There was a dispatch error (blunder) and I got intouch with the online support team immediately via their mobile app and the support was extremely helpful. They rectified the problem immediately and resent the order for the next day.

I had to change the delivery details at the last minute. The person I spoke to was helpful, acted promptly and re-routed the flowers for me with no questions asked. I stood to lose a lot of money if he hadn't done this for me. The flowers were beautiful and great value.

A great range of flowers available for next day delivery. Well priced, with a quick and easy process too.

I have dealt with Prestige flowers many, many times sending from here in Australia to the UK. However, my latest dealings were a great disappointment having no flowers delivered and losing all my money! I paid to have flowers delivered to a relative in hospital but (after many emails) was finally told the hospital refused to accept them! This took a week of emailing to be told this and that I should have checked with the hospital first (not easy from Aussie)! Prestige has lost my business and my trust. I wonder if they tried to deliver and what happened to the flowers (if in fact they did try and complete this order)?

Have used Prestige Flowers on many occasions in the past. Easy to place order s, excellent flowers. Always delivered on time. Excellent service.

I was initially happy with the ease of selecting and ordering flowers for my wifes special birthday. However the flowers arrived a day late despite the guaranteed 1pm delivery I paid for, then the flowers were dead and wilted 4 days later. Whilst their customer services were responsive they were no help with the delivery issue, and then told me couldn't help with the wilted flowers as you have to report issues within 3days. I would have been better off going to a local flowers shop given the £50+ I spent.

I've ordered flowers from Prestige Flowers and couple of times and the recipients have loved the flowers and sent me photos. The bouquets were beautiful and are reasonably priced.

Worst online flower company ever used. Ordered and Paid for next day flowers delivery. They never arrived. 4 days later they came, however, left on the outside road step. Customer service would not deal with my issues and would not refund or entertain my complaints. Terrible terrible service and company. Beware!

I use Prestige flowers for my corporate account, the service is excellent and the customer service is brilliant too. I recommend this flower company 100%.

Easy to order and good quality flowers and chocolates always delivered on time too

Really poor service , they had made a mistake with the delivery address, ( an IT clich which can happen) however they refused to admit this result: no flowers delivered and NO REFUND!!! Do not use this company

The website is very informative and easy to use. I inadvertently requested a date for delivery that was in error. The response I received was immediate and the quickly rectified. I was most impressed.

Somehow I am being charge 27.48 for addon's when all I did was add a box of chocolates that was supposed to be 9.99. And the chat is a joke. It says it does not understand, and it will refer you to an agent. then it can't because none are available. So, I had to go through with the order and hope I get my money back for stuff I did not order.

Brilliant service I love this website

Quick user friendly website plenty of choice too. A range of price’s and products to suit all.

Easy to order, great choice of flowers.

- Straightforward pricing - The date I wanted was available - The product I wanted was available This review was requested immediately after purchase, so I have no way to tell what the actual quality of the delivery or product will be.

DO NOT USE IF YOU ARE DELIVERING TO AN OFFICE Ordered flowers, paid for next day delivery. They dont tell you they can be delivered by Royal Mail up until 730pm, when office receptions are closed! Its apparently in the terms even though doesn't mention delivery times when checking out. Wouldnt do anything to help, kept getting standard, its outside of our control as we use third party couriers. DO NOT USE

Easy to use and great choose and prize of flower. Lots of extras if wanted to add.

Super professional team, lovely flowers. Everything on time. Thank you!