The website is great, easy to use and navigate. Easy to register and order, I paid using Paypal. I ordered an impact wrench and the price was 20% cheaper than Machinemart. It arrived in a few days, was well packaged. Most importantly it buzzed off a 32mm wheel bearing nut that would have probably needed a scaffolding pole and a lot of grumpiness. Highly recommended and I will use again.

What more can I say. Definitely 5* plus! Ease of ordering was excellent, impressed by the range of payment options available, including Paypal. I bought the Black and Decker Powerfile together with two packs of spare sanding belts. Including delivery it still worked out far cheaper than going to a well known DIY chain. Delivery was super quick too. Will be using them again!

Ordered some Nails for a nail gun after being directed to this site from a friend. The website was very straight forward to use right through too payment options. Items ordered were the cheapest by a long way and with the quick delivery and the email updates received, I'll be using the site for tools and fixings a lot more in the future. Just also found that they have an App for the iPhone so can order things whilst at jobs rather than waiting to get home to do it. All in all very good service and value for money.

I needed a specific item that is not sold in the USA. Luckily Tool Net had it and they were able to ship internationally to me. They gave me excellent one on one service when trying to setup payment and shipping info. I know it can be a hassle for many companies to do business internationally both with payment and shipping, but they gladly took my order and proved they were able to handle it. The staff was friendly and always willing to help. I will definitely be back if I need for more product(s)...

I found Tools-Net when looking for various access tower products online. Beat every price elsewhere on every product, much to my surprise. Took my order as a new customer without any hassles and despatched very quickly. Good use of email system kept me aware for where my order was and prior to placing my order phone was answered promptly when I called with a brief product query. Delighted with service all round. Order came ahead of schedule and with a very reasonable delivery fee. Many thanks - much appreciated.

I bought a scrollsaw from Tool Net a couple of weeks ago. It was delivered very quickly, in a couple of days. After opening, I discovered that a part was missing from the scrollsaw. Sent a quick email to Tool Net, they contacted the manufacturer who sent the missing part immediately. Their communcation, service and handling of the situation was excellent. Great Company!!

I bought a few items from tool net. They had a great choice, well priced and easy to navigate site. Once i had purchased i realised i had forgot something, so rang them up, the bloke on the phone was helpful, added the extra items and processed the payment over the phone. My items arrived promptly and well packaged. Excellent stuff.

Great selection of quality tools. Some of the best prices I've seen on the internet. When delivery query arose, it was dealt with very efficiently over the phone.

Tel to confirm they could next day delivery the order - advised yes for 2 of 3 items. Advised best way to order was via the internet - did so a few minutes later. Waited the next day and checked progress of order online - when noted it hadn't shipped I telephoned - advised that there are cut off times for each item, and all payments take a hour to clear and so order was too late. Explained that I had telephoned and specifically asked if they could deliver and the sales person had checked stock and advised "yes" - they agreed it was wrong and that they had wasted my time (I had cancelled another appt to be here for delivery) and apologised - wow. They lie and waste my time but think an apology makes up for it. When I asked to speak to a Director I was told they have a policy where directors don't speak to customers !! Great - we pay for their business and salaries and they don't even wish to speak to customers. Absolutely appalling service and customer service - would rather pay more and get the item when I want and have better service. I asked how I could get a negative comment on their website customer comments - advised they wouldn't do that - only positive ones are put on website. Misleading your customers !! Had to give at least 1 star - they deserve none !

Many thanks for the staff at tool net, excellent service, I will use you again

I have placed repeat orders several times with Tool-Net.co.uk, the mirror adhesive I buy from them is less than half the price than if I had to buy it locally. Great value and arrived very quickly, very impressed! Carol Moncrieff

DELIVERED ON TIME.VERY HELPFUL COURIER. GREAT VALUE. WILL USE THIS COMPANY AGAIN AND SPREAD THE WORD.

The website was easy to use. The product is of top quality and the best in its range at the best price online. Fast delivery. Trouble free purchase would definately use toolnet again and recommend to friends and family. Five star

Chai.. I am from Lithuania. Ordering some stuff from those guys.. the total amount of all my orders already more then 10 000 euros or so.. and it was delivered on time ( almost..- but i am not from uk - I am from lithania, so its always some more time to deliver naturally).. anyway - since i have small company in Lithuania - they send me all the goods ex VAT.. its pritty good, i would say.. also - they getting me all electrical tools - 240 volts... and the prices are much much cheaper then in Lithuania.. event the sending cost is between the 60 pounds (and more some times if i am sending lots of nails for my gas pistol).. but its still half price :).. recomend Nerijus from RIVENDELLIS

Well I ordered a few bits last saturday in hope of having them by the following weekend. It took until wednesday for a representative to get back to me regarding one of the items being out of stock, and that if I was willing to go for the alternative option I could have it within 48hours which was absolutely fine by me as that would be friday. So after emailing back the same day, friday came around with no mention from the representative and no change of status in my orders on their site. I decided to give them a call on friday to discover my email was sadly ignored as it was in their spam folder, so no order a week on. They were perfectly nice on the phone, and I was dealt with in a professional manner, but my experience wasn't the best or speediest. I'm not writing them off as a company, but if I can get what I'm after down Screwfix or one of my other favoured online retailers then I will. Only a decent price will bring me back, and only if I'm in no hurry to receive it. Right off to Screwfix I go to get the item I was after!

I have used Tool.Net for some time now as they are consistently reliable. Recently purchased a Dewalt Palm Sander and a Dewalt Angle Grinder, separate orders. Both at highly competitive prices and both despatched and delivered without delay. They only stock quality products and their website is very clear and user friendly. Excellent customer service in the event of queries. Highly recommended, Dave

After spending some time pondering over where to buy a mig welder that suited my needs and not having much luck locally for the model I wanted I turned to tool-net as the price was very competitive and postage was reasonable to N. Ireland. The staff I dealt with over the phone and via e-mail were very helpful and professional with handling my order. The Clarke mig151EN was dispatched on a Thursday afternoon and arrived via parcel force at my door the following morning at 10.20am. My order was well packaged and no marks or signs of rough handling during it's delivery from tool-net to myself so I feel parcel force also deserve a mention for a very good service also. Thank you for a smooth transaction and outstanding experience. Mr Robert Andrews

Wow! a very quick service - less than 24hrs from order to door. A no hassle ordering service, great stock list. Best price I could find for Powerpod.

I was looking for a toolbag/cse for the many tools I use to access gadgets mainly pc's which would also carry a laptop. By chance discovered this company, saw the item I wanted, the Ceka T1630, at a price which was cheaper than EBay, ordered and paid for the bag very quickly and very smoothly. Delivery was the next day. I am a staunch believer in customer service and refuse to use a company again if I feel that the service has been poor. I have no problems in recommending this company and only wish that others would take the time and offer a similar service. It can only be good for business surely.

Ordered Rawlplug Resin Anchor capsules and bolts with a 13 mm drill bit as per the Rawlpug instructions. Waited nearly 2 weeks for delivery as drill bit not in stock. Took two phone calls and email to chase up. Finally dispatched order but have been sent Fisher products not Rawlplug and these require 14mm drill bit. Will buy a bit locally and accept the financial loss as would not be happy to deal with this company again.