iSmash

G28, The Lightbox, 111 Power Rd, Chiswick (Head Office), W4 5PY, London, GB
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4.00
Based on 760 Reviews

5

76.58%

4

2.37%

3

1.58%

2

1.84%

1

17.63%
About iSmash

iSmash specialises in the express repairs of smartphones, tablets & computers. We now have 27 conveniently located stores throughout London and Greater London, plus in Kent, Essex, Sheffield, Manchester and Bristol, Leeds, Brighton and Guildford - with more new stores nationwide coming soon. We offer a quick and easy online booking for store appointments. Our repairs are covered by a warranty. With over 500,000 happy customers, come to iSmash when your device needs some TLC.

Contact Info

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Simon H
United Kingdom | 11 January 2024

I had an iPhone battery replaced. Fixed price, easy to arrange via the website, quick and efficient service. V pleased with the result and will use again. I used the London Fenchurch St branch.

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Bob Jeeves
United Kingdom | 11 January 2024

Sheffield store sorted our issues and did a great job. Highly recommended. Thanks everyone

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Daniel Turner
United Kingdom | 10 January 2024

Had nothing but problems since having a new screen fitted, fingerprint no longer works, screen around edges and in corners doesn't work, screen protector fitted with dirt underneath and a small crack "they can not do anything about"

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Sinead Geoghegan
United Kingdom | 10 January 2024

Don’t be fooled by the fancy branding, iSmash are terrible. Avoid and go to Apple instead! I went to iSmash Victoria to replace my iPhone battery. They smashed my screen in the process and replaced it with a shoddy non-Apple screen which never worked properly and smashed as soon as it was dropped (indoors!). Apparently it is in the ts and cs you agree to when using their services that when they break your device they replace it with non Apple parts. Looks like this happens a lot then! The new battery also runs down quickly and it’s only been 4 months. On top of this the shop manager was rude and unhelpful and there is no customer service number. All in all, wanting to replace my battery has resulted in me needing to buy a brand new phone.

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Wale Odedoyin
United Kingdom | 10 January 2024

Technicians were very helpful and knowledgable and speedy with the repair.

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Patsy
United Kingdom | 09 January 2024

The staff was helpful and polite my phone was fixed in an hour's time, and the service was excellent, keep you the good work. Thank you all so much, and my phone is new again.

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Consumer
United Kingdom | 09 January 2024

I really like this service and I trust it. I can leave my phone there, go shopping or work, come back and its fixed in under an hour. I do not even go Apple store or random high streets anymore to repair my phones/tablets. I like the discounts offered weekly too.

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Daisy Pennant
United Kingdom | 09 January 2024

Took my old iPhone6 to iSmash in the Kings Road. I thought it had died a death but they managed to get it to work again within a day! The staff member who did this for more was lovely and so helpful. I really appreciated his efforts 🙂 I can honestly recommend iSmash in the King’s Road.

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Tracey Evans
United Kingdom | 09 January 2024

iSmash replaced my daughters iphoneX battery within 15 minutes, price was great, would have cost twice as much at the Apple store. Staff were very helpful and pleasant. Have already recommended to family and friends. Thank you iSmash!

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Louise Peel
United Kingdom | 09 January 2024

Quick battery replacement and value for money. Used online service. Highly recommend.

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Dean Barbara
United Kingdom | 08 January 2024

Booked an appointment to have my Pixel 7 Pro screen replaced at a cost of £250 at iSmash in Meadhowhall, when I got there I was told I had to either pay an 'express service' fee of £15 to have it done there and then despite having booked an appointment or leave it with them and come back the following day to collect it. I also paid an additional £15 for a screen protector to be fitted after the screen replacement. After collecting the phone something wasn't lined up properly under the screen which blocked the front facing camera, which I only noticed as I was walking back to my car by chance. I took it back and had it rectified then queried the screen protector which had been forgotten about although I had been charged for it so that had to be refunded. All in all not a great experience and will probably avoid the company in the future.

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Mark F
United Kingdom | 08 January 2024

Had an iPad battery replacement in Brighton store. Booking in was easy and staff were very helpful. Repair was done quickly and seems very good so far.

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viola viola
United Kingdom | 08 January 2024

I had my iPhone screen replaced.The staff were so professional, friendly. 30 minutes and the job was done.Very happy indeed and would strongly recommend iSmash in Shoreditch to others.I'd certainly use them again. 5***** THANK YOU 😍😍😍

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LEO LUYENDIJK
United Kingdom | 07 January 2024

I received excellent, friendly service from Moo at iSmash in Kingston. The job of replacing a battery in my S21was done timely and the results look good. Thanks Leol

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Nick Price
United Kingdom | 07 January 2024

Took my pixel 6 in for repair the guy said it would be 3 hours as his work colleague had phoned in sick and he was on his own, we explained that we had travelled to get to Leeds and only expected to wait 1 hour. He said he would do it as quick as he could and would ring when ready, 50 min later it was done and phone working perfectly. Sorry did not take the guys name but thank you so much!

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James Colls
United Kingdom | 06 January 2024

Couldn't recommend these guys enough. So professional, top quality service, and they got my phone fixed much faster than I anticipated! They were open an honest about my options, and as someone who isn't a techy person, I really appreciated.

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Dee
United Kingdom | 06 January 2024

Exceptional customer service from Mo @ Leicester ISmash (Highcross) could not recommend him anymore. Fully refurbished a nearly scrapped 9th Gen iPad. Over the moon!

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Louisa Leader
United Kingdom | 05 January 2024

Ihave tried to book an appointment and get a quote for screen repair and the website does not work, won’t progress past selecting what type of phone i have for repair.

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Jennie
United Kingdom | 03 January 2024

Excellent service to fix a smashed iPad screen. This was done quickly, they kept me informed along the way and the team were friendly. Great service and would definitely recommend them.

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customer
United Kingdom | 03 January 2024

I took my refurbished iPhone 12 in with a smashed screen, and got that replaced with a back camera. Two days later I was walking my dogs and there was a downpour after which it immediately stopped working, no display at all!!!! I had spent £213 and this was two days after I got it repaired. Just spend the extra money and go to Apple, at least it is guaranteed instead of this where they just charge you for another full screen. Total waste of time and money :(

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