Ordered, that was easy Paid, a little pricy but that's expected. Received, all in a timely manner. What i expected, went well, all good.

I didn't get what I ordered but received a slider which is not what I ordered and now I am waiting for them to send me the part I ordered. So far, Temu could be a better choice when I buy another ebike

Bike broke no one will help me figure stuff out. They just want you to keep buying parts so they can make there money. Do not reccomend. Been a paper weight that's been a waste of space and a money sucker since I got it.

Well, I have 3 Nakto Ebikes and My super Cruiser has a problem, Now their delivery fee and everything is fine. The replacement parts wasn't for the supercruiser, but an F6 model. And it was fine!!! But still a 1 star review for me cause of my Super-Cruiser not functioning properly!

No support given for a 1000 $ paperweight. Please reach out I want an access to repairing my F2. I purchased it thru rent a center and now they are dropping the entire program

Twice in 3+ years I have needed parts and Nakto is always 5 Star service. Thanks for your help and fast delivery. Love my bike!

I've never received my product yet so so far horrible and I've been buying from you guys for 6 years

Nakto is a great company wonderful products that are built to last. So far I’m very happy with the parts and service received. Bought extra battery and charger without a hitch! Way to go Nakto the bike is great and you are too. Ty

Had an issue with my order and the support team was not helpful at all. Nor did they make any effort to compensate or refund me.

It was great and I received my charger within a few days when I ordered it

Quick delivery, arrived without damage, was accurate part.

Good company to do business with,quality parts and fast shipping. What more could you ask for.

Used a useless company for shipping.

I needed a new battery for my camel bicycle. I, inadvertently, ordered the wrong battery. The team was on it, and they notified me that it was probably the wrong battery. They started my refund immediately and also sent me a link to purchase the correct battery. My new battery came in about a week. I am once again enjoying my bike. MANY KUDOS !! to Nakto and their team!

I give Nakto 100 percent points. I've never had such perfect service from any other company.

I did not received my product and I haven't been notified why? Still waiting

Can’t believe you guys don’t ship to Hawaii and Alaska even tho it’s not hazardous item. 1 star for correct part. Sold the bike after fixing it cause you guys only support on the mainland. Dont buy these guys bike.

Zero. I purchased a naoto battery for my older bike & they took almost $300 but no tracking number & no battery. I sent email asking when will get it & Nothing. I guess I’ll decline the payment?

They were very helpful..

The personal support was on another level,there great!! ,they got your back if something happens.