Great service. It was really simple to use the website and choose the cleaner I wanted. The cleaner was great. They were very thorough and we'd recommend them to anyone.

Vanya is an excellent cleaner - very thorough and reliable

If I could give no stars I would - I booked a cleaner, received a reminder the day before cleaning was due, and a few hours later (literally 24 hours before the clean) I just received a text saying my clean has been cancelled. Completely unreliable service.

Great cleaner and good service

Ellenie is brilliant, however.due to ill health I can no longer work, so I can do my own cleaning.

I'm impressed by the service. The website is easy to navigate and the choices clear. I particularly like the payment method - not having to pay cash to the cleaner each week - and the option of cancelling a session if going on holiday. The cleaner I'm using is excellent and I have no complaints at all.

The cleaner was a scammer who threatened to bring her husband to come over after I questioned that a completely different woman came to clean my house… unacceptable and unsafe.

Really great to work with Tidy Choice. We are using them on behalf of one of our Tenants and we have received some great feedback. Also, have to mention Jamie who has been really helpful and responsive. He gives me confidence in continuing to use Tidy Choice and bringing more of our properties over to Tidy Clean.

Good service

My Tidychoice cleaner was great, but I cancelled TidyChoice after two sessions because I only needed it twice. Despite receiving a text confirming I had cancelled *all* my future sessions with TidyChoice, I was then informed a few days later that a new cleaner had been booked and it was too late to cancel them. There is no way to email them, I can’t get my money back, and despite cancelling them AGAIN, I don’t know if they’ll keep charging me.

Reliable service and good standard

I came across TidyChoice online whilst searching for a new cleaner and was attracted by their high review scores. Sadly my experience was absolutely dreadful. Firstly I had to email them directly to confirm my booking after hearing nothing for two days, they insisted all was well and then the cleaning was cancelled the evening beforehand because apparently said cleaner had left the company. A replacement for the following day was offered and they never showed up. They later claimed that TidyChoice contacted them directly cancelling the booking. At this point I decided to cut my losses: I demanded a refund and walked away. Never again. Despite their sleek website, TidyChoice do not seem to have control over their business.

Easy to use platform and a reliable service. Cleaner always shows up on time and does a great job. Would recommend TidyChoice to others.

TidyChoice came to my rescue. I was desperate after my mums regular cleaner took ill and I live too far away to do a decent job. I found Tidy Choice online. Booking was straightforward, they take a deposit of one hour I think at the booking stage and the balance comes off once the work is complete, so quite safe and secure and the gentleman who came did a sterling job. Highly recommended.

TidyChoice provide good services. High recommend with both hands!

I work with TidyChoice since last November and I am happy to be party of this company. They are always ready to help me with anything and my payment is always on time.

As a cleaner i am not dissapointed with Tidychoice and would love to reccomend them to any experienced cleaners and customers who are seeking profesional work.

Great service. Thank you

I love the idea of this service with a centralised place to book and make changes etc! The prices were great which I now understand means that it is not a fully supported service like using a cleaning agency. We had an issue with our cleaner not returning our keys and stop communication all together. TidyChoice did try to message and help but in the end they could not help and we had to pay to have the locks changed ourself. I hold the say there is any issue rather that users should be aware there is really no difference in using the service or hiring a cleaner privately through GumTree etc.

I can recommend TidyChoice and also Adele in particular. I started using TidyChoice in September as I was not happy with the service from a previous agency, so it has been 3 months now. TidyChoice's website and process is easier than others and I have been very satisfied with Adele's work. She is a kind person and I have noticed that she often does some little extra thing to help when she has time. I have a 6 hour session once every two weeks and this seems to allow a reasonable time to get the work done well - we also try to be flexible - clearly if we have made a huge mess that is difficult to clean around we don't expect miracles, and equally when we have the house in a good state, there can be time for a deeper clean. For context: 3-bed house with basement, East London.