Comprato volo SSA - MXP A/R, hanno stravolto l'itinerario originale, ritardi, ritardi , ritardi !!! Non vogliono rimborsare biglietto o spostarmi su altro volo pagando la differenza !! mails e telefonate inutili per ultimo da Spagna con presunta S.ra Rivera (polemica e inconcreta). Procederò legalmente

Simple and easy booking process.

I booked my flight to Asmara and the service and customer care were great. I definitely will be back to book next holiday with them.

sofia has been a great help when the airline changes my flight time, she has gone beyond and above to make sure i'm getting the right flight time.

I appreciate Sofia for her help and support. Excellent service and professional.

The assistance was very helpful and your agent terry fight for my situation until I receive a good discount from airline (DELTA). This is a good experience I have got from your omega agency and will recommend friends to use your service

Just booked my flights to Thailand with Omega. The whole process took no more than 15 mins, including flight confirmation.

The site was easy to use and the prices were among the best

I have been trying to contact Omega for over a week via phone (which is forever engaged) and no reply to my on line enquiry. I need to change my flight to Amsterdam next week.

50% Cheaper than the main airline site! I was a bit reluctant initially (to good to be true) as I never heard from Omega Flight store before. Everything went perfectly! Got my ticket confirmed within a few minutes!

Booked a return flight with Omega to the Isle of Man which was fine. Having checked my bank account when I returned, I found that I had paid twice for the flight. Having Called Omega three times and emailed them twice, I have had no response, despite a promise that a manager would call me back to tell me what was going on. My issue at the moment is not the double payment but the fact that no one has come back to me to tell me what is going on and that it will be resolved. My advice is check your account after booking. 20.07.18 Can now confirm that duplicate payment has been refunded. Apparently I may have accidentally paid twice.

Terry worked hard to reorganise the return flight date after my wife entered the wrong date in the website by mistake. I appreciate his efforts.

I made a mistake on my flight booking and called back to rectify it and even though I had to pay a fee for the tickets to be voided, I received a very good customer service from a lovely lady called Sana.

Very helpful staff and also easy site to use.

Online booking was easy to complete. It was easy to find out what was included (example baggage allowance ) in the price before completing the booking process.

Slight issue with payment option as there were 2, thankfully one worked! Other than this it was very pleasant and very easy to book my flight. Confirmation and eticket came very quickly. Emirates confirmed soon after that. Very good service.

I tried to provide positive criticism and complain that there is no facility for on-line check-in, I sent a copy of my confirmation email ticket, no one replied to my email easy to fix, sadly, just shows a lack of customer care now they are asking for all my details again that I already sent. They obviously don't value my time

Austin was very helpful with cancellation. Ty

I think she is the only person who knows how to probe and ask the right questions ! I have called several times and many agents either used ti keep the calls on long holds or just say that they cant find the booking number or they would be very rude ! But Maria was the only person who could find the booking with in seconds. I am not sure why the other agents were not able to find or they did not know the ways to find! Any ways thanks to maria for helping me out and providing me the information I wanted quickly.

It was very easy to get help from customer service. I was worried when flight cancelled by airline but omega customer service go beyond and help me with alternate flight arrangement. Very happy customer