John Banks Group

Kempson Way, IP32 7AR, Bury Saint Edmunds, GB
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4.50
Based on 807 Reviews

5

90.09%

4

2.73%

3

0.62%

2

1.24%

1

5.33%
About John Banks Group

John Banks Group: Driving Excellence for Over 50 Years For more than half a century, John Banks Group has stood as a trusted name in the automotive industry, delivering exceptional vehicles and unparalleled customer experiences. Whether you're a car enthusiast, a motorcycle devotee, or simply searching for the perfect vehicle to match your lifestyle, we have the expertise, inventory, and commitment to make your journey extraordinary. A Legacy of Automotive Excellence From our humble beginnings in 1974, John Banks Group has grown into a premier automotive destination, offering a diverse range of vehicles across ten renowned brands and fourteen locations. We proudly serve communities in Essex, Suffolk, and Cambridgeshire, with a mission to provide every customer with a vehicle that fits their unique needs and preferences. Our extensive inventory includes the latest models and high-quality pre-owned vehicles. Whether you're seeking innovative electric vehicles, powerful motorcycles, family-friendly SUVs, or reliable daily drivers, John Banks Group is your one-stop destination. Our People, Our Strength At the heart of our success is our exceptional team of over 180 dedicated professionals. They bring expertise, passion, and a customer-first approach to every interaction. Our staff is well-versed in the latest automotive trends, features, and technologies, ensuring you receive insightful guidance and support every step of the way. Guided by Core Values Our guiding principles—transparency, integrity, and personaliSed service—are the foundation of our business. These values are reflected in everything we do, from straightforward pricing to our commitment to building lasting relationships with our customers. At John Banks Group, you're more than a customer; you're part of our extended family. A Modern and Comprehensive Experience We combine tradition with innovation, offering cutting-edge facilities equipped with state-of-the-art workshops, master technicians, and seamless digital services. From purchasing and financing to servicing and aftersales care, we strive to make every part of your journey smooth and rewarding. Your Automotive Partner Across the Region Conveniently located in Ipswich, Colchester, Bury St Edmunds, and Cambridge, John Banks Group is here to meet your automotive needs. Whether you're exploring the rugged reliability of a Dacia, the advanced technology of a Honda, or the thrilling performance of a Suzuki, you can trust us to deliver excellence. Experience the Difference Today John Banks Group is more than a dealership—it’s a destination where your journey to finding the perfect vehicle is as enjoyable and satisfying as driving it. Discover why generations of customers trust John Banks Group to keep them on the road with confidence. John Banks Group: Driving excellence, building trust, and setting new standards in the automotive industry.

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Alvin Sum
United Kingdom | 27 July 2021

James Schollar kept things simple by giving us a fair price with good communication. Delivery was straight forward and on time, covid measures in place too. Would definitely purchase again from them should.

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Bert Patient
United Kingdom | 25 July 2021

Have now just purchased our second car from the Ipswich showroom and are over the moon with it Andy our sales man was brilliant in helping to choose the right car that we needed He gave us so much detail that it made us feel so pleased to be dealing with this company The dealing of all the paper work was spot on with no time wasting This is the second time Andy has helped in selling us a car we would always look to go back again Many thanks Bert & Marie

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Susan Johnson
United Kingdom | 09 July 2021

Recently purchased a new Dacia Stepway. Excellent service by salesman Manny from initial enquiry to final hand over of car. Knew there would be delay due to computer chip shortage but kept informed throughout the waiting period. Also love the car - having only driven Renault Clio for the last thirty years - was quite a leap for me to change but absolutely no regrets.

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Andrew Burt
United Kingdom | 06 July 2021

Tried to contact them about their advertised Renault Traffic vans £19825+vat. When I used the sales chat window rather than talking to a helpful sales person, keen to take my money, I was greeted with he most unhelpful virtual receptionist who was unable to answer any of my questions. Hours later I get a response from sales who know nothing about the advertised price which is plastered all over their website and quoted me a price almost £5000 more. When I try to contact the sales department through the web chat, guess what.... once again the unhelpful virtual reception team who didnt even know where the sales person worked when I contacted them through their own website. Awful and misleading service.

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Nicola
United Kingdom | 04 July 2021

I have just purchased a Dacia Sandero from John Banks Cambridge. I was very pleased with the service I received from the sales team, extremely helpful. I am very pleased with my Sandero too.

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Lando Brody
United Kingdom | 07 May 2021

amazing service from john banks sales team, in covid my car broke down and i was in need of a car quickly and had a small budget. They found me a car ASAP and sorted al the paperwork digitally and they delivered the car to me within two days and it was all sanitized and covid compliant, i was over the moon and very impressed and i now have a nice new shiny Renault Clio to go to work and back with. The team Mark Evans and Bradley Banks where great and they never forgot about anything and followed me up again after to make sure everything was all ok.

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Bev Courtnell
United Kingdom | 07 May 2021

Can’t rate the John Banks staff highly enough! We purchased a Renault Clio from them, extremely happy with the car but more with the care & professionalism of the treatment we received from the John Banks staff at Cambridge! Amazing showrooms & amazing people! Easy 5 stars! Thank you!

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