
Nad
United Kingdom | 21 April 2021Ordered 3m led warm light lights. Mentioned that installation clips were included but none was recieved so I had to us my own innovative to install them as I wouldn't have time to send them back in time. Poor packaging, was expecting more then a bubble wrap bag as they could easily recieve damage. No controller was included. Lights worked and look nice just disappointed of not receiving the full benefit.

Alvaro Ribeiro.
United Kingdom | 21 April 2021Very happy, fast delivery, prompt service and great website thanks.

Sye
United Kingdom | 20 April 2021Delivery issue unresolved and still a mystery however, personally called by Liam who offered a full refund and apology. Cannot ask for more than that.

Louise Taylor
United Kingdom | 20 April 2021Great quick service , would recommend

Mr David
United Kingdom | 20 April 2021Top class product, fast shipping.

Martin
United Kingdom | 20 April 2021excellent service delivered when they said ie next day weren’t expecting that tbh love the product 👌👌👌

Chloe H
United Kingdom | 19 April 2021Lovely lights and very quick dispatch!

Mr Richard
United Kingdom | 19 April 2021Good communication and a zippy service from this company

Aimee Buck
United Kingdom | 19 April 2021Not good. Have had to return several items. Items always sent out with poor packaging and never any instructions. I ordered light with switches which the remotes were missing so had to chase for them to be sent out. They didn’t come with any batteries and require an unusual size so had to buy batteries on top.

Paul G
United Kingdom | 19 April 2021A mixed bag! First the good. Ordered LED Neon Flex Light Strip and a touch light switch. Both arrived very quickly and looked great. Had a problem with the LED Strip, the remote wouldn't work, I was told that they would send a new one as the remote included doesn't work with my transformer. A new light switch arrived, the coloured buttons are all mixed up. Press blue and you get red, press red and you get yellow, etc.. I was told that there is a manufacturing problem. When the website clearly states remote included, it should work! Upgraded the on off switch to a double dimmer, and now we have problems. The instructions are so small I had to enlarge them on a scanner. The wiring diagrams just do not make any sense, numerous phone calls and I was none the wiser. Thankfully a friend helped and we were able to get the led strip and some dimmers to work. The LED Strip despite it clearly stating "also be controlled by any LED compatible Light switch including I LumoS Touch On/Off and Dimmer Light switches." Only turns them on and off. They do not dim and you cannot change the colour. thankfully ours are stuck on a light blue/green. Another phone call and I was told that there are too many combinations to include instructions and another remote is on its way. That's 3! Great quality products let down by the lack of instructions, long wait times on the phones, and a loack of integration. Sorry!

Nicholas
United Kingdom | 19 April 2021Beautiful flat pearl white glass dimmer switch - dims smoothly by touch and easy to find in dark with subtle illuminated ring

AlistairJenkins
United Kingdom | 19 April 2021Good website, quality products, quick, efficient service. Thanks!

Andrew Thompson
United Kingdom | 19 April 2021Ive used these twice now and both times they have been great, thanks.

Customer
United Kingdom | 18 April 2021Great products and customer service thanks

K McDonnell
United Kingdom | 18 April 2021Very quick delivery and all items in good condition

john fenwick
United Kingdom | 18 April 2021Brilliant quick delivery.

Jacky
United Kingdom | 18 April 2021Brilliant service after a dicey start. Wrong item was sent but they arranged delivery of correct item and collection of the return item. Can’t fault their service. Item is lovely and for a very competitive price.

Customer
United Kingdom | 17 April 2021Needed the item quickly as my kitchen light had fused. Came across HH by accident whilst trying to find a replacement. Product is good quality, easy to install and arrived very quickly.

jay warren
United Kingdom | 17 April 2021Item still hasn't arrived, after 2 weeks of waiting, emailed to fine out what had happened to be told it was out of stock and would be dispatched on the 16th and a partial refund would be issued, still no lights and no sign of any refund!! In hole not a very good service

John Wragg
United Kingdom | 17 April 2021I ordered an LED strip light to do outside under a newly built bar. Prompt delivery and excellent light. It is exactly what was required