Da
United States | 18 January 2025CS Leslie was very patient and quickly addressed all issues to perfect resolution. very nice/friendly.
Ken Kozak
United States | 15 January 2025The customer service rep went above and beyond to help an old geeser out!
ap
United States | 14 January 2025RP CS Stephen was fantastic and helped me activate my phone when their website was down. He was quick to work with. Thanks Stephen!
Jason
United States | 13 January 2025RP CS Stephen helped me activate a new SIM when the redpocket.com website just showed me an empty page when I tried to do it myself. Thank you, Stephen!
Chandra
United States | 11 January 2025I've only had service a few days, but so far no issues.
Zen Zhang
United States | 07 January 2025very nice and customer-focused.
Melissa Schnackenberg
United States | 07 January 2025Thanks for your customer service. You figured out my problem and instructed me what to do to fix it.
Thomas Adams
United States | 06 January 2025Agnes was on it to the end. Stayed with me for over an hour. I even had stop to contact my old provider twice to get it straightened out and then come back to the live chat, reconnect with Agnes. She is my heroine.
Yogi Ch
United States | 03 January 2025Thank you for the Great support you have provided today!!
Jimmy Bryant
United States | 02 January 2025RP CS Stephen was courteous and helpful. God bless.
William
United States | 31 December 2024The representative RP CS Stephen was very helpful
Austin
United States | 31 December 2024I explained my problem and Leslie provided me a solution within seconds and the solution was exactly what I needed.
Ashley Bowers
United States | 30 December 2024Stephen was persistent in troubleshooting are resolving my issue with payment. He was courteous and patient the entire time we were engaged. He also regularly updated me on progress.
Janet Brooks
United States | 30 December 2024Horrible service! Just this month, they cut off my phone service randomly, claiming that they were updating the MMDA system (which was a lie). Then, the "update" cut off my auto-renewal and now I don't have phone service again! For the 2 years I have used them, they have randomly cut off my hotspot, I have lost service at random, customer service is terrible, etc. I absolutely despise this company! It's a scam!
Ruby
United States | 30 December 2024Stephen helped me to port my CDMA line to GSMA within no time! Very professional and helpful. Thank you, Stephen!
Micah Febin
United States | 29 December 2024Leslie was wonderful in helping me. She was sweet and gave many emojis, which is important since text is tone deaf. Please give her special consideration.
Blade
United States | 27 December 2024Agent was so good and responsive. We were able to complete the task very fast
derrick nichols
United States | 23 December 2024RP CS Stephen was very patient with assisting me with my issues. Great communicator as well
joe junior
United States | 20 December 2024waited an hour to reach cs and then they just hung up on me
Ubaydah Huq
United States | 17 December 2024very quick and effecient (RP CS Stephen)