Good price LONG delivery delay. I know it probably isn't their fault totally. They told me the factory had delays, but it tooks months (seriously, like almost 6 months) to get one of my light fixtures. That said, their customer service reps were always very responsive. I had ordered from them before so trusted the store. One light fixture came reasonably quickly the other took months. For the price and knowing it is real/authentic I am happy in the end, but now need to schedule electrician again instead of while whole job was being done. For the delay, I think they should have offered up a discount of some kind. *edit: I meant a discount on the delayed order, not a future order, but at least they understand that there was an issue

In the description of my purchase I stated that I wanted the mirror to be 50x and that is the option I found and what I got was a 10x mirror

This was my second time using Tattahome, and once again, I was impressed. I received clear and detailed information about the product I wanted to purchase. They offer a wide range of high-quality brands, some of which may not be available in the UK market. You can shop with confidence and peace of mind.

Easy to use web site. Delivery from Italy was well packaged and came quick. FEDEX delivered the package in the UK. Would order from this company again.

Excellent communication about expected delivery date, excellent packaging of the item (a coffee table) to travel from Sicily to Connecticut. Thank you!

I am very glad for my purchase

all went well

This is the 2nd time that I purchased Agape bathroom furniture from Tattahome and imported it by airfreight to Thailand. Their sales and support service is excellent.

Very long delivery, without any proactive iinformation. I had to ask two times regrding thedelivery, received a quick answer from Customer relations (good), but no clear dates.

I ordered a Le Creuset set of mugs and it was a great shopping experience. The package came fast and customer service was prompt. I truly recommend them!

Quick delivery to the US, dishes wrapped beautifully for safe arrival! Will order again!!

Ordered a Foscarini exterior light 21st Oct 2024 - had to chase and still nothing (3 months!). They had the cheeek to say be patient and it's the manufacturers fault. It's most definitely not the manufacturers fault. This company is a con and we are now doing a chargeback. DO NOT BUY FROM THESE SCAMMERS - it's cheap for a reason!!

I got some acrylic dessert glasses . Took a while to come and shipping was pretty high but the item was well priced . Like I said took a while to arrive but everything arrived well packaged and authentic . Would use them again just wish shipping costs were lower

They kept me informed about my order. They were the best price for this Grohe shower mixer. It arrived well packaged. I'm delighted

Product promised in 4 to 6 weeks but was not shipped. Checked in regularly over a period of 5 months and still no product and no estimated shipping time. Requested a refund which- took 2 weeks to process and then they refused to refund what I paid - apparently it is their view that the customer is on the hook for whatever PayPal charges them.

Still waiting on a refund for a smeg kettle and toaster if not put in my bank next fee days I'll be taking this further

BEWARE. Ordered Christmas gifts, received items in December, left in the box. One item was broken upon opening, they refuse to replace it in January, since Christmas was more than 14 days out from the purchase date.

As requested by Tattahome Recieved my refund now .Just to say resolved the issues ongoing since 3rd November 2024 .Painting me as a regular complainer was unprofessional in my eyes I think I have been very patient waiting for items/ refund .Happy to have been reimbursed .

I got scammed by Tattahome. I ordered bathroom accessories, but they did not post the item or refund my money. They keep ignoring my messages and have very arrogant customer support. I opened a claim with PayPal, so I'm waiting for PayPal to get the money back! Please stay away, or you will lose your money!

I highly recommend avoiding this company. I purchased an Antonio Lupi Sesamo 1 Encased Wall Hook, and unfortunately, the item arrived defective. Despite being within the return/replacement window, I encountered a frustrating experience with the after-sales support team. After contacting Andrew, the after-sales manager, I provided detailed photos and videos of the defect. However, my requests for assistance were met with delays and vague responses. Andrew suggested installing the product, despite the fact that both my contractor and I knew the defect would likely persist. Given that my contractor works with high-profile clients, he was particularly concerned about further complication’s and asked me to have the company replace the item. This was avoided and it became completely frustrating. When I insisted on a replacement Andrew responded “How you prefer, if you want you can send it back at your own expense to:   Ideal Ceramiche di Giacomo La Russa Srl   Viale Leonardo Sciascia, 240  92100 Agrigento, Italy.   Be advised that you will receive a refund only for the value of the item, not for the shipping cost and the import duties to Italy will be deducted from the refunded import.   Of course in case the item arrives broken, you will not receive any refund.” This lack of support and disregard for customer satisfaction is deeply disappointing. The company’s actions suggest they are more focused on profiting from customers rather than providing quality service. I would strongly advise anyone considering a purchase to proceed with caution. To reply to Andrew’s comment. Just like my emails stated. It was not me who deemed the item defective but, my CONTRACTOR who knows how to work with your products. Hence, he stated it is defective because he’s installed this item before. Also, you asked me to install the part to prove you wrong. Again my tiles are not cheap. At almost $8 a sq ft. If the item is deemed defective will you also pay for the tile that will need to be replaced? Again, both the contractor and I requested an exchange and you kept insisting to install it. I ended up getting fed up with days being wasted to solve the problem that you failed. Again, I’m sorry Andrew that you don’t see this as a defective item. Like I said, I didn’t know you were the contractor as well!