PitPat

5 Brooklands Avenue, CB2 8BB, Cambridge, GB
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4.50
Based on 766 Reviews

5

72.19%

4

7.57%

3

6.92%

2

4.05%

1

9.27%
About PitPat

PitPat is a pet wellness company that creates products and services to support and inspire pet parents to keep their dogs, happy, healthy and safe. PitPat began because we recognised that our relationship with dogs has changed. The traditional animal-owner relationship does not apply. Dogs are no longer possessions but a member of the family and we’re no longer owners but pet parents. Naturally, we want to keep them happy, healthy and safe by giving them the best care possible. But with so much to consider and so much conflicting and contradictory advice, pet parents are overwhelmed. That’s where PitPat comes in. We take away the guesswork and give pet parents the confidence to know they’re doing the right thing for their dog. Our connected world means we’re there for pet parents through every step of their dog’s life. We're removing the guesswork with propositions that inform, inspire and support pet parents to make better, more individual choices, that improve the lives of not only their pets but all pets. Reliable GPS tracking with no subscription Food that’s good for you, good for your dog and good for the planet Uncomplicated Insurance that rewards healthy dogs Affordable activity monitoring to keep your dog healthy So don’t worry pet parents, we got you! What's the bigger picture? Well, one day, we see a future where having a little device on your dog’s collar that helps you look after them better will be the norm. We see a world where pet care is active not passive, proactive not reactive and individual not general. Need more convincing? The population-level insights we’re gathering from the hundreds of thousands of dogs that have already joined us are going to completely revolutionise pet care. So having a PitPat doesn’t just benefit your dog but all dogs!

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Lynn Maureen
Spain | 16 November 2024

Good products speedily delivered and good communication/tracking.

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Marc Levine
United Kingdom | 16 November 2024

We bought a brand new PitPat and it would not charge. Once i was in contact with customer services it was tested and replaced very quickly. I find a great way of judging a company is what they do when it goes wrong and they did perfect.

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Jane
United Kingdom | 15 November 2024

Always a quick response and very helpful staff.

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Richard
United Kingdom | 14 November 2024

Excellent product, no subscription and also gives excercise updates, very happy!!

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Jane Sanders
United Kingdom | 14 November 2024

A great product. Easy to use, easy to fasten to harness. Takes a while to log into but works great once live tracking begins.

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Paul Gee
United Kingdom | 14 November 2024

Great to have the safety in principle of knowing where your animal is located however not used it enough yet to give an accurate review, so far it's been a bit hit n miss under tree cover

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A Sale
United Kingdom | 14 November 2024

Quite difficult to set up

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JulieSpinone
United Kingdom | 13 November 2024

Been using Pit Pat for a couple of weeks now on our Rehome dog. We feel much more relaxed at letting him off the lead now knowing that we can track his movements

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william rowland
United Kingdom | 12 November 2024

right from the start the purchase of the tracker. delivery and the set up was easy and straight forward,it has worked well and made walks a lot less stressful walking we have joined the life club and have received a lot of feed back as to buddys activity. so far have been more than impressed.

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customer
United Kingdom | 12 November 2024

Great customer service!

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Nick Treasure
United Kingdom | 12 November 2024

Great communication and service.....

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Akhil Patel
United Kingdom | 11 November 2024

Unbelievably amazing customer service experience (Emma from Suppawt was exceptional) !

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Jennifer Kempsell
United Kingdom | 11 November 2024

Having a noise reactive border collie, who is getting worse, and showing signs of running off, I decided it would be prudent to be able to find her should the worse happen.

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Tony Finchley
United Kingdom | 11 November 2024

The activity tracker works great but the GPS and start walk function are a bit flakey. About 20% of the time the GPS function doesn't connect or loses connection. When it works it's great. Just hope my dog doesn't get lost when tracker can't connect. Thank you for your reply. I have now changed the setting to urgent as you recommend but note this will "use a lot of battery." Please be aware I have good coverage in the area so I know that is not the issue.

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Tracey Humphreys
United Kingdom | 11 November 2024

Great service, received within the given time. Easy to set up. Well made product at a great price and lovebthe fact it's a one of price with no subscription

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Miss Marion
United Kingdom | 11 November 2024

Fantastic customer service. They tried to sort out my problem but when they couldn't I was offered 50% discount which is amazing as the unit was out if warranty.

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customer
United Kingdom | 10 November 2024

Fast service and quick delivery :)

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Lesley
United States | 10 November 2024

Fabulous product at a great price. Arrived quickly. Would highly recommend this to all dog owners. A*****

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Richard Armitage
United Kingdom | 10 November 2024

Peace of mind 😌 knowing where he and the wife are when walking 🚶‍♀️

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Mike
United Kingdom | 09 November 2024

So far so good! It works really well, the functionality and battery life is far better than expected. I’ve tested it on many walks in different places and even when reception is low it still works. Highly recommended.

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