ICE Comms

Crewe House, CW2 7BX, Crewe, GB
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4.50
Based on 920 Reviews

5

86.85%

4

1.85%

3

0.11%

2

0.11%

1

11.09%
About ICE Comms

Contact Info

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Glenbanestone Ltd
United Kingdom | 05 June 2024

Summer was very helpful with all our queries and issues getting set up.

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Michelle
United Kingdom | 05 June 2024

Very happy with the service received from Madison, my problem was dealt with quickly and efficiently, good customer service and easy to contact through phone and email 🙂

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Jo Wilcox
United Kingdom | 05 June 2024

Thanks Madison for your help today, your prompt answering of all of my queries was appreciated.

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Tom Plater
United Kingdom | 04 June 2024

Initially a struggle to get hold of the allocated support but once Nikita was on board the issue was dealt with quickly, good support and quick responses. Thank you

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AWE Limited
United Kingdom | 04 June 2024

David Smith has managed to restore a little more confidence in ICE comms for AWE. Tell tale signs will be after one year of contract.

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Ian Francis
United Kingdom | 04 June 2024

Hi there Thanks for all your help keep up the good work! Simon and Steve are great guys very helpful.

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MATT BUCKLEY
United Kingdom | 31 May 2024

Our transfer over to ICE was very straightforward and very happy with the service provided. Massive thanks to Kaya for all their help.

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Office Email
United Kingdom | 31 May 2024

excellent service. very helpful and friendly team.

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Bodytech Warrington
United Kingdom | 30 May 2024

Excellent service from first contact right through to delivery and installation, Summer who managed our number porting and configuration was excellent. Highly recommended.

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Mewps Scotland
United Kingdom | 29 May 2024

Would not recommend at all having issues with handsets recommended and provided by Ice Coms and being told its not there problem i have to contact the manufacturer myself to sort the issue. Couple of people are trying to help David and Madison are actually very helpful but being brought down by others who just are not interested in helping at all. So annoyed as they were very promising at the begining.

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Jamie Cole
United Kingdom | 29 May 2024

Kaya provided fantastic customer service with excellent communication and followed the process through to completion without any hitches.

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Rob
United Kingdom | 28 May 2024

Had signal problems with EE and my previous third party wouldnt do anything, Tom helped me out of this and advised us on what network would work in our area.

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Chris
Netherlands | 23 May 2024

Very rapid service and made changes required with no delays.

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P Lewis
United Kingdom | 23 May 2024

Excellent service. Made my transition to VOIP system really easy.

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Andrew Done
United Kingdom | 22 May 2024

Very happy with services recieved off Ice Comms from sales to aftersales, very straight forward.

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Barbara Deason
United Kingdom | 22 May 2024

Really good and efficient communication from ICE staff (both Abbee and Nikita). Friendly, helpful, and followed up where actions required by other sections within ICE Comms. Emails answered promptly and with explicit information about progress of query. Query itself being resolved although resolution could perhaps have been quicker.

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Mrs Holden
United Kingdom | 22 May 2024

Fast and efficient in fixing our service. David Smith who dealt with the problem initially was friendly and professional and passed the issues on to the correct people to get sorted quickly. I also got a follow up call to make sure everything was ok.

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Sharon Gunn
United Kingdom | 22 May 2024

Fantastic company, Jamie was so helpful in getting me on board & setting up my sim free phone. Great communication throughout, seamless transfer, all dates given were adhered to, couldn't recommend Ice Comms enough! Thanks Jamie! Antiquity Marble Ltd

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Marie Spence
United Kingdom | 22 May 2024

How can this company continue to harm businesses… daylight robbery! What they are doing to my businesses is beyond cheating. And they still have the audacity to ring and ask me for an 18 month review with options when you are not satisfy from 1 month into the awful contract. I was on a normal deal before I move in with this company: eternal regrets DO NOT USE THIS COMPANY.

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SAMUEL
United Kingdom | 20 May 2024

AVOID THIS COMPANY AT ALL COSTS. READ THE 1 STAR REVIEWS. THERE IS ENOUGH INFORMATION THERE TO TELL YOU WHAT KIND OF COMPANY THIS IS. THE 5 STAR REVIEWS THAT APPEAR REGULARLY TO COVER UP THE 1 STAR REVIEWS ARE VERY CONVENIENT. CONSTANT PHONE CALLS FROM THEM ONCE I SHOWED INTEREST. THEY WANTED TO DO A CREDIT CHECK ON MY PERSONAL ACCOUNT DETAILS AND MY BUSINESS ACCOUNT DETAILS. FOR A PHONE CONTRACT?? ASKING FOR MY PASSPORT DETAILS. THE 18 MONTH CONTRACT...READ IT!!!! YOU'LL SEE WHAT THEY TRULY MEAN BY REVIEW YOUR CONTRACT IN 18 MONTHS TIME.

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