Excellent service from order to delivery

Was struggling with making any progress with car supplier as well as resolving sale of current car. Spoke with Zdenek who introduced me to Lucy and all problems resolved, thanks again!

This was my first experience of Partridge BMW and I have to say I was very impressed. After having been given the runaround by a leasing company, I was delighted when Zdenek was able to answer all my questions in a prompt and courteous fashion. I was then handed over to Lucy who arranged delivery of my new car within an hour of our first email. Couldn’t fault either of them.

I was having issues with a third party lease company who were using Partridge BMW to supply a vehicle, I manged to speak with Zdenek who was like a breath of fresh air, he approached the problem like a true professional. Within a few emails my problems were solved.

Great communication from Zdenek Kalok regarding my new car order. Good to see such a great level of Customer Service continuing from BMW dealers like Partridge BMW.

No challenge or question was too big for Zdenek or Izabela. During my times of frustration with my leasing company, they provided calm, accurate and timely information to keep me updated of things that were happening from their side. They remained professional and courteous at all times with their unique style. They responded quickly and made me think I was the only customer they had. Thank you to them in particular and the whole Partridge team.

Have had a great experience with Partridge BMW recently. Zdenek has been fantastic, firstly with answering queries and providing advice ahead of ordering and since keeping me up to date and informed on order progress. Would recommend Partridge to anyone looking for their dream BMW !

The aftersales customer service has been just brilliant from the whole team at Partridge. Alice, the BMW genius, has been great at helping me through all the technology and made it all simple to operate and put up with all my questions professionally. I think this service BMW offer is priceless and your understanding of both the tech and how to deal with ‘people’ is impeccable.

I had been looking for an X5 for over a year and managed to find one second hand. Unfortunately I didn’t manage to find it through Partridge of Hampshire but I wish I had done. Nick Oliver at Chandlers Ford was super helpful and reached out every couple of months to see how the search was going and to let me know if any stock they had in. Even once I found one in the North he helped me set up a service plan. Would highly recommend speaking to Nick.

Fantastic customer service by Zdenek Kalok with regards to sorting out delivery of my car. I would recommend !

Fantastic customer service - have been dealing with Zdenek who has kept me updated all the way through the order and delivery process. Can't speak highly enough of him!

My BMW 520 came to the garage moving without any problem just a sign of erro in the dash board came out with complete failure and as non functionning car. They took 400 pound for diagnosis and management? and gave me my car to through it in the rubbish. They promised to pay my money back which I think is the least to happen for the bad amangemnt but they didn't, as if the 400£ is a lot for them, can not believe it till now.

Recently I've had the pleasure of dealing with Partridge BMW for the order and delivery of my new car. Maryam Al Kalbani has been outstanding in assisting with every detail and has even alleviated the pain of selling my soon-to-be-replaced car by purchasing this from me. Maryam has kept me updated with regards to delivery and details of the new car ensuring a smooth process. Thanks Maryam, great customer service and looking forward to a great new car.

Nick Oliver made the whole process straightforward and stress free! Took us through the documentation thoroughly. Detailed explanation of all aspects of the new car. Overall he was very professional and friendly. No pressure. Would recommend the dealership to others.

Hi , super efficient and professional. Always a positive experience.

Fantastic customer service from Stephanie Morley! Kept me up to date when my car would arrive & connected the BMW App for me as well! 5 Stars!

I have a BMW i4 on order via Partridge BMW and I can say I've been very impressed with the service and timely updates I've received from Maryam Al Kalbani - thank you....highly recommend the dealership! 5*

Partridge BMW have been excellent in the process of ordering and delivering my car - Stephanie's communication has been excellent and the car is everything I thought it would be - thank you

I am buying a new car from Partridge BMW and would like to say that I have been recently dealing with Zdenek. I have been kept up- to-date with progress and at any of my email questions Zdenek has come back to me very quickly with an answer or solution. Proper professionalism on behalf of him and Partridge BMW. Thank you.

Partridge BMW went absolutely above and beyond to help me with my wee Mini & deliver it to Glasgow!!! The pre sales car & aftercare have been amazing… Stephanie Morley & Dawn Bussell have been amazing looking amazing me, both so professional and so kind!! Sincerely I cannot ever thank you ladies and Partridge BMW enough and looking after me!!!! Theee best aftercare I have ever experienced!!