I had a big bill that was unexpected and wrong from my old provider. I emailed into support and was emailed swiftly by Chloe, she was very professional, friendly and very efficient. Chloe got our issue resolved quickly. Thank you Chloe

I went on holiday to Northern Cyprus without realising my phone had an international call and data bar. I emailed customer service and Madison was incredibly efficient at sorting out my issues outside of normal business hours. Well done and thank you for the amazing service.

James has been quick to help me whenever I have had a technical problem- I find the Horizon software not very easy to use, but like trying to do thinks myself, but when I can't, James is always responsive

Found the support really good from Madison, continually helped to resolve issues and stayed in contact for weeks due to issues with Vodafone

Summer helped organise the visit of Openreach and was regularly in contact throughout the process. I had problems with the router at first and Summer rang each day to see what she could do and organise testing and checking, then a new router. I am pleased to get things sorted and pleased that the customer support was on top of the situation all the time.

Ice Comms have made the move over from our previous supplier seamless, Simon Ward in particular has been excellent.

Awful company to deal with, wouldn't recommend to my worst enemy.

Nikita was god send , i had my phone robbed at 4:30pm and she helped me get my E-sim sorted for my replacement phone even after her working hours. Such customer service is hard to find these days

Awful company with pitiful support the support team just refer you to their terms and conditions and then threaten legal action. Costs double at the apparent mid term review and an upgrade is not offered without a new contract at a higher cost than the original one. Absolute cowboys

Rang up today with problems with my phone sim. Nikita Sorted this problem very swiftly and was extremely pleasant and helpful 😄👍

Excellent service! SUMMER teach me how to put it right the landlines telephone. All sorted. Thanks SUMMER.

Simon at ICE was very helpful, swiftly providing all the information required for the phone system.

Fast, clear and professional. Caitlyn made a task I wasn't looking forward to dealing with, very simple.

I had been having issues with using my phone abroad. I emailed Ice and they were in contact with me straight away. James dealt with the problem and got my phone working. Great customer service.

Madison has been ever so helpful

Just had a call from David Smith to see how things were going after all our mobiles had new sims.

I had a complex issue with some Sim Cards that my company got through ICE comms. Chloe was amazing, she helped and touched base regularly as it was an ongoing issue. I would highly recommend using ICE comms, the service is amazing especially the help we received from Chloe.

Advisor was very quick to help and answered all my questions.

Good timely service by Caitlin, sorted out the issues.

I had an issue with voicemail and it was fixed within a couple of hours. Very helpful and stress-free experience