
anon
United Kingdom | 04 August 2021From first enquiry contact to receipt of the car was a stress free experience. I received prompt responses to any questions and picked up the car approximately 4 weeks later. Very impressed and I had returned to the dealership because of a great experience last time. Think that says a great deal.

Mr Philip
United Kingdom | 04 August 2021The dealings I have had with John Banks in purchasing an ex-demonstrator car and their subsequent lack of response to deal with my complaints has ensured that I will never deal with them again. No member of management had the courtesy to contact me in response to my complaint, this has only reinforced my impression of an uncaring unprofessional organisation.

Richard
United Kingdom | 04 August 2021All good as usual, second bike from this dealer, very happy with service and supply and very happy with the bike.

Mr Alan
United Kingdom | 04 August 2021Rhys Measor was very good and helpful. I was doing an unusual deal as I had bought a very good Hybrid CRV from JB, but unfortunately Hybrids won’t tow a caravan - I therefore had to exchange it for an identical (but cheaper list price) petrol engine version. I think I paid a lot of money to do this, maybe more than I should have - I understand that JB has to make a good profit, but I probably should have negotiated harder. I did have problems with the satnav being out of date, and a missing handbook, but Rhys did his best to sort these issues out, although I still don’t seem to have the exact correct handbook. Have bought a few new cars from JB and will happily do so again, they are nice people to deal with, which is important!

Simon Sadler
United States | 04 August 2021Great service fantastic car 🚗

Mr Hayden
United Kingdom | 04 August 2021Great service , great family run business , no pressure, very easy to deal with .

John G.
United Kingdom | 04 August 2021From start to finish is the process for obtaining our mobility was efficient and made simple by John Banks. Would highly recommend

Mathew Rawlings
United Kingdom | 04 August 2021I wanted to downsize car in light of Covid and working from home. I had my eye on a new Suzuki that also fitted the Hybrid range that needed to be part of taking on a new car. I was initially unsure if I would be able to trade my car from Honda John Banks to Suzuki John Banks after 3 out of 4 years on PCP agreement. The initial conversation was that this was possible and the person sorted this out quickly and sales rep contacted me then to okay it. The whole process was really quick and within a week I had a new car. Felt that the whole process was easy and I felt comfortable during the whole exchange. The sales guy was really friendly and helpful throughout. Only slight issue was with picking the car up and slight problem with calibration. I had to come back the next day to get this resolved. As it had all happened really quickly anyway i really didn't mind. This is the third car with John Banks Bury and happy to continue to use them.

Mr Trindade
United Kingdom | 04 August 2021My fiancé and I were very well received by the staff and helped us with all doubts and always with the greatest possible protection.

Justine
United Kingdom | 04 August 2021Very well organised and professional. Love my new car. Would definitely recommend.

Mr Philip
United Kingdom | 04 August 2021Very helpful straightforward purchase

Juana
United States | 04 August 2021Excellent customer service throughout. From start to finish the transaction went without a hitch. I will recommend to all. Many thanks.

Dean Andrews
United Kingdom | 04 August 2021Great service, great prices! Informed of progress every step of the purchase. Highly recommended.

Rod Kendall
United Kingdom | 04 August 2021Great service, friendly service, great customer care, what more do you want in life

Mr Keagan-Bull
United Kingdom | 04 August 2021Very good service, and I was able to pick the car up before the time I was given.

Mr Barnes
United Kingdom | 04 August 2021Great Service, swift stock car found and seamless delivery.

Mr Neag
United Kingdom | 04 August 2021It been the best service and faster , in simple words amazing !

Janey Mackay
United Kingdom | 04 August 2021Extremely helpful. Took great care and time in explaining what the controls buttons did in my suzuki swift.

tracey bennett
United Kingdom | 04 August 2021Purchased my last 2 cars from John banks very professional service totally reliable

Cristian Codita
United Kingdom | 03 August 2021Perfect. you couldn t expect more from a cardealer