Customer Service was really helpful!! Many thanks guys!!

I had my Hypervolt charger installed last month by a skilled technician who was very helpful in understanding where abouts I wanted the charger. The whole process was straight forward. The Hypervolt phone app is pretty easy to operate the charger and schedule charging in whichever time period suits me which is usually off peak hours from midnight to 5am

I've recently upgraded from the original Hypervolt 2.0 to the Hypervolt Home 3 Pro charger, primarily to benefit from its latest integration with the Octopus Energy tariffs. There were a couple of minor hiccups during the upgrade process which Hypervolt's installation partners were responsible for. The worst of which was the engineer leaving behind the disconnected 2.0 unit for me to keep, as I'd requested, but somehow misplacing/forgetting the screws that are essential to securing the cover to the main body of the unit. Special thanks go to Nidhi in Hypervolt customer service. She communicated with me throughout the upgrade process and eventually managed to source and dispatch a set of replacement screws in double quick time. And this is in spite of the fact Hypervolt no longer manufactures the 2.0 unit, making these particular screws difficult to get hold of. As a Hypervolt customer of almost three years I can vouch for both the reliability of the Hypervolt charger and the excellent customer service in particular. They have been nothing but brilliant whenever I've had to contact them.

Stefano gave absolutely brilliant service. Explained everything to me and answered all my questions. He was very knowledgeable about Hypevolt products and helped me choose the right one with a brilliant installer.

Great product and excellent service

The latest charge of this fitted to replace my earlier version. It was done efficiently By Mohammed, who was very pleasant to deal with. My experience of Customer Service from Hypervolt has been good and efficient with good support by telephone and email. I would certainly recommend them for their chargers.

Stephano was very helpful, gave us a good deal on the new home pro charger and also recommended an amazing installation company. Very good communication throughout. Would highly recommend

Prompt, efficient resolution assistance from customer service.

Got to be the best charger on the market: * Looks good * Outstanding tec * Value for money * Brilliant aftersales backup * Knowledgeable installer network Why would you not get these chargers (only muppets wouldn't!!).

I recently had an issue with my home charger and reached out to the Hypervolt team for support. After some troubleshooting, we weren’t able to resolve the issue remotely, so they promptly arranged to send me a new device. I am very pleased with the level of service I received. The team was responsive, professional, and quick to take action.

My Hypervolt EV charger developed a fault in that the app could not get the charger online. Hypervolt's tech support worked at the problem for several weeks - thanks Temi - and finally diagnosed that a new motherboard was required. They organised this to be fitted by the original installer - Charged EV - without fuss or a charge even though my unit was out of warranty. The Hypervolt team talked the Charged EV technician through the replacement politely and very successfully. My Hypervolt is now up and running flawlessly. It is an excellent product and the teams of customer support and Tech support are amongst the best I have ever come across. 5 stars all round!

I have upgraded my V2.0 charger to a V3.0. I'm very happy with the Hypervolt chargers and app. Only issue was with connecting new charger to my app, but contacting Technical Services got this sorted quickly )the installing company still had the charger assigned to them rather than the customer).

Very helpful helpline. Quickly resolved the problem

Due to a power outage in my area, everything went down, however when power was restored, things had to be reset, eg tv, broadband,etc. my car charger was offline, sent an email to tech, within 24 hours I received a reply, taking me through a process to restore connection to my broadband.

Ayan was very helpful & was very easy to deal with

Excellent service from Hypervolt enquiry and thier approved installers EVC Electrical... Well done and thank you - GB

Great service

Very satisfied. Always get the help, when you need.

Answered the phone smartly. Listened and advised me what they would do and they would contact me. Rang me back within 10 mins. I spoke with the original person, and she helped me through the next steps. My problem was fixed . Great Service

Had a number of problems with my hypervolt charger working intermittently. After a number of tests over a couple of months period, including national grid attending the property, hypervolt replaced the charger. Throughout the process hypervolt were easy to deal with and contactable and followed up with me to update me on next steps.