Good customer service, quick to respond and resolved

I wanted to see where my hair sample results where. Alex provided me with the information I should of been giving from the beginning when ordering! Answered all questions and concerns I had

Not had my results yet but put a query through to one of the advisors and it was dealt with super quick and effectively

I had a question to ask regarding the postage fee to ensure it arrives safely and I got an immediate response from Alex. Very helpful.

I wanted to check my hair sample had arrived . I got immediate response back from Alex saying it had on the date it arrived - and I would get my results in 2-3 working days .

Live Chat was instant, received the answer I was looking for within minutes,

Alex was helpful and friendly! Prompt responses.

I went go see Dr Kristen Poe who amazing dr in Ma,.. She highly recommended this world winning food allergy Company testing who also tested me for all kinds of other thinks this was an amazing opportunity and I highly recommend it to anyone I talk to I found out so many amazing things that my body was reacting found out that I had many food allergies in intolerance. I'm a highly trained product development chef And that gluten-free industry also in the gluten industry. I highly recommend this to people that I talk to

Quick efficient support

Needed a bit more info before deciding whether to take the test. Alex was very helpful. Gave me the details I needed and very quick response.

Thank you so much for your help. My daughter and I hadn’t received our results so I DM’d and had a reply within 5 minutes and everything sorted and results sent to us within 15 minutes. Excellent service. And my daughters explained so much about her daily tummy troubles and insomnia. Thank you so much

Alex was polite, patient and very helpful. I can’t fault him! Thanks Alex for sorting my problem out!

Alex was amazing today when enquiring for help, dealt with my query very quickly and super friendly, bless him, much appreciated… Thank you so much!!! 😊

My hair sample was sent off over a week ago..still showing on my account awaiting hair sample got chatting with Alex who assured me they have my sample and will have my results in a few days..

Great service

Response was immediate,I lost results in my email on two different occasions they sent it on request immediately Thank you

My experience with the allergy testing service was outstanding! The staff was really enlightened and kind, and they put me at ease during the entire procedure. The testing itself was thorough and well-explained, allowing me to precisely identify my allergens. The results were supplied on time, and the follow-up consultation was enlightening. This testing has significantly improved my quality of life by allowing me to make informed decisions and properly manage my allergies. I'm grateful for the exceptional care I received and would enthusiastically suggest their services to anyone looking for dependable allergy testing. Without a doubt, five stars!

Despite the lost sample by Royal Mail, I had received a great customer service from Lucie and Donna! Thank you so much for your help!

I wish you could give 0 stars I have put a review already around the service - I am still waiting on a response from anyone. Conveniently after my last review on here I received an email straight away from the team asking why I wasn’t happy - haven’t heard anything since from them. Please do not deal with this company, if anything goes wrong they are useless

The online chat (Alex) was so helpful, got me sorted real quick with my technical hitch.