Really easy switch over from my previous provider. Hassle free. Highly reccomend

Always quick to react to enquires and very hot on communication and updates. Primary I have been dealing with James Denman and Jamie.

Ice telecoms are a great company to work with. They provide amazing customer support. I contacted Nikita with an issue I was having with Vodafone’s website. She then contacted Vodafone on my behalf and dealt with my issue for me until resolved. This was a huge help, as it saved me loads of time waiting on the line to talk to Vodafone myself. She was informative, coming back to me via email with regular updates. Nikita provided a 5 star service and I was very impressed by this.

Great service

Madison was very helpful!

The engineer did what he said he would do efficiently

Jamie was great and got our company a good deal! Very helpful and the service was quick and efficient.

Madison was very polite, efficient and knowledgeable in dealing with our query. Only recently moved to ICE and no issues so far so hopefully this is a sign of things to come.

Great service from Abbee and very helpful helping with our queries

Excellent service by Abbee! Thank you... Mr Taylor

The response given is incorrect and inaccurate so rather than than addressing or resolving the issue it inflames the situation and shows how bad ICE Comms really are. IF you have choice NEVER Choose ICE Comms.

Madison Sorted extra data for a colleague on a work trip abroad with minimal fuss.

Madison was very professional, efficient in diagnosing and resolving the connectivity issues I experienced with my phone.

Chloe Customer service was perfect and very helpful keeping me updated during the change in company name. Thanks again Chloe

Great Customer service from Caitlin regarding my PAC transfers.

Made transfer very easy - Naomi is very helpful and lovely to deal with

We have over 40 M2M sims from Ice. Back of hour system for monitoring using is an assist. Great communication with Support staff.

Not going to ramble on here as I see someone else has done this below but basically hidden in their sales process is the term to increase their charges after 18 months where they will come after you to sign a new deal. At no point was this mentioned and I have numerous emails where I wanted to check I was getting the right deal. Luckily I managed to negotiate a 2 year deal and won’t be renewing.

I found Maddison to be extremely polite and helpful on every level in my new sim application

Had a query on the invoice and Robyn sorted it for us very efficiently....thank you