I had excellent help from Kai with my order and making sure my details were correct. Very helpful and efficient! Thank you.

Casey was quick and efficient in dealing with my login and results queries. Great service thanks Casey.

Only updated as finally received my refund. Rest of review still stands for me however did receive better service from Ahmad then the others I dealt with. I sent my pets samples on the 21st of March and it is now the 15th of May and after contacting them twice to found out where my pets results were only then did they request I retake samples and resend which would cost me more money. Requested a full refund as I do not trust them and still I am waiting for a refund since first requesting it at the beginning of May with no response back from them!

Easy transaction, fast shipping, Happy with the purchase

Customer support was great . Rowan was very helpful and of the great help !

Waste of money I have eczema and I am allergic to wheat dairy and dogs which causes it but the test says i’m not allergic to any foods apart from peanuts and it was low at that what a joke

I would like to give a Lot more than 5 stars! Everything was so simple and I couldn't believe how quickly my results came back, it was less than a week. But THE most amazing aspect is the level of detail and information contained in my 22 page report!!! Absolutely faultless and also a first class follow up service is available, should any further advice be required. Brilliant 👏👏👏👏👏👏

Fantastic customer service from Casey. I was unable to retrieve my test results but a quick chat online resolved this matter in a minutes! So relieved.

Have been concerned my samples been lost in the post but Blake has been reassuring and offering fantastic customer service (fingers crossed my sample does arrive..!)

Je tiens à remercier Blake pour l'aide apportée en français. Cela est très précieux afin d'éviter des malentendus. J'avais fait une erreur en m'inscrivant et j'étais plutôt anxieuse de savoir que cela pourrait occasionner des problèmes lors de l'analyse et l'envoi des résultats du test sanguin. Merci pour l'excellent service, Blake!

Very slow receiving results,good and easy process to send samples,but speed of return results very disappointing

Kai is helpful

Jesse helps me finding my details about payment. He was very pleasant with me.

Kai was very helpful when I was worried it was a scam, made me feel reassured and helped.

Angel deal with my concerns,excellent service.

Rowan a su répondre à mes questions et attentes. Merci !

I had a few questions about how to send my hairs sample and Jordan could answer them quickly and clearly I hope the rest goes just as well.

The client helped me look for username and password immediately and she was very helpful. Now I am free to buy whatever products which I want there.

Great support from Jordan

Blake was great. We were not being able to locate our submission forms and he managed to send the links and that helped us to print them. Was great dealing with him. Thanks Blake 😊