Cameron was a great help in sorting out my problem I did find it difficult to put in my DOB on my phone it required going back per month - a long time if you are old! Looking forward to seeing our test results

Really quick and efficient answers after receiving my test results. Rowan was precise, has had good advice. Thanks !

Just spoke to someone names Usman, he was extremely helpful and explained all the options. Was happy for me to go away and think about it, really kind and helpful, took time to explain and was one of the nicest telephone advisors iv spoken too. I would highly recommend Usman.

My blood results hadn't come through so I called to see if they were ready and spoke with Donna Mastriani. She was super helpful and friendly and downloaded everything into a pdf and emailed it through. My experience with this company has been very good and Donna has just reinforced the impression of professionalism, efficiency and kindness. Thank you!

I was assisted by Blake who was very helpful and friendly

Excellent process from start to finish. Assisted by 'Avery' on the webchat when i needed a question answered and was extremely helpful.

Amazing service, super helpful. And very friendly!! I will message again if I need any further assistance with my order.

Jordan was very easy to talk to. Answered my questions exactly and promptly with lots of information. Very much Appreciated.

Have only just ordered my allergy/intolerence testing kit but Usman was extremely helpful and efficient. So far, so good 🙂

Elliott was very efficient at answering my questions and even suggested a solution. very helpful!

I have not have results back so cannot comment about that but customer service was excellent. Cameron was quick to respond and very helpful. Iris

Haven’t had results back yet so cannot review that but the customer service (Cameron) was very good when I had a query

Great service! I got my results fast! I some how deleted the results when they sent them and with a quick chat on line, they resent it to me! Perfect!

Lucie at Test Your Intolerance provided exceptional service. Her professionalism, knowledge, and personalized guidance made the testing process thorough and reassuring. Highly recommended!

Either completely incompetent company or they are actively trying to rip people off. I sent back my sample 2 months ago and no results came through. Over 22 emails exchanged, mostly me asking what the status is on the order. They told me the results had been processed and that they had emailed them to me, but nothing was received and their buggy app didn't work. Then I went on the live chat and they told me the sample hadn't been received. So were they lying or just trying to fob me off? I then asked for a refund as it was clear nothing was going to come through and now they are ignoring my emails. I'm going have to do a chargeback on my AMEX as the last email from them was 8 days ago, asking for information they blatently already have, but are just trying to spin me out. This is a lot of money and this company are very deceptive. They also don't tell you that the lab is in UK and not in Ontario. When they do reply it's a different person each time, my guess is they outsource their customer service. I don't usually write one star reviews and usually give credit to good companies, but this one has been terrible. Please save yourself the hassle and avoid them.

Angel was very quick and efficient and answering my questions. Thank you so much for helping me on a Sunday when the main office is closed.

Bonjour, Je viens d'être en contact avec CAMERON, car mon échantillon n'a toujours pas été réceptionné alors que je l'ai envoyé la semaine dernière. Cependant CAMERON a été très professionnel et a pris le temps de me poser les bonnes questions sur le sujet. CAMEROn thanks a lot for your help

Great Service. Thanks to Jordan! I received my test fast and sent it out right away. However, I did not hear back from them, so I got in contact with the Customer Service email, and they said they sent it. However, I could not find the email anywhere, including the spam/junk folder. So, I started a live chat, and they ended up sending me my results through there. Thanks again!

I found the tests to be very interesting, and a great way to start figuring out why you don't feel good! When I couldn't find my results Lucie in customer service was excellent at helping me find them and quickly sending them to me

I had some intolerance and vitamin tests done for my cat. Excellent, prompt service and helpful advice. Would certainly recommend.