Great service, and a good provider that actually takes the time to listen to you. The actual app messaging function sucks but the service with the providers is really good 9/10 would recommend

After three appointments with my pcp I scheduled a forth appointment. However, I never met with my pcp because they canceled the appointment. They didn’t contact me to tell me. There was no follow up. I was unable to book an in person appointment in my area and instead of meeting with me to explain next steps, the company just dropped me. This company is a money making scheme. It’s a pill mill. They don’t care about you or your mental health. They claim that they help facilitate mental health care, but this was not the case for me.

Everyone is extremely helpful. The Np I selected is so nice and understanding. She really took the time to get to know me

I absolutely love the support I receive from my Circle physician. Couldn’t ask for more

Tiffany shillings is warm, professional and an exceptional communicator. She listens and asks thoughtful questions to ensure the treatment plan will work for you.

Professional, caring, interested care providers with a solid technology infrastructure makes getting the care I need easy!

Convenient and resourceful

Amazing care givers and a smooth application interface with automatic payments and prescription handling make Circle my favorite virtual healthcare portal! Dr. Alonzo Rivas is a very knowledgeable healthcare expert and a sensitive, relatable person I can easily and honestly communicate with!

I was not given an appointment for this month because it said that my billing was behind. I am being double charged for every appointment it’s supposed to be $100 of appointment and I’m being charged $197 per appointment.

When it takes multiple reminders and a month for a refund...one star.

Every time I have an issue it is always resolved quickly and to my satisfaction

Impossible to receive responses. This is the second time in 3 appointments I’ve waited over 2 weeks to just have the promised prescription actually sent to pharmacy. They charge you immediately, but don’t seem concerned about providing services as agreed upon and paid for.

Everything is easy. I absolutely love it.

Wendy is so kind, attentive, knowledgeable, and thorough. I feel listened to and that my concerns are heard by her. I have really enjoyed working with her.

I specifically mentioned to Dr. Jones that I was going out of town and by law could pick up my prescription 3 days before and he made the “effective” date on the 18th. Now I will not be able to get my medication before it runs out. There was absolutely no need for him to do that. He should not have put in a date in the first place. The pharmacy knows when to fill it.

Garbage providers and grifters

They canceled my appointment 2 hours before it was to start, & now suddenly have 'no providers in my area'. I'm new to the area, have been out of my meds for MONTHS now, & this was the appointment that was going to fix that. I'm thoroughly disgusted.

I love Emilia! She is patient and friendly. I know talk a lot and probably overshare information, but she just flows with it.

The healthcare providers and patient specialists here are wonderful. I love my PCP, Dr. Nicole Tsang, and other doctors/nurses/patient care staff I’ve directly interacted with. They are the only reason I’m giving 5 stars. HOWEVER, behind-the-scenes, this place is a disorganized mess. I never get any requested records on-time; there’s a major disconnect between tickets opened for me by patient service and whatever team is responsible for resolving the tickets; it takes weeks to months to get a problem resolved through the chat OR phone. I’ve had to play telephone so so so many times and spend way too many hours opening and reopening old threads to get documents, approvals, and records through. When I’ve had appointments, I feel like I’m cared for. But the entire patient experience outside of it is absolutely horrible and draining. It makes you feel like you are not valued at all as a patient: I.e. the energy, time, effort expended as a patient for something as simple as “can I get my immunization record?”. (It took me 3-4 WEEKS to get that, when it should have been hours).

My provider is so caring and takes her time to understand my health concerns. Scheduling appointments is simple and you have the option to choose virtual visits!