PitPat

5 Brooklands Avenue, CB2 8BB, Cambridge, GB
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4.50
Based on 766 Reviews

5

72.19%

4

7.57%

3

6.92%

2

4.05%

1

9.27%
About PitPat

PitPat is a pet wellness company that creates products and services to support and inspire pet parents to keep their dogs, happy, healthy and safe. PitPat began because we recognised that our relationship with dogs has changed. The traditional animal-owner relationship does not apply. Dogs are no longer possessions but a member of the family and we’re no longer owners but pet parents. Naturally, we want to keep them happy, healthy and safe by giving them the best care possible. But with so much to consider and so much conflicting and contradictory advice, pet parents are overwhelmed. That’s where PitPat comes in. We take away the guesswork and give pet parents the confidence to know they’re doing the right thing for their dog. Our connected world means we’re there for pet parents through every step of their dog’s life. We're removing the guesswork with propositions that inform, inspire and support pet parents to make better, more individual choices, that improve the lives of not only their pets but all pets. Reliable GPS tracking with no subscription Food that’s good for you, good for your dog and good for the planet Uncomplicated Insurance that rewards healthy dogs Affordable activity monitoring to keep your dog healthy So don’t worry pet parents, we got you! What's the bigger picture? Well, one day, we see a future where having a little device on your dog’s collar that helps you look after them better will be the norm. We see a world where pet care is active not passive, proactive not reactive and individual not general. Need more convincing? The population-level insights we’re gathering from the hundreds of thousands of dogs that have already joined us are going to completely revolutionise pet care. So having a PitPat doesn’t just benefit your dog but all dogs!

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Michelle Wardle
United Kingdom | 26 November 2024

The tracker arrived the day after I ordered it so brilliant. Easy to set up.

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S D
United Kingdom | 26 November 2024

Don't waste your money. Mine stopped working within 3mths

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Paul lucas
United Kingdom | 26 November 2024

Easy to set up and use

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CarolynMorrison
United Kingdom | 26 November 2024

PitPat customer service is second to none! Amazing customer service. Any issues I've had have been quickly and effectively dealt with. If only all companies were like this one.

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Darryl Irving
Spain | 25 November 2024

Easy to set up use and understan, thanks

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Julie Grimshaw
United Kingdom | 25 November 2024

Had a PitPat for about a year, it has only successfully located about a dozen times. Useless piece of kit.

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Wayne Bradder
United Kingdom | 25 November 2024

Absolutely chuffed with my pit pat It's so simple to set up and use with some great features and gives me peace of mind knowing I will be able to trace my beloved bonnie whilst she gets familiar with her new surroundings at the farm

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Kim Marland
United Kingdom | 25 November 2024

Had a PitPat for approximately 3 years and it does not work! Sent back the first one I had as it wouldn’t locate my dog the second one was just the same. It takes ages to try and locate the dog and then just says cannot be located. I do not live in a remote area so not sure why this won’t work. I have tried it in various locations with the same outcome. I only use it now for the exercise stats

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Michael
Italy | 25 November 2024

Fantastic product. Connects to satellites from our village very quickly. Extremely accurate. Would highly recommend this tracker.

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Bev
United Kingdom | 25 November 2024

Fantastic service. The PitPat arrived really quickly -really straight forward to set up (even for a technophobe like me. Looks robust and very high quality. Tried it out and it works a treat. Thank you so much.

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Mr Ford
United Kingdom | 24 November 2024

Good price with no subscription charges. Excellent communication during the purchase experience. Product of good quality and very easy to set up and use in just a few minutes

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Kevern Jenkin
United Kingdom | 24 November 2024

Locates our lurcher ok but can take a few minutes to do so. By then he could have moved a long way. Overall though it is a robust and recommended dog finder with a good battery life and easy to use app.

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Mr k
United Kingdom | 24 November 2024

Ease of use great.

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Bob Hill
United Kingdom | 24 November 2024

Very good customer service and their dog insurance is good value and they were very efficient when I had to claim.

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Kathryn
United Kingdom | 24 November 2024

Excellent when it works, but takes ages to actually connect to the app to track your dog and does not work when you have 4g available, do not great in a forest or over a common

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Mr Glen
United Kingdom | 23 November 2024

Always need to be in satellite coverage if not will drain battery and not even last a day, an not turn of even if in home, and find my pet location is terrible,

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James
United Kingdom | 23 November 2024

This pitpat dog tracker is very easy to use and the gps is very accurate . Helps to keep track of your pets activities, helps to keep not only your pet on a health track you can set your own goals on exercise so a win win for all. Highly recommended this product .

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Maggie Hobson
United Kingdom | 23 November 2024

Dispatched and delivered promptly. Excellent, quality product

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Paul Cotton
United Kingdom | 23 November 2024

I’m afraid it can be only 1 star at the moment, purchased PitPat this week and it worked for 3 days then lost coverage on Thursday, sent several messages regarding the problem but still not working 2 days later , the customer service is very slow and didn’t realise that it wasn’t 24/7, I’m now into the weekend and don’t think there will be any reply until Monday, not very good as my hound will now have to stay on his leash instead of going out working in the hills , a very disgruntled man and his working Hound

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Christina Carr
United Kingdom | 23 November 2024

Massive bag sent which is very difficult to manage because the contents are so heavy the poopers don't stay closed. Not sure how fresh this food is going be when we get further down it. Maybe send two separate bagsvto keep it fresh. Alfie seems to like it though which is the main thing.

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