Phone order was very smooth and easy! saleslady was very knowledgeable and right on exactly! thank yall once again

10 days ago I got a email telling me the product was made ready for shipment. I still have not received it. They should’ve told me there was going to be a delay in shipment but they never dead

I got the material but I haven’t used it yet

Great service - screws were exactly that I needed but will work. Thanks.

Received parts, installed, no problems.

Very good service . Answer all my questions and very pleasant on the phone.

Parts took a while to come other then that it was a good experience, would order again

This is taking to long process and ship my order

Ordered item Dec 16, I called and got answering machine on Jan 2. I left message and have received no response. You cannot track an order online. 21 days out and have not received, not acceptable

They are the worst....took my money but never sent item

This RV Door Lock is a great buy for the price with free shipping! I installed the lock without the instructions and it is working great! I also like the Key, no two locks are the same.

I only received part of my order, even thought the packing list noted a complete shipment. I've sent an email asking for clarification. So far -- crickets....

Ordered a product took 10 days ship. Website Says my package was shipped but no tracking information???

RV Parts keeps pressing for a rating. It's been 10 days, 3 requests for a review and item HAS NOT BEEN RECEIVED. Called, left message, no reply. Received a shipping # but it only says the label was printed, no updates available. So, would I recommend, NO. If the company doesn't answer I will call the credit card company and refuse the charge since the item has never been delivered!

Your company in going to do very well if it keeps people like Trina involved with customers. She's the Best?

I placed my order over the phone with Trina, who was helpful and nice! I then read some reviews and was surprised to see some bad ones? I received my parts three days later, Excellent!

sent wrong part waiting for replacement part to arrive

They do not respond to emails or messages sent requesting an update. When I call I always get a busy signal. The order was placed on 12/11/19 and still hasn't shipped. Their own site states 3-5 business days less otherwise stated. This was not otherwise stated.

The part game in good time and good condition BUT the sn tag which shows btu output and the model number and serial number was intentionally taken off and it works but does not put out the heat my old one did I am starting to feel a bait and switch happened and I got a lower btu model this could not heat my RV if my life depended on it , as I write this it is 10F and I have to use the truck heater and a heat buddy because the heater I bought blows luke warm air, I am very unhappy Tom

So far so good! My order has shipped!