Phone never worked, sent out a second base and charged another 240 dollars, still didnt work, refused a refund!! Beware of this scam, dont fall for it, paid a year in advance and never made a single call.. HORRIBLE!!!

It was very good. I was listened to, asked questions & the interview was done quickly with the person in question. A response was given in a quick period of time and I felt things were handled professionally.

Update from review yesterday. They are now calling me a liar and making up all kinds of outrageous things they claim I agreed to on the phone. Still no refund or resolution. Avoid like the plague!

Community phone definitely met the need , of a phone service for my elderly mother when Verizon's stopped supporting her 3g based cellular base , she can't see well enough to navigate a cell phone , not sure her voice is strong enough to consistently use voice activated cell options , received the unit , plugged her familiar handset in & was immediately using the phone with a temp # , took a few days to get her old # ported over , Community's user support very helpful & good at communication. , My only slightly negative thought is Community bills itself as low cost / no hidden fee , my 39 dollar monthly bill is actually $53 xx after taxes , the taxes & fee' may not be Community generated & are not hidden the Community Sales rep did enumerate these clearly , but even $39 seems high for a single line with no Data compared to other carriers great & small & I would imagine most consumers of the cellular base service are elderly & on a fixed income with no ability to access Data anyway , other than the slightly higher price for basically basic service it seems to work very well & as advertised , 2 weeks problem free so far !!

Never received the package. Call for a refund but wouldn't oblige. This company is a total scam. Taking advantage of seniors. We paid for a year up front. No refund. I will take this up with the CFPD and the attorney General. These people belong in jail. Update After a review from Community phone all was remedied.

My phone is not ringing.Called technical support and no one answered.Im 79,need a landline at night.please someone call and lets get it fixed.Im paid for the year. Betty Ramos 817-975-2595

It was so easy. I ordered, it came quickly, plugged it in called them to connect. All there was to it. If this 80 year old could do it, anyone can!!! Works great!!!!

I will recommend this one.

Purchased 11/16, received 11/18, service out comes & goes; incoming calls ring but unable to answer; moved equip room to room to find best location, none get a constance 2 bars which is necessary to receive/make calls. 11/28 called to cancel service, got ticket & advised will get emails. Got email saying had to allow company to troubleshoot service. Subscription was final purchase would not be refunded. Responded, get technicians to do whatever necessary to correct service but if not effective I would need a full refund of money for equipment & subscription as I was assured would happen if service could not be corrected to a dependable phone line The service could not be fixed. Took a bit but all funds were refunded. Have to say service department did get everything straightened out.

We were moving my 90 year old Mother to a Senior Living Community. We wanted a landline in the new place so she could continuing using her landline phone. Did you know it's virtually impossible to get a landline now? Community Phone offered the perfect solution. The ability to use her existing phone, while not having to hard-wire a landline. It uses existing cell towers to handle calls. For a small fee they even ported over her old phone number, which she'd had for almost 50 years. Everything about our experience with Community Phone was top notch. From customer service, to quick shipping of the base unit, to their excellent follow-up on getting the old number ported over. I'm even considering their lower cost cell service plans for myself. Great company!

The process was easy and the hook up uncomplicated.

Knowledgeable staff and great to understand. We are more than just pleased with Community Phone.

Easy to talk with and understand

The gentleman Sam , answered all my questions, called and talked to him a couple of times... Big shoutout to Sam Thank you very much Not really sure of the date

Community Phone made my switch from A.T.& T very easy. I appreciated the timely and continual updates while the entire process occured.

I love hearing my longtime phone number ringing in my new location. What I noticed is the amount of static. At times it is so loud its deafening - not sure the cause. Its a bummer. Otherwise, I love the service

Love the phone service! Excellent reception! Easy set up. Fast delivery. Service Up and running, after charging base, and no issues. Price is reasonable. Much better than paying all the extra fees associated with internet service. Glad I found out about Community Phone Company. If you want a landline phone this company is the BEST! Try it. You want be disappointed. I am very satisfied and recommend the company.

I got this service for my 98 year old dad, since he really can't use a cell phone anymore. I just plugged his landline-type phone into the unit, and voila! Phone service that is crystal clear- and it always works! Finally, a phone company that does what it says it will do!

Need to block calls

Have had several inconveniences in such a short time. Initially went with the minimum of 400 minutes a month and after a month or so, no service. What's the problem? You've exceeded your minutes. No argument here, bump us up to unlimited. Okay fine. Not very long after I get a notice, save money by paying annually. Okay I did. 2 months go by and am being told my credit card is expiring. Mind you I'm paid up until July next year. I sent in the information as asked this week, being early October and a long way from next July. Sent it anyway and today for whatever reason we have no phone service. So yes there's your one star only because there was nothing lower.