TidyChoice

16 Upper Woburn Place, WC1H 0AF, London, GB
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4.50
Based on 162 Reviews

5

74.07%

4

6.17%

3

3.09%

2

4.94%

1

11.73%
About TidyChoice

TidyChoice is a lifeline for help at home. At TidyChoice, we value home care as an important personal service. We want householders to easily find trusted professionals that care about their homes as much as they do. Every customer and professional is different. We want to cater for the individual needs of families. Technology should support and improve the traditional customer-professional relationship.

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Mercia Bartlett
United Kingdom | 14 September 2019

Good quality cleaners always provided. Any issues dealt with promptly and you are kept up to date with the progress. Very professional

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Emma
United Kingdom | 14 September 2019

Excellent standard of work and understanding and flexible.

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Aleksandr Tikhanskiy
Russia | 14 September 2019

Nice, easy and reliable.

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Samantha :)
United Kingdom | 14 September 2019

Unreliable I used 3 cleaners through TidyChoice and unfortunately I found the cleaners to be unreliable. The last cleaner went missing with the house key which was never returned and the company made no effort to get the key from the cleaner. After a number of phone calls and no help, I had to foot the bill to get the locks changed. Would I use them again. No. I doubt I will win the £30 for giving my honest review, but I would rather be honest to save someone else the hassle I went through. Update further to the comment posted by TidyChoice. I am glad you are taking on board that which I have said in my review, and I am glad you finally saw that it was inappropriate for the key to the property to be sent sent by post to the property by the cleaner. Having referred to my emails, I see that you agreed to ask the cleaner not to send the key by post. My belief was and still is that if the post was intercepted then the key corresponded to the address of which it was being posted to. Although TidyChoice said they do not get involved with the return of the keys they did try and contact the cleaner who appeared to me, to have stopped communicating with TidyChoice also. Hence my giving up as the cleaner was not answering calls or texts to make arrangements for the collection of my key and if she decided to send the key by post , which she did not do thankfully, would have been a security risk. Given the unpredictability of that cleaner, my decision to quickly and at my own cost, have the lock to the house changed was for the security of the property and tenants occupying. Thankfully, the company I am using now for my tenanted property portfolio are very professional and take very seriously lateness, no shows, handling of keys and the professionalism of their cleaners. So it all worked out well for me in the end. The new company now service all my tenanted properties once a week and I am delighted with them. I gave TidyChoice a good go, but I honestly would not instruct them again. Just being honest!

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Nik
United Kingdom | 14 September 2019

Easy to book and easy communicate with TidyChoice where as I had no luck with a cleaner from other websites. My cleaner Helena is very good and very professional. Would definitely recommend TidyChoice for those looking for a cleaner!

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Paula Borges
United Kingdom | 13 September 2019

They seem unable to retain skilled staff, resulting in a lot of turnover and very inconsistent quality of service.

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Tom White
Netherlands | 13 September 2019

Had a few cleaners from TidyChoice and they've all been excellent

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Elaine Manna
United Kingdom | 23 August 2019

Fantastic cleaner. What an absolute diamond Terry is.

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Mark sawyer
United Kingdom | 21 August 2019

Matilda was lovely. Prompt courteous and very thorough!

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Neslihan Pakman
United Kingdom | 07 August 2019

I have used TidyChoice for a few months now and I am very happy with the cleaners they have introduced to me.

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Jamie Murray
United Kingdom | 09 July 2019

So easy and convenient, love not having to have cash ready to pay. Very good cleaner provided.

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Elena Nastase
United Kingdom | 22 May 2019

Great service. For a change we got a cleaner who arrived on time, was polite and did an excellent job. Thanks for the help.

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Abby Evans
United Kingdom | 10 May 2019

TidyChoice is great - I’ve used it for a few years now with different cleaners and homes and wouldn’t go anywhere else when sourcing a cleaner. Quick to reply and happy to help. Definitely recommend!

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J Howells
United Kingdom | 10 May 2019

This is the second cleaner recently that gets ill a lot, cancels last minute and then says they are leaving the company so won’t be returning, it’s a real shame as work (when they are there) is good.

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Twila Grower
United Kingdom | 03 May 2019

Mina is a very good, thorough, professional and works to high standard. She helped with both general and deep cleaning and has a very lovely disposition.

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Debbie Foster
United Kingdom | 14 April 2019

The website was easy to navigate and you can read the profile of the different cleaners & their feedback. Booking is easy you can clearly see when the cleaner is available and the hours .Having a stranger in your home its important to feel that you can trust the person coming in to home & with Tidy Choice we felt at ease reassured that a proper vetting system is in place. Whether you have a busy schedule, are unable due to disability I would happily recommend Tidy Choice every time. The Cleaner is a lovely courteous lady and great at her job very methodical. She did a excellent job not a speck of dust or single fingerprint left behind and with children in a home that's impeccable!. Tidy choice are a company we feel we can trust , I would happily recommend them to family & friends!

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Laura B
United Kingdom | 04 March 2019

I started using a house cleaner from Tidy Choice just over a year ago. I found the website easy to use and was very pleased I could read reviews of each of the cleaners from people who had used them, this made me feel protected in my choice. My cleaner is always on time and does a good job. The added service of reminder emails two days in advance of my next appointment are helpful and the payment system has never failed us. I'd highly recommend for people with busy lives and busy children!

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Mrs Reeve
United Kingdom | 02 March 2019

Delighted with TidyChoice's service - it was easy to book a cleaning professional at times to suit me and I am very impressed with the calibre of their cleaning staff. Would definitely recommend and use again!

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Jacky w/o
United Kingdom | 02 March 2019

Easy to use system, great at finding work for the areas and the hours I wish to work in. Would recommend anyone looking for full or part time work to give tidychoice a try. Jacky Winn

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Francesca Daria
United Kingdom | 01 March 2019

TidyChoice are the best, the system is very easy to use and the service amazing

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