Easy peasy. Very nice

Overall -very easy to order-- I just didn't like that my add ons would not be shipped in the same box? It was hard to figure out what was going on-- I may go back and order seperately- but if one thing ships free ( I'm assuming because I spent x amount-- then anything additional should be shipped free in same shipment no?) Will wait to see what the recieipent thinks of the taste-- But overall great concept- better than sending Flowers for sympathy.

I love your service, however, what prevented me from giving you the full five star rating, were a couple of things. So I found out after the fact that the meal I ordered needed to be vegetarian and when I called your customer service line to change it I could only leave a recorded message. That was inconvenient. Then I checked out as a guest so I wasn't able to login having checked out as a guest to modify my order. This caused a good hour of wasted time trying to rectify this. I would just recommend making your site more user friendly and customer service more available. However, you guys did follow up the next day and I was able to cancel the initial order and make a different one...Thank you!

I had trouble checking out on my home computer (laptop); the area to enter billing info would not load.

Send A Meal is a great service that we use a lot with my company. The meals sent are always great and get to their destination in a timely manner. Great Company!

It’s hard to review the food when it hasn’t arrived yet! That being said, the website was good, but took a while to find a gift certificate. While looking I found the 7 meal plan and that is what i bought for my niece who just had twins! She will lone this more than flowers!

I love what you do. However, I was confused and hope it turns out ok. I do not want delivery before Nov. 9 when my son comes home from the hospital. I did not see any place to indicate that, tho it is probably me being very elderly. Aside from that it all seems good. Thanks for asking. Carol Deutsch S-331923

-I don’t think the serving sizes were big enough. -This is more my fault than yours I don’t believe I signed my card. I think it would be nice to have a button reminding customers to sign the card. If recipients get food from an unknown source, they are likely to throw it away.

This is the first time I have used this website and I hope the food matches the quality of ease of ordering and the prices. It helps when a mom lives 1,000 miles from a sick daughter and wants to make things a little easier for her. She is very appreciative.

Easy ordering and great customer service

Real easy ordering & delivery dates.

Not great options to send a complete meal with main meal, sides and dessert for a family of 4. Recipient hasn’t gotten it yet, so don’t know about quality now.

Sent the prime rib meal to the BU men's swim team living at diez. They loved it, especially the creme brulee! Ordering from Chicago and delivering to Boston was no problem and the price was reasonable. Will be sending the same meal next month.

ordering was easy and menu options were available for diet restrictions. The food has not been delivered yet so it remains to be seen if it passes quality for my friend who is unable to move about right now.

Tried to order for 3 days, received an 'internal error' message, Finally got order placed and paid for OVERNIGHT shipping ($99). When I sent a message on 10/29 asking if the order has shipped. I get a response saying the address needed to have a n or s. WRONG!!!!! Then I find out that you are a 3rd party and order the dessert from one place and the meal from the other. The meal was delivered a day late supposedly because of the address:however, it did not even ship until the address was verified. I WANT A REFUND FOR THE OVERNIGHT SHIPPING!!! You are misrepresenting your services. UNHAPPY! DISAPPOINTED!

The initial order was place with a very professional and caring person. They were extremely helpful and knowledgeable of the menu as well as the low salt diet I was concerned about for my Aunt. The customer service person even shared that he had these meals after and illness and truly enjoyed the foods taste and the convenience they offered. Thank you! Jeff from Ohio

This website is so easy to use and makes acts of kindness for others a simple task. I sent a meal for 4 to a grieving family. They were able to choose what they wanted and when it should be delivered.

Website was very user friendly. All terms and conditions were explained clearly and concisely. I also appreciate the 5% discount!

There were issues with the website, but when I called and placed the order over the phone, Teresa was fantastic. She patiently reviewed everything with me, placed the order, and was very clear on delivery window. I can't wait for our friend to receive this get well care package and to hear how everything tasted!!!

Great experience! Easy to use and choose my selection. Shipping was free the first order but not on the second and it is a bit high, but not outrageous. Will be waiting to hear how the food tastes!