Really great help from Temi Shomorin. He was very patient and took me through all the steps to get my charger back fully functional 👍🤩

Swift response and charger now back online

The service given to me by Hyervolt was excellent. There was a confusion with my initial installation date, but Stefan kept in touch with me to inform me of the progress and then installation was then completed professionally, and cleanly. I would recommend for anyone wishing to have an electric charger installed.

Hypervolt have been excellent in every respect. The unit itself is performing brilliantly and looks great. The customer service team are exceptional - quick to answer enquiries via email or phone, clear, helpful and polite communicators and very professional. The tech support was also excellent and resolved my issue swiftly. I used Cornerstone Electrical from Congleton in Cheshire (a Hypervolt approved installer). The engineer, Richard W, was great. He took the time to visit my property before the installation, replied quickly to my queries, was very knowledgeable and we were very happy with the high standard of his work. After 4 long and painful months of being messed around by British Gas / Hive (endless hours on hold, never managing to get a working unit or a straight answer), Hypervolt truly have been a breath of fresh air! Exemplary customer service in every respect. Keep up the great work Hypervolt team - your customers appreciate it. 👏👏👏

Great service from a knowledgeable and friend team member. My issue was promptly resolved.

The agent I chatted with about my problem was unbelievably helpful. Went out of his way to help me solve my issue, which I got sorted. I would give them 10 out of 5 if I could

The charger was dead this morning, not responding to bluetooth or wifi. The app led me to support via a whatsapp chat - seamless move, impressed. 30 mins before an agent came online but the advice solved the problem (basically switch off power to the unit, wait 30 secs, switch on).

Have nothing but good things to say about Hypervolt and their 3rd party installation crew. From initial enquiries to the final install the experience has been a pleasure. I'd like to single out Stefano at Hypervolt and Dillon at ImpraCharge particularly for the excellent work

Was having an issue with car not charging and Hypervolt were able to quicly remotely identify and correct the issue on a Saturday teatime

Hypervolt CS team were very helpful to resolve my issue with the holster discolouring and provided me with a replacement. Quick and efficient in dealing with the query and delivery.

Very good service even through the couple issues Had a 2.0 charger for a couple years and just had a second 3.0 pro installed. The process was quick easy and very friendly. We are a disabled and Retired household. They did not know this and were still accommodating and friendly throughout. The installer was incredibly kind and friendly installing the new charger while also fixing a small fault on the old charger which had occurred and was being investigated by support at the time. Saving further visits and hassle. We have to wait a little longer for Octopus Go smart tariff integration, but in the grand scheme of things I can’t fault the company or the equipment. It works does what I need it to and looks great while doing it.

Really helpful, very quick to respond.

Excellent service.

Robert was very helpful and got the problem sorted very efficiently for me.

Quickly explained how to fix my problem and it worked!

Yeah pretty smooth start to finish, all installed and very easy to adopt the unit on handover. I was a bit worried my wifi signal wouldn't be strong enough as it was only 1-2 bars on my phone but it connected first time which is half the battle. Had one or two queries and Stefano did a great job sorting me out, cheers!

Very tidy job carried out by an installer who arrived on time and kept me informed throughout the work. Charging unit and app very easy to use. Overall, an excellent service.

Excellent product and service. Ordered on a Wednesday, delivered on a Friday and installed on the Monday. The whole process was seamless and the installer provided did a great job. The app is good and very user friendly. Thoroughly recommend Hypervolt

Fantastic customer service and support!!! Highly recommended! Re-Installation of our charger after our house move 13 months ago and it decided to go offline (WiFi settings haven’t changed!) . Immediate help and support Using WhatsApp resolved the issue (s) and we also got a firmware update!!! 5***** service thank you so much Ayan!!! A true a super🌟!!

Excellent feedback to issues experienced. Call back after problem resolved was a professional touch !