
Alvin Sum
United Kingdom | 27 July 2021James Schollar kept things simple by giving us a fair price with good communication. Delivery was straight forward and on time, covid measures in place too. Would definitely purchase again from them should.

Bert Patient
United Kingdom | 25 July 2021Have now just purchased our second car from the Ipswich showroom and are over the moon with it Andy our sales man was brilliant in helping to choose the right car that we needed He gave us so much detail that it made us feel so pleased to be dealing with this company The dealing of all the paper work was spot on with no time wasting This is the second time Andy has helped in selling us a car we would always look to go back again Many thanks Bert & Marie

Susan Johnson
United Kingdom | 09 July 2021Recently purchased a new Dacia Stepway. Excellent service by salesman Manny from initial enquiry to final hand over of car. Knew there would be delay due to computer chip shortage but kept informed throughout the waiting period. Also love the car - having only driven Renault Clio for the last thirty years - was quite a leap for me to change but absolutely no regrets.

Andrew Burt
United Kingdom | 06 July 2021Tried to contact them about their advertised Renault Traffic vans £19825+vat. When I used the sales chat window rather than talking to a helpful sales person, keen to take my money, I was greeted with he most unhelpful virtual receptionist who was unable to answer any of my questions. Hours later I get a response from sales who know nothing about the advertised price which is plastered all over their website and quoted me a price almost £5000 more. When I try to contact the sales department through the web chat, guess what.... once again the unhelpful virtual reception team who didnt even know where the sales person worked when I contacted them through their own website. Awful and misleading service.

Nicola
United Kingdom | 04 July 2021I have just purchased a Dacia Sandero from John Banks Cambridge. I was very pleased with the service I received from the sales team, extremely helpful. I am very pleased with my Sandero too.

Lando Brody
United Kingdom | 07 May 2021amazing service from john banks sales team, in covid my car broke down and i was in need of a car quickly and had a small budget. They found me a car ASAP and sorted al the paperwork digitally and they delivered the car to me within two days and it was all sanitized and covid compliant, i was over the moon and very impressed and i now have a nice new shiny Renault Clio to go to work and back with. The team Mark Evans and Bradley Banks where great and they never forgot about anything and followed me up again after to make sure everything was all ok.

Bev Courtnell
United Kingdom | 07 May 2021Can’t rate the John Banks staff highly enough! We purchased a Renault Clio from them, extremely happy with the car but more with the care & professionalism of the treatment we received from the John Banks staff at Cambridge! Amazing showrooms & amazing people! Easy 5 stars! Thank you!