
BR
United Kingdom | 28 March 2023I have recently returned to HPL after buying a car a couple of years ago , I returned as the service was great! Chris W from HPL helped me with a part exchange of my current car for a new vehicle , Chris was really patient with me and I felt well looked after from start to finish ! Chris kept in regular contact with me and helped me understand all steps along the way , I’m really happy with my new car, Thank you !!!

Mrs
United Kingdom | 24 March 2023Sales were great ! Then the problems started…. Get the tyres checked, every tyre they had put on was faulty/damaged and required new ones. If they say they have serviced it, they havnt or they just do a really bad job of it. Ive had problems with my car since the first week of having it. I’m now 6 months down the line, 7/8 trips to the garage to get it fixed, for it still requiring to be fixed. Took it to a local vw garage in the end and learnt HPL garage have lied about a number of things and its not a cheap job to fix. Requested calls back same day to resolve once and for all. No call back. DO NOT GET A SERVICE OR MOT PLAN WITH HPL they also only work in the week or up to 12.30 Sats to which they will always say “can you come back in the week” The curtsy cars are filthy and you cant fit your kids in them so usless if you have a family, so get ready to take multiple days off work to get your car seen to and fixed (I say fixed it probably wont be) as they will always need you to “come back” for one reason or another. If you try to make an official complaint in house, they ghost you and only answer phone calls off a different number. I have been through hell with them for 6 months and its ongoing. What a shambles of a service department, they let the Sales team down and HPL itself.

Mr Michael
United Kingdom | 18 March 2023Another 5* experience from Brian Kaldy at Preston branch. Have dealt with Brian on our last 3 cars now. Friendly, approachable, knowledgeable and won't mess you around. Did the deal after a test drive and asked for some cosmetic touch ups to the bodywork and wheels. Came to collection day and as promised the car was 1st class when we came to collect. Brian kept us well informed throughout the process and afterwards. Returning customer payment made super fast afterwards straight into the bank. They even rang to say they had found second key and service book the week after collection and have sent this out to us. Would definitely recommend HPL and specifically ask for Brian K - he is one of a kind and a massive asset to HPL. Next time we want to upgrade our car will definitely be coming back on a day Brian is working.

n. coleman
United Kingdom | 14 March 2023What a great experience, Brian helped me every step of the way. Im 61 and this was the first time i have bought a car from a garage, i thought it was going to be stressful but not at all. Thanks for making it a great experience, now looking forward to enjoying my new car.

Barry Gardner
United Kingdom | 13 March 2023Went too look at a car at hpl motors Preston was seen bye Alex was really nice give us the figures for the car OK and I talled him that there was outstanding finance owing on are car didn't put that down then went away and come back with even higher prices come to a deal in the end thery pushy to get a deal slept on it this morning and decided not to go ahead with it spoke to Alex said you won't get your deposit back well fair enough would never go back there again enjoy my deposit hope you can sleep at night

Gemma Howard
United Kingdom | 09 March 2023Excellent services from Michael Flynn , in and out no messing about , kept me updated about my car, Would highly recommend to book in with him Thank you

B Chelton
United Kingdom | 01 March 2023Great service all around. I recently dealt with Brian Kaldy in sales whilst purchasing my new car - the whole process was stress free and any issues Brian was happy to support. I experienced one minor issue and Declan in the service team ensured that this was dealt with efficiently - fixed within a matter of 10 minutes after arrival. Thank you for a great experience whilst purchasing my new car! I will definitely return.

CustomerSue Martin
United Kingdom | 25 February 2023Really excellent service. Lee Bentley sales person was very knowledgeable about the car I was purchasing. He made the whole process so easy and completed all The paperwork for me. He also taxed the car. The whole set up was so easy and stress free This is the third car I have purchased from HPL and will definitely be returning in the future.

Paul Harris
United Kingdom | 22 February 2023Arranged an appointment to view a car with the option of purchasing it. I dealt with Joe Hughes, sales executive, had several phone calls with Joe before going to the dealership and he sorted out the finance before my appointment. The whole experience was excellent and stress free. I can't thank Joe enough for taking the time to sort everything out for me. I've bought numerous cars over the years, but I've got to say Joe is by far the best sales person I have ever dealt with, so polite, pleasant and courteous. I would recommend HPL to anyone thinking of buying a car and make sure you ask for Joe Hughes. If I could give Joe more than 5 stars I would. Without a doubt I will be buying my next car from HPL. Hope Joe is still around when the time comes to change my vehicle

Jijina Pulukool
United Kingdom | 05 February 2023Sean Barnes I bought my car from HPL motors from Sean Barnes, he was very professional and assisted in a positive manner Overall a great person to deal with! Thank you

Lily Greenland
United Kingdom | 03 February 2023I have recently financed a car through Joe Hughes and had a great customer service experience. He is a diligent staff member and made the process very easy and straight forward. He has an extremely positive attitude which brightens your day and would recommend him to anyone looking to purchase a car through HPL Motors Oldham.

Aileen McLoughlint
United Kingdom | 03 February 2023Martyn has a wealth of experience and knowledge combined with a calm thorough approach. Everyone at the Atherton branch were friendly and helpful. Very happy with excellent service and my new car.

customer
United Kingdom | 30 January 2023I went to HPL to look for a beautiful car and noticed they have a large selection of cars and lots of great choices. The person who served me was Chris Preston. He was very professional and very approachable. Has good knowledge of cars would recommend him 100%.

Eric Carswell
United Kingdom | 30 January 2023Just bought a Renault Scenic from HPL Preston and our salesman, Simon Fry, could not have been more helpful. He took us through all the details of the purchase and went out of his way to explain everything fully as we went along. Thank you Simon for making it a pleasure rather than a chore.

Lexi
United Kingdom | 30 January 2023My experience at hpl motors in Oldham was amazing as we had help from Michael Flynn getting our new car! He was absolutely amazing and made it very easy to understand everything! I defiantly recommend seeing him!

Wayne Cundle
United Kingdom | 30 January 2023I recently got a car from HPL motors Oldham. Lee was amazing I was nervous as this is my 1st time buying a car. He helped me from start to finish. His customer service was exceptional. He is very experienced and his knowledge of cars really made it easy for me. Thanks again

Vania Mendes
United Kingdom | 28 January 2023Very friendly dales executive, James Booth and Jo. Help me to purchase my new car, definitely highly recommended 👌.

Balmy95
United Kingdom | 27 January 2023I bought my car from HPL motors this week from Sean Barnes, he was very professional and gave me lots of advice on which cars were the best suited for me, never pushed or hassled me into anything! Overall a great person to deal with! Thank you for my beautiful car 🧡

gary balmer
United Kingdom | 27 January 2023Sean Barnes was the salesman who I dealt with A true professional and a pleasure to do business with No hassle and honest A straight forward deal.

Rachel
United Kingdom | 25 January 2023The staff went above and beyond for me. He kept me informed in every step of the way in getting my car. Couldn't have asked for better very friendly