Andrew was incredibly helpful and made the process of getting my first car easy and enjoyable!

***PLEASE READ THIS**** Had get a car from here took is back for making a knocking but got made out like they did not hear anything and then after 5 mouth had to put a clutch it it to the expensive off £700 pound and after they fixed it due to who had done this job dint not look over anything that they did the brake line had poped off due to him trying to get something out of the engine but they did and then for the inconvenience try to offer a free service or a valet please people read the and bring this to more people attention avoid the please do not get a car from here they are just about making move don’t put people first because they have targets to.

Used the preston branch. Alan was the salesman. Nothing too much for him. Felt like he was available 24/7 to help. Great service.

After finding what I thought was the perfect car for sale on Autotrader, I contacted HPL Oldham branch to enquire further, have to say my initial chat with a member of the sales team was pleasant and I was assured the Car had been fully checked (as stated on the HPL website, leaving me confident to believe this was be a good company to deal with I visited the HPL Oldham branch the following day to view the car and take it for a Test Drive. On inspection I found several marks on the paint work but was assured this would be rectified prior to sale. Again leaving me with little cause for concern Test drive went well although a little short (5-10 minutes) and I decided this was the right car for me and went inside to start the sale process. It was at this point things didn’t go quite so well I was surprised to be informed that HPL only offered ONE months warranty (most dealerships offer 3 months as standard) but as the car had passed their own (128 Point Inspection) this wasn’t an immediate concern to me. At this point I was offered to purchase a Care Package which would extend the warranty by 12 months and also include a free MOT, this sounded reasonable so I agreed to buy it purchase this as an extra Upon asking how much MOT was left to run on the Car I was told 6 months, I asked if they could put a fresh MOT on it as I wanted the additional peace of mind that the car was in a roadworthy condition, initially the manager said NO but then changed his mind because I was purchasing the Care Package which came with a free MOT. Feeling somewhat happy and I was asked to put a small deposit down to take the car off sale As I had arranged finance to purchase the vehicle myself prior to visiting HPL, there was little for HPL to do apart from sorting the MOT and the paintwork I gave the finance company the go ahead to proceed and they quickly requested an invoice from the dealership. On receipt of the invoice the finance company found an additional charge of £299 added (this was HPL’s fee for me obtaining my own finance and them doing absolutely nothing) I contacted the Oldham branch immediately and spoke to the salesperson I had been dealing with to be informed that he had only just been informed of this charge himself and that’s why I hadn’t been previously informed The dealership would not drop the fee, which left me somewhat concerned. After hearing this I decided to check on the GOV.UK website to see if the car had been MOT’d as agreed, I found it had but had failed on a suspension component which left me even more concerned as one of the first items on their (128 Point Inspection) is Suspension I immediately contacted the finance company and instructed them to stop the purchase, 10 minutes later the salesperson rang to say he’d spoken to his manager and they would now drop the £299 fee for finance issue, I said No thank you as I’ve changed my mind, when I informed the salesperson of the MOT he seemed surprised that I knew it had failed even asking me just how I found out this information and said the 128 point inspection had not yet been carried out (even tho HPL’s website said it had been carried out) Another cause for concern I found was on the website the car was stated to have 68,000 miles yet the MOT showed 70,000 miles, I have to admit I did not check the mileage on the test drive (possibly due to the very short test drive) I would strongly advise anyone considering purchasing a vehicle from HPL to throughly check out the vehicle and the company themselves and to not simply take HPL’s word for it I still feel very misled about the whole process and angry that I had been out on a test drive in a vehicle that was not roadworthy and I lost my small deposit as of course (it’s non refundable) I would not recommend this dealership to anyone

Kayleigh at the Preston branch looked after us when we were looking to change our car.We test drove 2 cars . She answered all our questions , was very knowledgeable and took good care of us. We picked a car and she promised to have the car tested , valeted and treated inside and out with Supagard and ready to collect today at 1-30 pm. We part exchanged our car and Kayleigh took us through the process of log books , taxing the new car and finally giving us a shiny well valeted car in next to no time.I will definitely be using HPL again in the future. Well done Kayleigh and a big thank-you from Pete and Julie from Darwen.

Absolutely brilliant service from Paul B at hpl motors Preston, had 2 cars in mind that we thought we wanted & Paul showed us a car that we never even thought of looking at & ended up loving it. He couldn't do enough for us & had all the time in the world. We are Absolutely over the moon with our new car. Would definitely recommend Paul 👌

Just bought a Kia Sportage at hpl Preston first class service from sales man Dan from start to finish couple of issues on the car which were agreed would be sorted when I arrived to pick up my car and as promised they were had to return for a small issue which wasn’t agreed to be looked at at point of sale but again Dan sorted this issue out for me after sales care just as good as sales would highly recommend I most definitely will return

Great experience at the Preston showroom ! It is many years since I exchanged my vehicle , that was not a great experience , however HPL and the staff have renewed my faith in how it should be done . Well done HPL !!!

Just bought a car from Paul B at Preston, nothing was too much trouble and was great with communication, would highly recommend Paul to anyone thinking of buying a car

We were served by Kyle who was great with us from the get go! Was patient with us and answered all our questions. He was clear with all the details. Instilled confidence in me and my husband. Brill service from Kyle

Well done James !! Professional from start to finsh. What we liked was how there was no hard sell and we were allowed to make or own minds up, but with help and advise all the way to enable both parties to reach a deal we were happy with. No hesitation in recommending HPL to family and friends...Thank you

Just purchased a bmw 330e. We dealt with Paul Bennett who was fab. The whole process was straightforward and done online and by phone. Very slick, easy service and Paul was so lovely. Car is amazing. Perfect condition and we got a fair trade in price for our own vehicle

I have just purchased a car from HPL motors in Preston after the positive experience we had when buying my wife's car from here in November. The company is brilliant. Brian the sales man who I dealt with was professional and did not make us feel obligated to purchase the car. He answered all the relevant questions we had just like Chris who was the other super salesman that my wife dealt with. We would highly recommend HPL to anyone looking at buying a car! Thank you Brian and Chris.

Absolutely fantastic service,,i rushed to get the car and he (kyle) didn't hesitate to get it Me,, nothing was too much. Kyle was really helpful and I'm satisfied with the service I received.