Fantastic customer service

Great customer service from Vince very Quick response and very helpful

Friendly, helpful service Good products at competitive prices Fast delivery

Great customer service receive on the phone today from Nadia ! I ordered two toys not long ago and one of them stopped working , Nadia was able to resolve this issue quickly and has ordered me a replacement straight away . Thank you

Order arrived damaged from the courier. Contacted ELC. Excellent customer service! All issues sorted.

Very quick response to my query and extremely pleased with the outcome. Item replaced overnight so we now have a happy toddler. Thank you very much 😊

Excellent customer service and goods promptly received. Thank you

Your prompt and timely response to my message early this morning on the weekend made my experience great. The company is doing well regarding social networks that help with communication purposes. Keep it up. Many thanks

I recently received a second hand doll’s house for my granddaughter, from a friend. It was flat packed but no instructions for re-assembling. I called ELC helpline and within minutes, Nadia had sent me a pdf with the assembly instructions. Thank you very much for your efficiency! Donna

Brilliant customer service. A gift of my baby broke and I didn’t have a gift receipt. It was her favourite gift and the ELC quickly offered and sent out a replacement. The email exchange was so quick - very impressed.

Ordered a building toy for my grandson but Unfortunalty some of the parts were missing, contacted elc and had a excellent response, quick and kept me up to date with my purchase, thanks

I requested a return for a toy I purchased online as my granddaughter received 2. The response was informative and prompt. I took the toy to a local The Entertainer store where staff were really helpful and friendly. The whole process was straightforward. Thank you

Bought a game and there was a piece missing. Emailed ELC with pictures and receipt. Had a new game sent to me a few days later. Very satisfied.

Unfortunately my item got lost in the delivery process, but I contacted Customer Services who were very friendly & efficient and they arranged a replacement with priority delivery

Amazing service. Sent pictures of broken hinge on post box toy and response was beyond expectation - a new post box arrived in the post with their complements. Really grateful.

Ordered a item online, charged but no confirmation email, product still in my online basket. No product arrived. Contacted the early learning center the matter was rectified quickly and a refund issued with 24hrs. Although the initial experience was poor when purchasing my product the customer service was brilliant.

Very fast replies from Fraser and helpful too thank you

Fraser was very speedy at answering my questions and getting back to me regarding my queries. Thank you!

Dealt with a lady called Hannah... She was very helpful and resolved my problem... Expecting express delivery very soon... Thank you hannah

I would like to thank sena who was so efficient and quick regarding my issues via the Web chat. You have saved my sons birthday gifts thank you!