Britelite Windows

Britelite House, Bircholt Road, Maidstone, Kent, ME15 9XY, GB
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4.50
Based on 765 Reviews

5

68.76%

4

12.81%

3

4.44%

2

4.31%

1

9.67%
About Britelite Windows

For over 50 years it has been Britelite’s policy to be open and honest with every customer. That is why we offer our lowest price ‘first time – every time’ with no hidden extras, and why our price always includes VAT and fitting. We have installed literally hundreds of thousands of windows throughout the South East and we believe our Triple ‘A’ rated service is simply the finest available. The quality of our installations is consistently excellent; every single one of our fitters has the BSI Kitemark for the installation of windows and doors. We are proud to call them fine ambassadors for the company, who will treat you and your home with total respect. Whilst everyone at our company tries their level best to satisfy customers, we are only human and on rare occasions things go wrong. Rest assured, though, that if this happens we put it right as quickly as possible. If you are unhappy with any aspect of the installation carried out by Britelite, we will arrange a visit by a senior manager within 48 hours of your complaint being received.

Contact Info

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Trev
United Kingdom | 22 February 2025

Excellent service , doors fitted by experts , great customer service

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Mr David
United Kingdom | 21 February 2025

I have used this firm for over 25 years and have always found them helpful , with no pressure to buy unlike some firms I have heard of . From the initial first visit by Tony from sales to the no hassle installation by two very competent installation fitters Tim and Tom . They were friendly , clean tidy and considerate . I would always recommend this firm as workmanship of this standard is hard to find .

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Zoe
United Kingdom | 19 February 2025

Had all new sash windows and doors. A minor problem was that the 2 bay windows had been made too small so they were fitted a few weeks later but not a huge problem. Lambi was very professional and down to earth, the windows and doors look amazing very impressed with his work. If lambi is fitting your windows your in safe hands but just make sure you have really strong coffee, he didn't drink alot but what he did drink he liked like rocket fuel lol.

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Suj
United Kingdom | 18 February 2025

I have used Britelite for a number of years now. I’ve had four doors and 3 windows installed by them so far, I cannot recommend them enough. They are so good and quick from first initial contact

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DEBRA GOODWIN
United Kingdom | 17 February 2025

Great service from the start as urgent to get ball rolling to get a new door ordered so could get a stair lift fitted for my mum. Unless the order was in they wouldn't fit it - health and safety!!!!

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customer
United Kingdom | 13 February 2025

Overall a good experience (as previously), and we like the product. Sales and Survey process was also well managed. There were just some challenges in communication, arranging dates and ensuring the best contact number was used. E.g. on the friday when the scaffolding was due to be erected, I called a couple of times to check this was still happening, and was told that it was. But the scaffolders had already rescheduled to the following Monday (which I was not told about). No major problem, but tighter internal and external communication would have made the process better.

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Sam Fagence
United Kingdom | 13 February 2025

They fitted my new flat roof within the 2 week period (due to some bad weather). Adam and Paul did a great job and worked professionally at all times. From Linda

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Adam Jones
United Kingdom | 11 February 2025

Good service and great price came back to sort all the niggles out with no hassle

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Andy
United Kingdom | 11 February 2025

I would like to praise everyone that worked on the conservatory project. From the project management to every builder, plasterer, electrician, customer services , everyone acted professionally and on time. Even when certain parts were missing, it was couriered in on a Saturday. When the scaffolding needed to be raised higher, the scaffolder came in on a Saturday too to make it higher so the guys can carry on working without losing time on Monday. This is how every building project should be run and I think everyone should be really proud.

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Simon Leigh
United Kingdom | 10 February 2025

Quick efficient fitting by someone who cared about completing it well. Good conversation too.

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Sandeep Sood
United Kingdom | 10 February 2025

I am extremely happy with the service I received from Britelite Windows. From start to finish they were wonderful. The price for a new PVC front door was the best quote and they certainly didn’t compromise this with the quality and workmanship. Overall 10 out of 10 and I would honestly say to anyone, I am an extremely happy customer. Thank you Britelite Windows.

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Valued Customer
United Kingdom | 07 February 2025

Geoff and Liam from Britelite fitted a lovely set of aluminium doors and windows for me today. I was incredibly impressed with both guys professionalism, skill, and attention to detail. With any luck I'll get them back for the next set.

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linda Russo
United Kingdom | 05 February 2025

Installers were very good. Very organised, very tidy, very polite. Left each room very tidy no mess. Unfortunately 2 windows arrived cracked which left me concerned as I thought they were toughened glass. I have since found out that the doors are toughened glass and have a kite mark but, none of the windows are not toughened glass or have a kite mark.

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customer
United Kingdom | 05 February 2025

Britelite window installation engineers were on time, professional and did a good job to high quality. They answered questions clearly to help me understand what they were doing, they worked around people in the house and left the place tidy as they found it. I would recommend Britelite Windows to family, friends and anyone looking to improve their home

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Dave Griffith
United Kingdom | 04 February 2025

Excellent from first visit to completion, windows are exceptional quality and house is so much warmer. Would highly recommend Britelight. Price was also better than the large mainstream window companies

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Ms Litchfield
United Kingdom | 03 February 2025

Great service, have used Britelite several times and am always impressed from initial order through to completion.

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Mr Baker
United Kingdom | 03 February 2025

The installation went without a hitch the team were vey tidy inside and outside the house. The finished product looks fantastic I was pleased with all aspects of the service, and will definitely use them again

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Simon L.
United Kingdom | 01 February 2025

our fitter was very pleasant, quick and efficient. We are very pleased with his work and are delighted with our new doors

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Massimo Golfetto
United Kingdom | 28 January 2025

It first started with Steve, who came in and explained us all the bits and bobs of changing windows. Clear and effective. Than I've been told they would have come in and take two days to do the all job, so that we would not be affected by the British weather too much. Well, on the day, Geoff and Liam managed to change 6 big windows in under 4 hours!! Leaving no mess behind and making sure everything was clear on my side. 6 starts for them!

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Angela Taylor
United Kingdom | 27 January 2025

Excellent Windows! Skeptical at first as quote was over 1k cheaper than competitor but couldn't be happier. Experience from start to finish was excellent. Relaxed, no pressure selling and sensible prices. Installers were polite, friendly and tidy. Windows and surround look lovely, very professionally done, 100% improvement on old ones plus no condensation! Very pleased, will definitely use again!

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