Great experience at John Banks. A nice smooth car purchase.

Absolutely brilliant service. Adrian is a star !!

A satisfactory purchase, and very helpful .

Great to deal with and everything went as they said. cant ask for more.

Everything went well could not be more helpful

Great service and kept me updated throughout the purchase of the bike, very professional and when I went to pick up the bike they walked through the bike with me, highly recommend

I would like to express my complete satisfaction recently when considering to upgrade my car. I made a decision to purchase a newer similar vehicle after excellent customer care service.

John banks Hyundai in Cambridge part exchanged my Mercedes for a Tucson. Mercedes we’re not paid the settlement for over a month and continued chasing me for payment after I’d been in the Hyundai for 5 weeks. No one came back to me when I complained about this. Beware part exchanging with this group.

Very friendly and helpful staff

Richard at Bury St Edmunds was extremely helpful with sorting out all the paperwork for the part exchange & purchase of my suzuki ignis. Would certainly buy from them again.

JOHN banks has always had a good reputation, partly due to the fantastic Honda products they sell and also from my own personal experience a great customer care. If you want a reliable brand and dealership then this is up there with the best. Previously I purchased a new Honda car from them in 1999 and found their after sales service care to be exceptional. I recently purchased a Honda moped from them and so far all good, sadly though in this instance I won’t be able to take advantage of their after sale service due to the distance as it’s not practical to take the moped to them. That said I will still use a local Honda dealership that again has a great reputation. Yes you pay more for the Honda brand but you do get what you pay for quality, reliability and longevity.

Very friendly, helpful and port staff, As well as new car with their help I ordered a motorbility scooter,and they put me in contact with great person, who advised and fitted a scooter lift to car,also they went above and beyond to help with delivery of scooter.thank you to Steve and all the staff.

A pleasure to buy a great car from this dealership . Hassle free from start to finish , so professional . Thank you

Friendly helpful staff, not pushy in any way. They were short staffed on the day we visited but arranged for us to test drive the CRV within 20 minutes. We instantly loved the car and bought it. We have since had 2 courtesy calls to check everything is OK with the car and that we are happy. Very happy with every aspect of our experience and would unreservedly recommend.

This is our second Honda from John Banks in Cambridge and we are extremely,Ely pleased with our new car. We were surprised that despite all other issues car manufacturers are having delivering their new vehicles we received our car over 6 weeks earlier than expected which was a lovely surprise. We would definitely stick with Honda as we love the car

A great company to deal with , James made the whole process in buying my bike really easy , got my bike delivered and my trade in taken away even though I live over 400 miles away in Scotland , there driver also couldn’t have been more helpful . There was one small problem on the bike but it was sorted with no problem at all . A first class company to deal with . Bob Lennox.

In the past, we have dealt with large Hyundai main dealers. We were left isolated with our last Hyundai due to local dealer cancelling their franchise. We decided to try a smaller dealer who had recently opened in Cambs - the experience far outclassed the main dealer; service was exceptional, customer experience was second to none, and they went above and beyond to make sure we were happy with our new purchase. Well done - a lot to be said about going with a smaller dealer!!

Tim Ayden was extremely helpful, giving me as much time as I needed while I bought my Honda CB500X. Very friendly.

Tyre pressure warning light appeared on dash. Only thought it was the hot weather however when I dropped into JB and asked for help they found I had picked up a nail in my tyre. They quickly dealt with my problem and had me back safely on the road. Great people.

A very helpful sales person answered and sorted the sale and the various questions etc.