ICE Comms

Crewe House, CW2 7BX, Crewe, GB
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4.50
Based on 920 Reviews

5

86.85%

4

1.85%

3

0.11%

2

0.11%

1

11.09%
About ICE Comms

Contact Info

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SI Bristol
United Kingdom | 08 May 2024

Chloe was really helpful and quick to sort my request for a replacement sim card on our business mobile plan. Great service, many thanks!

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dawn duff
United Kingdom | 08 May 2024

5g data barr Madison was very helpful with my initial query and followed up exactly as she said she would. The problem was resolved within 2 hours

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Mr Mcnally
United Kingdom | 07 May 2024

Jamie and Richard were brilliant from start to finish

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Leanne Wills
United Kingdom | 07 May 2024

Nikita was really helpful in providing support and the answers we needed promptly. Thank you :)

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kim
United Kingdom | 06 May 2024

Apple iPhone 13 IOS Unlocked Smartphone Grade A All GB Sizes All Colours - Ebay Ice Comms Purchase User k.o Im so happy with this phone, its far better than advertised as to me it looks like a brand new phone with 100% battery life its in immaculate condition, so glad i chose to buy from you, ive already told friends if they need a phone to buy from this seller and anyone reading this should too, thank you Ice Comms Mobiles!! Oh Fast delivery and great price too

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Mr West
United Kingdom | 06 May 2024

Just bought a 2nd hand phone from Ice comms ebay store, it was in great working conidtion and at a great price. it was graded B but perosnally i think it was in better condition than we were expecting Huge thanks from I-r-so-pr0_123

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Paul
United Kingdom | 03 May 2024

Just an update on my grievance with ICE Comms. It started with a slick salesman and I signed a contract with out reading all the terms etc (my fault) and before I knew it I was tied in to an expensive 3 year contract. I then asked for the recorded conversations to consider a legal case but guess what, its a third party that records your calls (it that allowed under GDPR? so starting a complaint with the ICO about this as they can not get any of my call recordings.. they have lost them!!! poor service although the person trying to help me, is trying to be helpful. The potential to 'mis selling' and lack of due process is a big failing of this company. I am sure they are helpful to others but not in this case.. what a mess but I will keep you updated and suggest you read all the terms and not be pressured into signing quickly so they can hit their bonuses..

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Steve
United Kingdom | 03 May 2024

I would just like to say what fantastic customer service from Nikita customer service from Ice Comms. Extremely helpful in sorting out the problem very quickly and was surprised by talking to someone too

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NA
United Kingdom | 03 May 2024

Have had a lot of issues with Ice but Nikita has been consistently helpful and prompt to respond. Credit where credit is due..

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Happy Customer
United Kingdom | 02 May 2024

We recently relocated our office, and unfortunately, our previous national phone supplier was unable to manage the move, which left us without phones. However, ICE Communications came to our rescue and resolved our issues efficiently and cost-effectively. Summer from ICE personally oversaw the process and ensured that everything went smoothly. We are extremely satisfied with the brilliant service provided by ICE Communications."

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Sarah-Louise White
United Kingdom | 02 May 2024

Naomi was very helpful. Fast and quick delivery and she kept me up to date through the whole process.

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Ekta Savita
India | 01 May 2024

Really happy and got a wonderful assistance by Kaya. She supported really well :) Thank you again!!

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Charlotte Mayor
United Kingdom | 01 May 2024

Having many issues in moving from our previous supplier and us not being very technical, Mark drove to our office and sorted it for us. He has been on hand over the phone constantly giving us updates and helping in anyway he could up even calling us 5 minutes ago to say that the issues should be resolved! He really has been a gem.. fingers crossed the full transfer happens without dramas!

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Louise
United Kingdom | 30 April 2024

EXCELLENT CUSTOMER SERVICE FROM DAVID SMITH WENT ABOVE AND BEYOND GREAT CUSTOMER SERVICE TO RESOLVE A MINOR TECHNICAL ISSUE MY OUR PHONE.

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Peter
United Kingdom | 30 April 2024

so far so good david smith has been helpful in resolving a small issue

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Mark HUghes
United Kingdom | 30 April 2024

Dealt with ICE on several occasions and both times received a quick response to my queries and requests. Recently ordered a new phone with Madison very helpful and pleasant could not complain

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Jo Baillie
United Kingdom | 30 April 2024

Jamie was excellent, very helpful and his courtesy call was very much appreciated

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Amanda
United Kingdom | 29 April 2024

Mark always responds to any queries in an efficient manner, rectifying the problem within given timelines and always has a professional tone.

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Dexter Murphy
United Kingdom | 29 April 2024

Have just moved my mobiles over to Ice with Tom, now planning to move our landlines over due to the attentiveness given.

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Scott Goldrick
United Kingdom | 29 April 2024

Dealing with Ice Comms was easy I recently upgraded from analogue to digital phone system, would recommend

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