Very helpful clerk Sarah , nothing too much trouble!

I joined you for both my classics, after being with footman james for 25yrs, oh how i wish i hadnt, ive had nothing but false promises, i wont be renewing with you again, on top of that it took 6 weeks to get my agreed valuation, and after numerous phone calls to you asking why, i was told the value had gone down by 5000 pounds, on finally receiving it, it had gone down 15000 pounds, waited 45mins on phone to customer services where no one picked up, so i rung off, utter crap company wished id never changed to you

Nice people.

this is my second year with Lancaster insurance thanks ...

Very efficient and concise. A polite and supportive approach.Competitively priced too.

Professional and attention to detail

Quick and easy phone application process, I felt they asked the right questions and came up with a fair premium. I was, however, a little surprised at the magnitude of the agent’s management fee which I guess they are obliged to reveal at the end of the process. I’m not complaining as the final price was ok for me, but it implied that I could have gone elsewhere and found a lower fee. I didn’t want to do a bunch of shopping around just to save fifty quid, and maybe all agents charge that sort of fee anyway, but it would have helped if the size (or at least the percentage) of the fee was disclosed up front before I had pretty much committed to buy. I felt that going with Lancaster was the right thing to do as I had a motorbike policy with them 40 years ago, and a little nostalgia and loyalty somewhat overcame me :-)

Friendly staff and very helpful, and a good price.

Helpful young lady

Very helpful and reasonably priced but renewal over the phone takes a long time.

Always great service. I wouldn't think of going elsewhere.

A absolute terrific insurance broker very easy to use paperwork done all correctly and quickly and a superb price many thanks for all your help will definitely use again

I have two classics insured with Lancaster. Best prices quoted on both and easy to deal with.

Staff very helpful and we our very satisfied with our quote

Good specialist who got through the whole process quickly.

They are probably the best insurance I’ve felt with.

Quick efficient professional

Very knowledgable and friendly insurance advisors. Help as much as they can. Been with Lancaster insurance since 2021. Hopefully stay with them unless price increases substantially.

Called me to remind me, and called back when they said they would.

Nice guy sorted me out reasonable insurance quote. Would highly recommend.