Customer & technical assistance were very helpful and answered all my questions satisfactorily.

Amazing customer service and live chat. Could dial in and connect to my charger and rectify my connection issues within 5 minutes, and assist me in setting up my new account with ease. Would definitely recommend

Hopefully the issues with our Hypervolt charger are sorted. We shall find out tonight! The WhatsApp response was initially a tad slow but we got there in the end.

Customer service was very helpful and assisted me on every stage. Special thanks to Ayan in the customer services who made sure that my system was up and running within a few days. Thanks to all at hypervolt, that’s how a service should be .

Arrived on time. Courteous fitter neat and tidy.Have only used Hypervolt 3 a couple of times everything seems to be working well! And easy to use. Thank you

You often find out how good a company is in how they put things right when something goes wrong. I contacted customer service about an issue I had with an 18month old Hypervolt. It needed a replacement part and this was posted same day and received the next. The customer rep phoned to check I had received the item and that it fixed the issue. Couldn’t be better service, excellent support.

My Hypervolt Home Pro 3 EV charger had disconnected itself from the internet and and would not respond to Bluetooth connection requests. An email to Hypervolt support was responded to with a comprehensive answer in under the hour. They gave me two solutions of which the first one worked. Now I can communicate with the charger again.

Fantastic customer service. I only waited just over a minute for my call to be answered and the technical issue was resolved over the telephone within a few minutes

Emailed Support regarding being unable to connect to unit. Support (Temi) responded very quickly with instructions on how to re-establish connection. Once done I checked with Temi whether firmware was upto date, it wasn’t so firmware update was actioned. Excellent service from Support.

Excellent customer support from Temi Shomorin at Hypervault. We had an issue with our Home Charger which has been resolved promptly. Many Thanks!

When encountering a network connection and scheduling issue with my Hypervolt tethered home charger, the technical support staff responded swiftly and talked me through troubleshooting efforts to restore full functionality. Very impressed with their subject knowledge and patience in dealing with this aftersales issue.

I recently purchased a charger for my new Audi e-tron from this company and I couldn’t be happier with the experience. The website was super easy to navigate, with detailed information about the product and the installation requirements. The next day, I received a phone call and the installer contacted me on the same day to complete the survey for the installation. That night, I received an accurate quote that met all my requirements. The price was reasonable, and from there, all I had to do was click a button to accept and things started moving smoothly. The installer called to agree on an installation date and arrived on time. The installation process took just over 3 hours. Afterward, the installer explained everything thoroughly and helped me set up the app to control the charger. The next day, I received the invoice and was able to pay securely by bank transfer or credit card. All my warranty and installation certificates confirming correct installation to the required standards were issued promptly. A few days later, I took delivery of my new Audi e-tron. I plugged it in, and it charged straight away with no issues. With such a great experience so far, I am looking forward to seamless and hassle-free home charging. Highly recommend!

All good so far with Hypervolt. Charger looks good and charges the car first time every time so far. App is good and intuitive.

Ayan and Stefano have been great communicating on this product, so you get a great after service from the team. The product itself if amazing, great price, looks much better on the wall than most, very slick, you have some fun features with the LED lights on the front and around the edges. Great app to support your kit, and it also give you great usage information. I'd say one of the best on the market.

I am an installer and I spoke to Temi at Hypervolt. She took the time to navigate me through the commissioning process as I was struggling with the app. She was great help.

With so much choice out there it’s a bit daunting but I decided to go with the British made Hypervolt and I’m glad I did. It was easy from start to finish, thank you 👌🏻

Really helpful team. So good to actually speak to a person.

Had a Hypervolt 2.0 since 23/9/21 and have never had an issue with the unit other than the white is starting to fade due to sunlight Fantastic customer service and a device that only gets better with time

Excellent customer service, incredibly easy to deal with. I found all the information I was looking for in 5 minutes. The installation was arranged in 2 weeks. Very professional service, non invasive installation. I would definitely recommend it.

Absolutely fantastic service Daniel was so helpful Everything is up and running fine highly recommend Hypervolt