Bulent Ali
United Kingdom | 13 November 2020I spoke with Kelsi today and she was absolutely brilliant and very helpful. I wish more organisations would have staff of this calibre. Thanks again!
Jennifer Simpkin
United Kingdom | 11 November 2020Splendid customer service and help from Harry Smith who was working from home during the Lockdown mark2. He was extremely helpful and guided me through the process of lodging a new deposit. Thanks Harry.
Chris
United Kingdom | 10 November 2020I had forgotten my username to claim my deposit back. Phoned up their helpline and was able to speak to an agent very quickly. After answering some security questions the agent was able to release the deposit directly to my bank account without me having to get my username from him and do it myself. Great quick service!
Sarah Rayner
United States | 10 November 2020My deposit was transferred by Countrywide to mydeposits. I went to the online chat and was helped by Kelsie Jones. She was so helpful, knew all the answers and helped me navigate what I had to do next. Great customer service.