Thieving B@st@rds Omega Booking Reference : XXX4F885 Airline Booking Reference: XXXLQN I booked a flight with these b@st@rds for £606.98 (GLA-MAA-GLA) with an option to change the return date. After reaching the destination the plan changed. I want to return to the UK earlier and the destination shall be LHR if possible. I have sent plenty emails everyday through their website and officials email (including complaint at omegaflightstore.com). I tried calling these i-d-i-o-t-s from India and every time it was on HOLD for 15 minutes and disconnects. Hence I contacted EMIRATES airlines to request whether they could do anything about this booking. EMIRATES informed that they coouldn't change as it booked vis agents. I explained the situation of no response from omegaflightstore. They kindly accepted the request but couldn't help because Omega has booked it with different flight service called HKN Hahn airlines (third party service of some sort). All the emails, phone calls and complaints are useless as I didn't get any response. Eventually I booked a different flight for another £600 to reach UK. It appears Omega Flight Store don't book with airlines directly but use third party bulk bookings with options of no changes etc, for which I paid additional fees. Stay away from these i-d-i-o-t-s. (apologies for using un-parliamentary words)

Omega Flights is useless Avoid this scammers. don't book with them.

Je déconseille vivement ce revendeur... En Août 2018 j'ai acheté un aller/retour pour l'inde ... Moins de 24h avant chaque vol, j'ai eu la désagréable surprise de voir mes vols annulés. OmegaFlight a été en dessous de tout dans la gestion du dossier dont j'attends encore le remboursement ! Aucune nouvelles ni au téléphone, ni aux mails. Bilan de l'opération j'ai dû repayer un aller/retour en urgence ... Honteux et inacceptable ! A FUIR

Reading all negative reviews made me shocked. My experience with Omega was incredibly great. In February 2017 I booked a return ticket to Bali for June/July. The price was really low. All my tickets, confirmations and baggage were fine. I was pleased for being able to save a good sum by booking via omega. I am surprised to find so many negative comments as my trip was just perfect.

Nous attendons toujours notre remboursement pour le vol New York annulé en septembre 2018. Ils ne répondent ni aux mails ni au téléphone... A fuir

The worst service. If the flight gets cancelled they won´t refund. Please avoid at all costs

Bought a flight with Air France through Omega Flight Store from Dublin to Genève. Cheap and with good service.

I was on a flight that was delayed by several hrs then turned back and then delayed again. I has tried to get compensation over months and at least an applique but had nothing. I would not use this company or fly with Tarom ever again.

Wow What happened? I booked with omega last year, 6months in advance of flight. Booking was all arranged, booking references and eticket issued. Didn't have any issues, then today went online to search for a new flight and I was shocked to find they have closed down and even more worrying based on the reviews it seems i may have got lucky. Would like to know what other companies are associated with the same people.

FAKE ATOL certificate! The directors closed this company down and opened another company doing the same business! They did not provide me the products and services. I did not have my money back because they have already closed down. This is a scam, the same directors have opened 24 companies in UK doing this scam business.

Je me suis toujours pas fait rembourser mes billets d'un vol annulé en août 2018!! Pas de réponse à mes nombreux mails de relance !! Au téléphone injoignables, ils disent que pour des raisons techniques ils ne sont pas en mesure de rembourser les billets sur leur répondeur !! Quelle blague !!! A fuir !!

Poor and delayed communications, no interest in helping when they change flight booking, just left on your own to sort things out.

Dont have words ..Worst service ever I seen ..

Tengo un viaje de Barcelona a Nueva York, para viajar con Iberia y reservado a través de Omega. Resulta que Iberia ha cancelado el vuelo de ida y ahora solo Omega puede hacer el cambio de la reserva, pero Omega no contesta a mis emails, ni al mis llamadas de teléfono. No hay manera de contactar con ellos. Estoy muy preocupado y al final me temo que perderé mi viaje a NY. Les tendré que denunciar, esta claro. Es un timo, si queréis un viaje sin sobresaltos no viajes con ellos.

Vol Paris NY, je l'ai appris lors du check in. Toujours pas rembourse depuis septembre. Le service consommateur ne répond pas ! Ni au telephone ni par email ! je vais me battre pour obtenir tout ce qu'ils me doivent. Mr Mingliang CHEN, vous m'avais mis en colère, j'ai des avocats et je ne vais pas lâcher. S'il faut 5 ans de bataille, ce sera 5 ans de bataille, mais je vais gagner.

Terrible. Missed my flight and when I asked about claiming for my APD tax. They replied with a templated response.

HOLA, no paro de enviar emails para la devolucion de unos billetes que Iberia le ha ingresado mi dinero y no hay manera de que contesten, en sus telefonos solo sale un mensaje que te da otro numero de telefono donde tambien sale otro mensaje que dice que no devuelven dinero de cancelaciones, cagate. Alguien tiene algun numero de telefono suyo en España? Ya solo me queda denunciarlos porque vaya tela,en fin solo puedo pensar que me estan ROBANDO. Hablamos de un vuelo de abril 2018 PNR 2UOZCV

Just found out today I had no return flight booked despite paying Omega last year for my trip to Las Vegas to celebrate my big birthday. Only by chance did we realize we didn’t have a flight when checking details on BA manage my booking...BA have been ace and sorted things for us but this could have been such a disaster as no email or contact from Omega to let us know what’s happening...shambles 😡😡😡😡😡

Omega Flight Store is OUT OF BUSINESS. I spoke to American Airways about a Omega booking I made in Summer 2018 - AA confirmed that Omega is now out of business. Fortunately I already had my e-tickets so AA kindly made the required amendments to my booking.

Lost money due to them ignoring my calls and emails