Great service speedy delivery also amazing deals

Used the website twice now for last minute valentines flowers, both times easily accessible website, quick delivery, more than reasonable prices and high quality

Great website, i use them a lot to buy flowers for my wife and will use again most likely

Ordered a bouquet as a birthday gift. What the sent was a total joke. £40 they charged me for flowers that resembles a £5 bunch from a petrol station. 5 days of complaining and emailing, sending photo evidence of the wilting pathetic excuse for flowers and they offered me £15. Genuinely so disappointed. I will never use them again and I urge everyone not to either. Things go wrong with orders sometimes but to refuse a refund is a shocking way to treat your customers.

Avoid. I ordered one of their more expensive bouquets for someone's special birthday and they delivered a disappointing bunch of flowers. Way fewer flowers and foliage than suggested on their website. I knew it wouldn't be identical to the online image, but wasn't expecting so much less. I contacted the store and referred to their "100% satisfaction" guarantee. Was told I needed to "trim the stems". Just awful.

Lovely flowers, promptly delivered!

Easy to use even for those not proficient on the internet and great choice for all occasions. Thank you.

Deplorable service. Hand held bouquet ordered, which arrived LATE for 1st annual anniversary of a bereavement. Wasn't notified flowers would be delivered IN A BOX via the Post office. Complained and was referred to their terms of conditions, which explains they are under no obligation to delivery on time, even after three days, you will only get delivery charge back! Read the small print of these cowboys if your still not convinced. Customer Services non-existent, appears to be an AI script.

Great service

Terrible !!! The flowers only lasted three days when I rang to complain they said you should’ve rang before three days. I was offered a £10 voucher to which to order some more which I would not be ordering anymore because they were so bad there were chocolates with the flowers that were out of date nearly only a couple of weeks left on them so clearly old I was offered a £5 voucher to buy more chocolates absolutely terrible don’t use them.

Absolutely unacceptable! The flowers we received were wilted, discolored, and completely unusable. I rely on fresh, high-quality flowers, and this supplier has failed me and refuse to admit. Customer service? Blind. Save yourself the frustration—do not trust this supplier!

Flowers came when expected,well priced and in beautiful condition my partner loves them. The website is also very easy to navigate so in all excellent thanks.

I placed an order 2 weeks ago and chose 1pm guaranteed delivery. As time came closer and i didnt receive any dispatch email i got concerned but thought they will deliver it as i had paid extra premium for it. This is where I was wrong. They clearly don't have any process for advance orders because the day and time went past and they keep saying "royalmail" has the order which is not correct as royal mail tracking show they are still waiting for the item from prestige flowers. There was a reason i used 1pm guaranteed delivery for this specific day. Now they are saying the postage will be refunded but have to wait to see when the flowers deliver. It is a business address and any other day or time is no use to me. Clearly from the recent 5-6 reviews you can tell the company has gone downhill. order: 8507521 ps: check other reviews on different places, the company has gone down. there are 20-30 1 star reviews

Easy to deal with.

The Prestige Flowers website is easy to navigate and shows a great selection of flowers and gifts to choose from.

Great website, really easy to use, plenty of easy upgrade options to your bunch of flowers. I'll definitely be using Prestige Flowers again!

Everything is easy to find with a wide range of choice. The pricing is okay and the payment process is simple.

It was easy placing the order

What a waste of time Ordered online. Issue with the delivery apparently Royal Mail tried to deliver but no one was in. Very suspicious as the delivery is to a business open at that time Customer service copies and pastes responses but doesn’t actually attempt to help First time a business is refusing to step in and help when issue with the delivery will not Use again!

Honestly terrible flowers 🌷 for my sister birthday I pay nearly 70 £ and she send me what she receive it and definitely not was like on pictures flowers terrible different birthday chocolate