Havebike - Collect & Return

Arch 245-248 John Ruskin Street, SE5 0NS, London, GB
image
4.50
Based on 778 Reviews

5

71.21%

4

9.13%

3

4.37%

2

4.88%

1

10.41%
About Havebike - Collect & Return

At havebike we believe that riding a bike is the purest pleasure a person can achieve... but not if mechanical niggles & creaks, rubbing brakes or skipping gears interrupt your flow! We’re passionate about helping everyone make the most of their riding experience by ensuring they’re equipped with bikes that perform whether your the commuting to work, hitting the local trails, tackling Mont Ventoux, or just riding for pleasure. Havebike… will ride

Contact Info

You need to Login first to submit your review.

image
david widmer
United States | 25 October 2021

Very professional Kept me updated all the time Renan was very helpful and delivered between the time slot

image
Rashed
United Kingdom | 24 October 2021

great service, the pick up and delivery was great value

image
Antonio
United Kingdom | 23 October 2021

Very fast and professional service, lovely delivery driver, Renan. Thanks

image
Marc K.
United Kingdom | 22 October 2021

Very efficient turnaround - great communication, transparent and fair on additional cost.

image
Anna Harte
United Kingdom | 22 October 2021

Great service overall! My bike hadn’t been properly checked in well over a year, and even though it needed a fair few repairs/parts they had all the bits in stock and it was still returned to me within the 48 hour time frame. Really love the delivery service, Barbara rang an hour before delivery and arrived to the minute! Will definitely recommend to my friends.

image
Mr Lance
United Kingdom | 21 October 2021

very good service. will use havebike again this is the third time i have used havebike.

image
JL
United Kingdom | 21 October 2021

Very professional service. Thanos and Renan kept us informed all the time about the picking up and returning time, super friendly and accommodating. We were contacted about the parts and services needed to repair our bikes. We will definitely use them again.

image
Josh Brett
United Kingdom | 21 October 2021

Already submitted a review but will do another not impressed I’m afraid. Rear axle wasn’t tightened after deluxe service which stopped my ride at weekend. Also front headset was wobbly too. Had to go to local bike shop to fix. Not happy

image
AM
United Kingdom | 20 October 2021

Excellent service - booked online for pickup on next working day. Had phone call/emails regarding extra additional parts that they advised, so I could approve this before they went ahead. Bike returned to me in 2 days as planned with a phonecall when they were an hour away. Thankyou Thanos! The only tiny thing for improvement - potentially explain why certain parts are needed via email, for people who aren't bike literate. I'm sure this would have been explained if I had called though

image
Silvana
United Kingdom | 20 October 2021

Barbara collect the bike and Renan and Shane delivered it. All of them were extremely helpful. Very well organised.

image
IC
United Kingdom | 19 October 2021

Renan brought my bike back today and he was really helpful with bridging the heavy bike in. He was on time, pleasant, and handed me the paperwork without taking much of my time. He also explained about the 3 month warranty. Overall a very pleasant experience with both Renan and Theo who brought back and picked up my bike. They are both very professional and friendly.

image
Anu
United Kingdom | 19 October 2021

I love havebike! It was my second time getting my eBrompton serviced by them. As last time, it was excellent service throughout. I love it that they pick up and return the bike. Thanos is such a star. It's so handy to get a window for the pick up and delivery, and updates an hour before and upon arrival. Turns out my bike needed more work than the usual service, but I was kept up-to-date at all times and got a list full list of safety critical and advisory repairs to approve. Now it looks and works like new again and have the confidence to commute safely. Thank you and see you in six months!

image
Neel Shah
United Kingdom | 18 October 2021

I have nothing but praise for this outstanding company. They did a fantastic job on my bike. It was collected and delivered in the given timeframe and there was plenty of communication in between. Christopher collected the bike and Barbara returned it. Both very professional, courteous and helpful. The whole experience has been wonderful and painless. Highly recommend using them if you want peace-of-mind!

image
Max Wilkinson
United Kingdom | 18 October 2021

SO they picked up my mountain bike for a full all singing all dancing service. they broke the back wheel and offered to replace at their cost. The thing that irritated me slightly was there was no feedback around the delivery date and it was 3 weeks late being returned.

image
William
United Kingdom | 18 October 2021

This is the 2nd time of using HaveBike to service my Electric cycle. And once again they a great job and a quick turnaround from collecting to return. The staff who collect and return are very very polite, I’ve had Barbara who collected the bike is very friendly and helpful, and Renan who returned my bike, and again a very polite and friendly, 👍👏. I will be using this company again as prices are reasonable and with the option of collecting and returning the bike.

image
Anthony Harris
United Kingdom | 18 October 2021

Havebike were great to deal with. Very helpful and most importantly, my bike has come back in better than new condition. Thanks

image
Leonard
United Kingdom | 18 October 2021

Chris came to collect my bikes - great communication, on time, really helpful. I got an email when they arrived at the workshop and when they had been checked over. The repairs were pretty much what I had expected so that was reassuring! Barbara dropped the bikes back two days later - called ahead and let me know when she was outside. They look great! Thanks - really pleased with this service. It's a bit more expensive than taking them to a local workshop but well worth it in my opinion!

image
Jess
United Kingdom | 17 October 2021

Incredible service. Simple, easy, efficient. Friendly staff. Very reasonable price.

image
DARRAGH CLANCY
United Kingdom | 17 October 2021

The service was excellent the whole way through. Incredibly easy to book and set up a pick up. Barbara picked up and dropped off my bike and kept me updated on when it was coming. My bike ended up needing quite a bit of work and repairs, but the technician team updated me the whole way through and gave me a full list of safety critical and advisory repairs. It came back looking like a new bike!

image
Anna
United Kingdom | 17 October 2021

Had such a great experience with easy communication and a thorough service. Easy pick up and drop off. Thanks so much, Ranan!

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow