Impressive customer service!! I purchased the pitcher a few years ago and when I have used it consistantly I notice feeling more energised. The pitcher holds a lot of water and is great for multiple people to use at home but Im a single person and it hasn't been convenient to stay consistant. The last time I went to use it, it didnt seem to be producing as much bubbles so I emailed customer service for advice. Even though its been years since I purchased the pitcher they offered to send me a replacement!! I opted to exchange it for the Pro bottle and Im excited to start using it daily!

Ionbottles has truly set a high standard in both product quality and customer service. Their bottles are not only stylish and functional but also designed with innovative features. I've been impressed by the durability and sleek design, making it a great companion for both workouts and daily hydration. What stands out the most, however, is their exceptional customer service. The team is responsive, friendly, and genuinely eager to help with any inquiries or issues. They go above and beyond to ensure customer satisfaction, making the entire shopping experience pleasant and hassle-free. I highly recommend Ionbottles for anyone looking for top-notch hydration solutions and outstanding support!

Everything is great but I would like to talk with a human.

I have only recently read about the benefits of drinking Hydrogen Water, so decided to by 2 of IonBottles Pro Bottles. The company although based in Oregon USA, quickly dispatched my bottles to me and they arrived in less than a week. I did have to pay £15.00 shipping costs, but that is only to be expected and was quite reasonable I thought. I have only had the bottles a few days, so cannot tell yet what difference drinking Hydrogen water may make to my health. What I can say is that the bottles themselves, although quite expensive, are of excellent quality and their after sales customer service is exceptionally good. I would certainly not hesitate in purchasing any further products from them.

I reached out for a new/replacement Triton bottle only on a weekend and got an immediate response, it wasn't an item on their site but someone would reach out in the new week. Indeed Franz got backed to me about getting me a replacement and it's Wednesday and the replacement order has been processed. Surprisingly quick and efficient for an item "on the shelf". Thanks Franz for getting me drinking again.

Franz at Ion Bottles was absolutely amazing! So responsive with any of my questions on the process or how hydrogen water woks in general. This company is as legit as it gets and I'm so grateful for their fantastic customer service. I've been obsessed with my Ionbottle and highly recommend!

ionbottles.com has stood by the ionbottles warranty including the immediate replacement upon notifying them I had a concern. Customer service is in par with the excellent product support!

My adult son get cyclic vomiting once or twice a year, which requires IV therapy and meditations. He’s even been hospitalized. It started about a week ago with his first episode of vomiting (he had been using the ion bottle for a couple of days at that point). I told him to immediately start using the nasal cannula, which he did several times for about 20 minutes each. Although he was still nauseous, he did not vomit and continued for the next 3 days using the nasal cannula. The vomiting typically lasts about three to four days, however, this episode never developed to the cyclic vomiting. He’s fine now. I believe it was breathing the hydrogen that saved him. Thank you.

I appreciate the customer service. Using Ion Bottles have made a difference in my health.

My first pitcher was defective after some time. They looked up my order and sent me a replacement. I tried cleaning and doing as instructed, but the first one kept having a terrible after taste. Great response and communication!

Franz was very diligent in helping me with my concern. Excellent service.

The Ion Bottle has been great for me and I have definitely noticed the difference. I needed some assistance from Franz and he made my process quick and seamless. Very helpful guy from a great company.

This was our first experience purchasing hydrogen ion bottles and we chose Ion Bottles. We bought 2, one for myself and the other for my spouse. We were pretty enamored by them and spread the word quickly to our friends and family. I could see the benefits of reduced inflammation and my spouse's gut health has improved. After about 3 months one of the bases stopped working. It wouldn't charge. Going through the process to get a warranty replacement was extremely frustrating. Eventually, we received our replacement. We then resumed using the bottles as we had been, and for another 4 months, they were great. That's when another base stopped working. It's the same problem as before. We didn't mark either base to know which one was the defective base. However, based on some wear and tear we assumed it was the remaining one from the original order. This time, working with customer service to replace it was much easier. We are hoping this is the last time we will need to replace an Ion Bottle.

Support from the customer service team was exemplary. Franz clearly communicated steps of the process and followed through with each one. Difficulties were resolved within 3 business days.

This American company in Oregon makes an incredible product and the customer service is beyond amazing.

I have been using The Atom Bottle for a month now and am very pleased with its effects—results I believe could not have been achieved with a less powerful hydrogen generator. When the first bottle I received was broken during transport, Ionbottles provided excellent customer service. They allowed me to explain the situation and promptly sent me a fully functional replacement. Since then, I’ve been a happy user of this health device, and it has become something I look forward to using every day.

This company really stands by their product. I bought the 50oz bottle and I had a problem with the start button. I reached out to the company and they helped me get a replacement

My bottle started to develop a crack 6 months after I bought it and they shipped me a new one no questions asked. Love this company!

My family (4 people) have been using the Pro Hydrogen Water Bottle daily for 2 years now. Pros for us: - large bottle capacity; - quick preparation of "healthy water"; - the battery lasts a long time; - easy maintenance; - strength and reliability; - use of inhalation (if necessary).

I cannot express how much I love IonBottles! I bought the pitcher and a bottle, I use them everyday, as does my husband and now my brother and his wife as well. These should be in every household. I promise these will have a healthy impact on your life - stick with it and you will notice a difference in the way you feel.