
Etienne Sharp
United Kingdom | 22 August 2024Superb service. My insurer uses them as an accredited repair provider and they get no complaints from me. The repair restored my phone to a box fresh condition and it was done within the timescale I was provided. I was also given a lifetime warranty for the new screen.

Maria whiteside
United Kingdom | 20 August 2024Booked my ipad in for a screen replacement My son collected today on the 19th of August He came back said the person that served him was not pleasant at all He asked for a bag to put it in or something to wrap in as a new screen. They said no straight away not helpful at all he said not very customer care etc Especially spending £85 for a repair. Surely a bag to put to protect it Won’t be going again.

Jakson
United Kingdom | 20 August 2024Great service, Abu fixed my phone in less than 15 minutes and tested it in front of me to make sure it was all working fine. He also explained to me some other issues and gave me advice.

Ewan
United Kingdom | 17 August 2024Fast service and very good experience using iSmash in Glasgow city centre. Also very helpful when I had to contact them the following day

T Smith
United Kingdom | 17 August 2024Awesome battery replacement service! Efficient/ easy process to post and return it. Royal Mail's "24hr" service took 2 days each way, but not iSmash's fault!

Angela Giles
United Kingdom | 16 August 2024Fantastic service. Sorted my smashed phone and set me up with a new device. Superb customer service. Highly recommend

AT
United Kingdom | 16 August 2024Eddy from the Oxford Circus store was so friendly and helpful with my problem :) Don’t go anywhere else for your screen repairs!

Melissa Cadman
United Kingdom | 16 August 2024Amazing, iPad fixed and warranty for reassurance:)

Ann Kenny
United Kingdom | 16 August 2024Having problems with your phone is always stressful but Georgian talked me through the issues with my phone and explained what he was going to do. ismash are very lucky to have him as the face of the business. He was polite, respectful and incredibly efficient. A wholly positive experience.

Guido Laura
United Kingdom | 16 August 2024top service at the shop in Kings Road London SW3 They have been friendly professional and they solved all my issues ! I really recommend this shop. Thank you !! Guido

Pro Retreat
United Kingdom | 16 August 2024I used this Company as I needed my phone fixing fast, as I use it for both work and personal. The front screen was broken and it had slight damage to the back, looking on their web sight they state that fix times are between 2 and 4 hours which was fine with me, as this was better than posting the phone away else where and waiting longer. So I handed in my mobile on the time it was booked in for at 12:00pm. Called them at 15:30pm to see if there were any updates, called over 12 times, no answer. So I had to go back to the shop, for them to say it would be a few more hours? but I was not prepared to wait any longer, and couldn't wait around for a few more hours when they state up-to 4 online which I made allowances for..? Any way, my insurance team called me back the following morning and advised it was fixed shortly before 7pm as they have an online portal to see updates which they checked for me as they too, could not get any answer on the telephone!, and I could now go back to collect it the following day however, this was a massive inconvenience to me now, as I had no child care and it's a 20 mile round trip! now I have taken 3 hours out of my day off to go back into Manchester to collect it, I mentioned my diss-satisfaction it literally fell of deaf ears, the store Manager said he'll mention it to the area Manager, I asked would he call me to discuss the matter, I got, maybe, maybe not, don't use this Company if you need something doing quick, also, they might as-well cancel their landline, as they never pick the thing up. poor experience all round.

Nick
United Kingdom | 14 August 2024Great service at a sensible price

Omobola Hollist
United Kingdom | 14 August 2024Prompt and efficient.

MarkP
United Kingdom | 13 August 2024These guys offer a reliable, reasonably priced repair service. No issues.

Ivor Wilson
United Kingdom | 13 August 2024Excellent service. Went in to get a new charging port fitted. “No need sir, we can just clean out the old one”. 15 minutes and £15 later it’s as good as new. Happy customer.

Deborah
United Kingdom | 12 August 2024I'm really pleased with the service and care I received from the team at iSmash Chiswick. They even notified me that I had left my SIM card in the phone and returned it along with my repaired device in a timely manner. Great job, and thanks again!

DisneyKatie
United Kingdom | 12 August 2024I went with a smashed screen to Marian at the Liverpool iSmash branch. This was the cheapest, faster option. Was a great experience! All done in an hour - easy booking and Marian was great. Friendly, professional and informative.

Marina Millo
United Kingdom | 11 August 2024Gurpreet Singh at Westfield saved the day! I dropped my phone and damaged the screen. I knew iSmash would have it sorted in no time. Gurpreet at iSmash Westfield had it better than new in no time. The screen is now better than when I first got the phone.

Vas N
United Kingdom | 10 August 2024Both advisors (person who helped me book appointment and person on the day of the appointment) were very helpful and informative. Staff were all friendly and it took about an 1-2hr to get my iPhone dock fixed. Very reasonable price (£39), would defo come back again:))

Jenn Bayne
United Kingdom | 09 August 2024Had the best experience at iSmash in Edinburgh St James Centre. The gentleman that served me was attentive, and very helpful. My battery was replaced in under one hour and it has worked perfectly. I would highly recommend them. Thank you