Joy was amazing. She handle my concern efficiently and with care. I really appreciated her thoroughness. I recommend her to anyone needing the highest customer care!

Joshua from Koios was efficient and a great communicator. He was able to assess the situation and help us by sending over a new sieve to replace our broken one, as well as help me figure out how to use the reverse function! Thank you so much

I asked several questions about the Koisos masticating juicer. Each question was answered completely and promptly. The customer service agent even sent me a manual which will be helpful to me. They were patient even though I asked detailed questions.

Joy was able to help me to submit a replacement part. She is very helpful.

Cleo was so helpful! She immediately identified my issue, and was able to send me the correct users manual within just a few minutes of the end of our phone call.

I didn't have a copy of the manual for the B5100 Juicer. Was able to get one sent to me while on chat. Very easy process. Very helpful agent.

Easy interaction with support; Powerful mixer; Great product

Mooka air purifier customer service rep. was very helpful & courteous. I had a problem with my air purifier & had never received a Users Manual with the item. He emailed me a copy & solved the problem I was having with the unit.

Very quick to respond and explain how to get the replacement part I need. Also explained the realistic expectations of delivery delays, which is appreciated. Love this hand blender and impressed with the customer service! Updated 12/2/2021 Received the beaker part I needed and all is well.

I requested help with a product warranty and a copy of the product manual. Alex was very responsive, helpful and addressed all my needs. I'm very satisfied with the company's customer service!

I was very impressed with Robert's professionalism and commitment to customer service! Not only was he very patient when assisting me during our chat session, but he also followed through with my request less than 24 hours later. Truly Robert is someone that cares about the customer and is also very reliable. Kudos!

My questions about my replacement order were responded to in a timely manner to my satisfaction.

I contacted a Koios representative by email and they promptly replied. They were more than helpful and said they would take care of the problem with the Koiis 4L humidifier I bought from them on Amazon.

Quick shipping and excellent customer service. Product works as expected.

Rey was a great help. Thank you in advance for sending me s replacement part

Joshua, was great handling my processing gift order from Amazon, professionalism at its best, Thanks.

I was led to believe that in return fo providing a review of your Immersion Blender I would receive an Amazon gift card. I provided the review and the required documents, but it appears you have reneged on your part. It's too bad. While I like your Immersion Blender, I will not buy any more of your products, nor recommend other's do so. Steve Warnick

Agent was extremely helpful and attentive. Far exceeded my expectations.

Hi. I'm Michael Azubike Aniekule... The customer service representative that attended to me is the best.... She was patient and understanding and responding fast enough... I like it.. and most importantly my problem was solved..

he was extremely kind and immediately helped me to solve my problem