Easy to find what i needed.

Very fast professional service. Thank you

I was a little concerned because the item I ordered had not been despatched in time, or arrived on the day expected, and when I contacted support I was told that the model I wanted was not in stock - but then it arrived the next day, so all good in the end thank you. I appreciate that support did help and I'm very pleased with the purchase, so thank you.

Great service- thank you!

Easy to use, quick and professional service

Great service. Couldn't fault it.

Very good website and equally simple ordering process. Also, click and collect saves shipping charges !

Efficient and smooth process from ordering to delivery.

You had Expressive E touche I in stock when all other suppliers were waiting for new stock to arrive which could take 3 weeks or more.

Great customer service from this company. Had to contact them regarding the delivery process and Simon was very helpful and quick to respond to my message.

Very quick , got exactly what I was wanting !;

Ordered a guitar - it arrived in good time and in perfect condition. When I had a query over the specific model I ordered, Jacob was really helpful and answered my query really quickly. Excellent service, would go to PMT first for future music needs.

Fast delivery. First calls product, nice colour.

Went to site looking for the guitar I 👍 ticked box's it to basket no problems 😊 job done

Delivery arrived as expected. Goods were well protected - and in perfect working order. Item was a Rode PodMic - which looks great and performs just as well. So, why no 5 stars then? The Royal Mail 48 hour delivery charge, which is sprung on you at the last minute, was way too high especially for such a small package. NOT GOOD GUYS!

All good. Ready for collection straightaway. Friendly staff.

Delivery still hasn't shown up. I paid for Sunday delivery which showed up the Friday before, when I was at work! Yesterday (Sunday) no one showed up at all. What's going on?

Sorted out what I wanted take about five minutes going to get it tomorrow the guy was okay. What more can I say? 10 stars instead of five? All the best Barry Davies

Very Easy to apply for finance

The speaker sent out was faulty and sounded muffled. Customer service have made this very difficult to fix, even months on they don't reply to customer service emails, and are refusing an exchange or refund. Real shame as I have a business which would spend thousands with them over time but they are unwilling to help me with something they sent out already faulty. EDIT: I got in touch with support when I first purchased this, they asked me to check some things and get back to them. I rang again and explained it was still not working. They said to go away and record a video of it not working. I had to wait a bit to have a musician come in with gear to video it as proof. They said it was too late for a return now. Very annoying and very poor.