Great communication and excellent process from start to finish. James kept in touch to give an accurate time for appointment and fitting. Advisor number 119817

Top draw, thanks.

I had blinds fitted yesterday for my living and bedroom and am really thrilled with the result. The blinds look great. This was my first time using Hillarys and I am really very pleased. Andy, who fitted the blinds was very efficient, courteous and friendly.

Ground SP was really helpful, and very knowledgeable about all the products and offers. He had great advice which I really appreciated

Great product. Didn’t feel pressured to purchase and think it’s quite a good price. Looking forward to my shutters being fitted in a few months’ time.

David has amazing customer service and the communication was seamless. So happy with the service and my lovely new blinds

Friendly fitter, professionalism 10/10

I am very pleased with my new vertical blind, the representative from Hillary’s came and measured up and showed me the range of blinds they do. The agent Bravo 116495 ( Muz ) gave me a time and date for fitting and was here on time and fitted it without any mess or dust at all, very impressed by Bravo 116495 (Muz) and would have no hesitation in recommending him to anyone, great product and great installation, all good.

Excellent service from Steve (119155). Really friendly, kept me informed at all times regarding appointments. Great fitting, left the area clean and tidy. Would recommend Hillary’s every time.

Our Advisor James (No. 118322) who carried out our blinds installation was fantastic from start to finish, he did an excellent job measuring & then installing the blinds, they were done quickly and with ease and he didn’t leave a spec of dust behind! Couldn’t be happier with the end results! Would highly recommend.

Lovely people, really friendly and did an amazing job. Went above and beyond to get it finished on time.

Great service!! Couldn’t recommend more

James was so lovely - so helpful, efficient and just a great person to deal with.

Punctual, tidy, professional. George did an excellent job

Person who came out was very helpful, answered all questions

Easy to book visit. Good timeframe to visit given. Excellent choice of colours. Advisor Bailey 128511 listened to what I wanted. Gave advice. All blinds and curtains filled efficiently. Mess cleared up. Recommend to a friend who was also pleased.

Richard arrived on time to fit a curtain for our front door. It was professionally installed and steamed to iron-out the pleats. We asked if he could adjust a tall roller blind that he had installed many, many years ago. No problem for him and he was happy to assist. We would highly recommend his service.

Despite eventually providing good quality curtains and rails, the overall service we received was horrendous. We were forced to wait 12 days after our original installation date, after our advisor vanished without any communication. We were only able to find out what was going on by continually having to chase and call Hillarys themselves (despite being told they'd call us with any updates) – their contact centre staff are polite and understanding but unable to assist in any sort of productive way. We recieved sarcastic comments from the advisor, Robert, about arranging payment, as we had gone above his head to gain a small goodwill gesture from Hillarys. He didn't particularly clean up well after installation. He also rushed us in the sign-off process and was in a rush to leave. We subsequently found one of our windows had been cracked quite seriously, which could have only occured during installation. Upon informing Hillarys of this, we were asked to source quotes from third-parties ourselves to fix the problem and fill out a damage claim form. This was then rejected by them and they stated "After lengthy examination of the events in question and in the absence of any supporting evidence ... I am sorry to inform you that, on this occasion we do not accept liability for the damage caused" – their process essentially was asking the advisor "did he do it?" to which he of course said no.

Jamie is very professional, helpful and efficient. Great service with a cheerful smile ☺️

Ground SP Was very helpful with what I wanted for my garden shade and made sure I got exactly what I needed!