
Rebecca
United Kingdom | 13 August 2022Bought my new car from HPL motors and it’s been nothing but seamless and perfect. Ari has really looked after me from start to finish. He found exactly the car I wanted and got it delivered from Preston the next day so I could test drive it. There was no pushy sales, everything was just super honest and relaxing. Would definitely highly recommend to anybody looking for a car

Ray
United Kingdom | 13 August 2022I was offered a good PX price for my car and found Kayleigh helpful, friendly and professional putting the deal together. I am very happy with the car and would recommend HPL Motors to anyone.

David Kirkham
United Kingdom | 12 August 2022Picked my new car up yesterday 11/8,Charlie Heyes was the salesman I dealt with, he showed us the car the previous Saturday and managed to get me a good deal on the finance. Charlie was very helpful throughout and kept me informed at all stages, very professional highly recommended.

Matthew Jackson
United Kingdom | 12 August 2022I went to HPL Preston looking for an Audi A6 , Sean Barnes was the member of the HPL Team who looked after me and I can honestly say it was the best service I have ever received at a car dealership. From the finance side , test drive , car knowledge but overall honest top fella who genuinely wants to find you the best deal for your dream car! Thanks again for your help Shaun Barnes and HPL . Matthew J

MRS V
United Kingdom | 12 August 2022Very impressed with this car sales in Preston. Beautiful air conditioned showroom which was immaculately clean and well designed to make your visit enjoyable and comfortable. No hard sell here, just quiet and polite attention to your needs. Kayleigh, who is so young but so professional and kind, ensured that I was completely happy with the car I had chosen. She delivered it to my bungalow today and I am one happy customer. I recommend this car sales wholeheartedly.

lesley
United Kingdom | 12 August 2022Good experience,helpful and polite.

Ian's Annie
United Kingdom | 11 August 2022HPL Preston - Brilliant! I can honestly say this was my best ever experience buying a car (and there have been a few) Sean Barnes was exceptional. I think what impressed me most was the fact that the original car was going to buy turned out to have a problem when it was being serviced, prior to picking it up. Sean called to say that they weren’t prepared to sell it to me, as it could have caused me problems further down the line. It was disappointing at the time, however they sourced an alternative car, almost identical to the first one, but without the issues, within a week. We really appreciated their honesty, and efforts to find an alternative! I would recommend HPL to anyone - they definitely go the extra mile! Thank You to everyone at the Preston branch in particular - even the coffee is good!

Nicholas Grassly
United Kingdom | 11 August 2022Clear and helpful buying experience with Kayleigh. Would recommend HPL to others.

ian boushear
United Kingdom | 10 August 2022Excellent service from Will recommend HPL to anyone wanting to buy a car no pressure sales at all would have non qualms about buying a car from H P L

Sheree Worswick
United Kingdom | 10 August 2022I have just bought my 2nd car now from HPL and once again received fantastic customer service from start to finish from Charlie. He was super helpful and I would definitely recommend asking for him as I guarantee the whole process will be very straight forward.

Derek
United Kingdom | 09 August 2022Amazing service throughout, great communication with Leah. A real credit to the company. I have had bad experiences in the past with cars from other dealers however felt really comfortable with Leah looking after us.

Michelle
United Kingdom | 09 August 2022Visited the Preston branch to view a Kia Venga. I dealt with Will T, he was so helpful and explained everything I wasn't sure of. I decided to purchase the car and Will explained every process of the purchase. I picked the car up a week later and Will was there to make sure I was happy with everything. Great customer service. I will definitely recommend. Thank you

Derek Cunningham
United Kingdom | 09 August 2022Fantastic service and great communication from the first call to collecting the car. Travelled down from Scotland and everything was in place for a smooth and pleasant pick up. Special thanks to Kayleigh for all her knowledge and help, my wife is delighted with her new car.

Shannon
United Kingdom | 09 August 2022We recently bought our 4th car, a VW Tiguan allspace from HPL Oldham. From start to finish, the customer service from Andy H was outstanding, everything ran smoothly and the whole process was easy from start to finish. Would definitely recommend HPL if you are looking for a new car and we will definitely be return to Andy H for our next car in the future.

Mark
United Kingdom | 08 August 2022Avoid like the plague. I wasted hours of my time contacting this branch to register an interest in one of their vehicles, reviewing the specs and a personalised video that was sent. I asked if it was advised to reserve the vehicle so not to lose it to another sale and was encouraged to pay the £149.99 to do this (which I did on a Friday at 16:28). After test driving a similar vehicle on the Saturday evening I called on Sunday morning to confirm my wish to purchase and was told the salesperson dealing would be back on Monday. Monday morning arrives and I chase again to be told it has been sold. I asked how that can be as I'd reserved it and told had them I wish to purchase it on Sunday. Was told they would speak to the Director Jonathan Herman. Received a call back in the early afternoon sales person was sorry but essentially "tough", no comms from the Director or even an apology. For a company claiming to be "honest" why were they not honest with the other customer to explain it was reserved and they would get back to them if it was confirmed I did not want to purchase (even though I had already confirmed this on the Sunday). Not honest, quick sale rather than following their policies, customer service be damned. No integrity. All shirt and no trousers. Conclusion: HPL don't care about the customer, only a quick buck. Reservation not worth the paper it isn't written on.

Gillian Costello
United Kingdom | 08 August 2022Alan did a good job of explaining all the features of the car on the test drive and all the costs involved in the purchase and was not pushy at all. All staff smiley and happy in their job !

Neil
United Kingdom | 07 August 2022Purchased my 2nd car from HPL motors yesterday. I returned to HPL after an excellent experience purchasing my previous car with them in 2018. The staff are very friendly and knowledgeable, and are not pushy. They're very helpful and tailor everything to suit your needs. Lee was the sales advisor who dealt with my purchase, and he was very helpful and friendly throughout. He gave good advice and was able to answer all questions I had about the purchase. I would definitely come back again.

Mollie Thorpe
United Kingdom | 07 August 2022Alex has been really helpful throughout the process of buying my new car. Thank you so much!

MISS Alisha
United Kingdom | 06 August 2022This is my 3rd car from HPL and each time has been a great experience! Many thanks to James.b at the Oldham branch for sorting out my new car🚘🤩

Martin
United Kingdom | 06 August 2022Had a fantastic expirance we had amazing help from alex that went above and beyond to help us get the car we needed and make sure its perfect for when we picked it up.