Please do ignore this company They are full of sh.. i got a contract from them 3 years ago 18mounth a go i I didn’t renew my contract they supposed to give the hansed for free they lie to me got me on a finance for £121.30 plus vat a mouth plus £142 plus vat for line rental they tald me we going to give me a discount askd me for invoce then came back to me we have to pay monthly by DD now i am stuck with them for 18 months till contract runs out if is ask them for new handsets thy asking me to renew the contract for 3 yers please do not tryst then don’t ket your self in trubel Rip-offs I whant to cancel the contract they whant me to pay for it in full over £2500 just to cancel. Please go away from them

Smooth transaction

Peter helped solved a problem an issue i had with a payment. many thanks!

I have now served my time with IceComms and the unhelpful 02 network, and will now reply to the response fromIceComns several months back, they stated that I was happy to sign a new contract in September 2020, I have never said I'm happy with being forced into signing a contract without which my bills for 3 sims would be through the roof, only one person in the whole of the Ice Comms buisness who always tried to help was Robyn, all the others aren't worth a mention

Great Customer service from Summer. I have been trying to fix some issues with our phone system for a while now and Summer manager to get them fixed within a few days! Thank you

Great seller, Purchased a iPhone 13 Pro from them on ebay (username: jagjitvirdee) and posted next-day delivery. The phone is in great condition and at a good price. Highly recommended, Would use them again.

Replacement phone setup. Great experience, reliable help given by summer. Issues at first with setup but Summer went to great lengths to solve the problems i had with the setup procedure.

Well informed by Caitlin all thew way through the process. Very much appreciated.

Really helpful staff, answered all my questions, very professional and patient service! A very well trusted provider, would recommend ice comms!

Moved over to ice comms from another provider. Really smooth transition, thank you!!

Abbee, customer service is brilliant. Patiently assisted me with my queries and quick to resolve my issues. The sales person, though, is very crafty and deceiving.

Sophie always helps us with different queries in a timely manner, professionally communicating, she should receive a bonus for X-mas

Very helpful, dealing with Sophie was a pleasure.

My service is yet to start with ICE and we are going through the installation process. I had an issue with our current internet provider and telephoned customer support and spoke to KATIE. Her patience and understanding were great and really gave me confidence in my decision in appointing ICE as my new comms provider.

Cant disagree with the negative statements here. Nothing that was verbally agreed was based on fact once I signed , def my own fault for not checking the contract , this was set up in the most confusing way possible with payments and repayments etc etc. They are contractually correct, I am the buffoon for not checking that the verbal agreement matched the actual contract but it def leaves a sour taste

Morning, We recently moved to internet calls and broadband and i needed assistance in accessing the web portal. Caitlin was very prompt, friendly and comprehensive in her assistance and guidance in getting into the account. Thank you

Initial contact and service was prompt and all sounded very good. However as soon as i signed the contract that all stopped. Horrendous service for a communications company they are extremely poor at communicating. Expressed my disappointment and was contacted by them and they promised alsorts to rectify the situation which I agreed but then as soon as the new contract was signed nothing but issues and little to no support or contact again. We are now over paying for what was finally agreed. An absolute Shambles and despite my repeated attempts to contact for help sort out the situation I still have not had any contact or support. Can't wait for the contract to end and it's only just started biggest mistake Ive made should never had swapped from my previous mobile provider. Don't be fooled by their upbeat sales team.

Rang up querying a bill Bailey explained every thing professional and politely very professional services highly recommend

Had a few minor issues with the broadband and phone system that we have had installed (through no fault of Ice Comms) but had absolutely great customer service and support by David Smith actioning every issue immediately and allowing us to continue operating which is very important to a small business!!

Extremely helpful when we had and issue. Special mention to Nikita for all the help