Community Phone

24 Bayard St, 02134, Boston, US
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4.50
Based on 689 Reviews

5

73.88%

4

8.85%

3

5.22%

2

2.90%

1

9.14%
About Community Phone

At Community Phone, we offer simple, reliable landline phone service for homes and businesses. Our phone service does not require internet, and works during power outages. It’s powered by our landline base, a device that connects your landline phone to cell towers in your area. Simply plug the device into an outlet, plug your phone into the base, and enjoy unlimited local and long distance calls in the US. We also give you full control over how you use your phone. Transfer your landline number onto a cell phone, or forward calls from a landline and get rid of your existing service completely. Have calls ring on multiple phones at the same time, or route calls to different phones based on a custom dial menu. Send voicemail recordings to your inbox. All with helpful, accessible customer support.

Contact Info

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Virginia
United States | 21 May 2022

Excellent customer service, patient, answered all questions with respect. Recommended The service to others, without hesitation.

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Vanessa
United States | 19 May 2022

I love my experience thus far I have had no surprise costs. I have been billed what I was told and the quality of the sound is good as I live in a rural area, and I’m happy with the service.

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Kat Keane
United States | 19 May 2022

Yes l 'm happy with the service- and when l had an issue with the box it was dealt with in a reasonable manner- so l glad l signed up with Community Phone.

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Customer: Valuable
United States | 19 May 2022

Simple to set up. This landline connection is interfaced with and Dependent on cell towers for transmission of signal. This is an indication of the obsolescence of hard wired equipment available for secure and more dependable phone service. The old technology was and still is greatly appreciated, but has largely been replaced by cell phone and cell tower repeaters to relay the communications (antenna) streams. The changeover to internet providers for regular phone service, commercial, industrial, and small businesses are not excluded. This COMMUNITY PHONE is Not a party line, which certainly would be considered a totally UNSECURED LINE for personal and/or private communications. This Community Phone requires a 120VAC outlet to power this unit continuously. When power is lost, you can expect service to continue. This service will switch automatically to BATTERY BACKUP! Battery life has not been reported in the setup instructions and list of components in the package when shipped to the customers. I lost power and the phone worked just fine. Note: You must purchase a landline handset for service upon installation. The regular phone jacks for landlines still are the connection ports for signal incoming and the handset to make or receive phone calls. Still assessing service quality while speaking. So far clear and line-noise free. Good job by Community Phone up to this point.

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Barbara Minton
United States | 18 May 2022

Been trying to reach you via phone. No customer service person available. Last year sign up for your phone service. You may me pay $60.00 to bring my old phone number with me. No other phone service in the past ever did that. You guys are part of AT&T. Which is corp. Not a big fan of corporate America. When I said that to the customer service rep. She said no that T-Mobil is also connected with Community Phone. Still corporation. You email me and told me you bill my credit card for $317 dollar and change. Which I told the customer service agent. Mostly likely won't renew. You guys sent me another email saying if I did a annual renewal I would get one month free a 10% saving. Didn't get it. You guys are such a ripoff. That is what corporate America is all about. You need to educated your customer service people. Very disappointed in your service. Plus, during this past year I have had calls just drop during conversation with family. You people are terrible company. Thank You Barbara Minton

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Lisa Beauty
United States | 18 May 2022

great job. i use this phone more than year now is servivces are good

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Donna
United States | 18 May 2022

Our service is fine, but it’s really challenging to speak to a person and change logistics like how your payment is being made. For instance changing cards that your payment is charged to. Also that is the only option for payment. They can’t do a direct draft from a bank account.

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Christina
United States | 18 May 2022

So far Community Phone is working great as a solution for my Mother as opposed to a cell phone type landline service. She was having difficulties with making incoming an outgoing calls. This is an EXCELLENT option for seniors that are accustomed to the old school phones. Happy & satisfied customer.!!

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Jeri
United States | 18 May 2022

customer service pleasant and very competent. Service is great. Would highly recommend.

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Diana
United States | 18 May 2022

I was surprise when the price jumped up. My father is older and doesn't know how to use a cell phone. He needs a landline. He is now not at home, he is in a nursing home. Community Phone works good at the nursing home, but I was surprise when the price went up. He is on a limited income. Is there an help to pay for his phone bill or can his bill be reduced.

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Rosemary
United States | 18 May 2022

I am very happy with Community Phone.

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sdav
United States | 18 May 2022

I enjoy having a " landline" number. however, I've received really annoying crank calls and now the number does not seem to work even if I call from my cell phone.

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Georgia
United States | 18 May 2022

The service is great the associates are very good help I would highly recommend community phone service to anyone thank you all for bringing me to this point of relief in my life...Thank you all from Georgia wright

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Linda Reuna
United States | 18 May 2022

Whenever I have questions or concern Community Phone customer service always has the answer and follows up so that you completely understand. I would recommend this service to anyone.

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Dorothy
United States | 18 May 2022

I am pleased with the phone. This phone does not have to be charged and is more dependable as a source of contact.

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Dorothy
United States | 18 May 2022

Your phone service worked sometimes and others, it did not.

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Michelle
United States | 18 May 2022

Great service provider

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Ron
United States | 18 May 2022

Great service, even got a refund.

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Latonya W
United States | 18 May 2022

Great service and customer service is excellent!!!

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Irene
United States | 18 May 2022

Recently my phone was not working. If it wasn't for my son who has knowledge of such things it would probably still be out of service til he reset it. Simple as that

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