PitPat

5 Brooklands Avenue, CB2 8BB, Cambridge, GB
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4.50
Based on 766 Reviews

5

72.19%

4

7.57%

3

6.92%

2

4.05%

1

9.27%
About PitPat

PitPat is a pet wellness company that creates products and services to support and inspire pet parents to keep their dogs, happy, healthy and safe. PitPat began because we recognised that our relationship with dogs has changed. The traditional animal-owner relationship does not apply. Dogs are no longer possessions but a member of the family and we’re no longer owners but pet parents. Naturally, we want to keep them happy, healthy and safe by giving them the best care possible. But with so much to consider and so much conflicting and contradictory advice, pet parents are overwhelmed. That’s where PitPat comes in. We take away the guesswork and give pet parents the confidence to know they’re doing the right thing for their dog. Our connected world means we’re there for pet parents through every step of their dog’s life. We're removing the guesswork with propositions that inform, inspire and support pet parents to make better, more individual choices, that improve the lives of not only their pets but all pets. Reliable GPS tracking with no subscription Food that’s good for you, good for your dog and good for the planet Uncomplicated Insurance that rewards healthy dogs Affordable activity monitoring to keep your dog healthy So don’t worry pet parents, we got you! What's the bigger picture? Well, one day, we see a future where having a little device on your dog’s collar that helps you look after them better will be the norm. We see a world where pet care is active not passive, proactive not reactive and individual not general. Need more convincing? The population-level insights we’re gathering from the hundreds of thousands of dogs that have already joined us are going to completely revolutionise pet care. So having a PitPat doesn’t just benefit your dog but all dogs!

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Abigail Smith
United Kingdom | 19 February 2025

I love that I can see my dog wherever he is even if I aren't with him. Also I used to think he wasn't getting enough walks but been able to keep track of them makes it easier to see

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Tricia Chase
United Kingdom | 18 February 2025

Love having this on our new little girl. Love that it tracks how much she has done. Have activated the actual Find My Dog once (I could see her but wanted to try it ) and find it very good and accurate

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E S
United Kingdom | 18 February 2025

Customer service have been amazing so far, quick to respond and support you. Great updates on delivery too.

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Lilian Holdstock
United Kingdom | 17 February 2025

A very good idea, but relies on satellite signal. Where we live this can be quite poor, so could be a problem if we needed to track our dog. On the down side, the battery life of the collar tracker, only lasts a couple of days. Really needs charging nearly every day. Would not last long if our dog went missing. This really does need addressing.

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J.C.
United Kingdom | 17 February 2025

Easy to set up and use . Preferred the up front cost rather than pay for the item and monthly subscription

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Charles.
United Kingdom | 17 February 2025

A very quick response and kind help and advice from Mark to my initial enquiry led me to make my purchase. The excellent service and a great product have proven that I have made the right decision to buy the Tracker device. I am really pleased with my purchase.

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David H
Spain | 17 February 2025

Tracker was received quickly after placing the order. The instructions are very user friendly and easy to follow, with a great spirit about the company.

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HappyKE
United Kingdom | 17 February 2025

It's a great product. Easy to use.

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Ann
United Kingdom | 17 February 2025

Very good communication with Customer Services when I reported lost tracker. Tried to locate from their end but not conclusive. As part of PitPat Life I was entitled to a ne tracker in a rolling year and was sent a replacement which just needed activating and then we were all set to go again.

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LD
United Kingdom | 17 February 2025

Fairly simple to set up and use. Very helpful customer service. Unfortunately we do not live in an area with a good signal, so battery goes flat quite quickly ,even on economy mode. Needs recharging at least every other day, even when hardly used for active locating. Have only been sing for a week so will see how this goes, but may decide to return it.

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Euan Dixte
United Kingdom | 17 February 2025

Good device but very inconsistent regarding network. We rarely get a signal but we have 5G and full bar. How can that be? However, when it does work it’s great.

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Ken bryant
United Kingdom | 17 February 2025

Excellent fast service 100%

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Colin Hewitt
United Kingdom | 17 February 2025

Can’t give it 5 stars it sometimes takes ages to pick up GPS signal. I do a lot of running my Garmin picks up GPS instantly unlike Pitpat that can take upto 2mins or longer sometimes. Further to my review i have now returned the device due to exstened time in connecting to a GPS signal. Even though the PitPat was returned great customers service and ease of return

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Jade Marsh
United Kingdom | 16 February 2025

Whilst the Pit Pat did not work well in our area and I had to return it, the customer service, returns process and refund was absolutely outstanding. I spoke to a real person (and the same person two days in a row), and my return label was generated immediately after we requested to return it.

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Mr George
United Kingdom | 16 February 2025

Great product and great customer service too. Thoroughly recommend.

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Consumer
United Kingdom | 16 February 2025

After using the Pitpat GPS daily for the last two months I would say it’s worth every penny. The gps tracker is very accurate and the app also tracks your dogs activity so you can see if your dog has had enough walks. The best thing I have bought for my dog in years.

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Lisa P
United Kingdom | 15 February 2025

Great bit of kit and excellent customer service. Couldn’t have been more helpful when my dog lost his tracking unit. Back up and running within a few days. Nice work Pit Pat!

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Andrea Nelson
United Kingdom | 15 February 2025

Already had a pit pat so decided to buy the tracker as I was happy with original the tracker is OK but a bit vague when locating my dog sometimes takes a long time to connect with satellite

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Dav
United Kingdom | 15 February 2025

This should be minus one. Waited 4 minutes to locate the dog tried again from same place after 5 minutes told the device doesnt work when dog in a building. It was sat in front of me in a large field. Device doesnt show location if dog stolen and kept in a shed or even in a car. Slow response only reluctantly does it do what is claimed. A waste of money

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Katie H
United Kingdom | 14 February 2025

Battery lasts less than two days, poor GPS, complained via email in case mine was faulty. No response. Complete waste of money

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