
Laura
France | 12 June 2020Arnaque, on tombe sur un chat qui nous balade, je n'ai jamais reçu mes tests

Nadja Meseck
Germany | 12 June 2020Habe das Geld überwiesen und seid dem nichts mehr gehört... Kann man genauso 60 eur nehmen und aus dem Fenster werfen... Hat man mehr davon!!!

Harriet Colson
United Kingdom | 05 June 2020This is probably the worst customer service I have ever received. Their impersonal approach just adds to their inability to offer any conversation or any empathy to someone who suffers with allergies/ intolerances. The test isn’t accurate and when challenged in this they say... The sample is exposed to the testing strip reactions will only occur where it reacts with the specialised receptors and therefore produce a result. Where there is no reaction there are no antibodies present at that time. So basically it doesn’t always work on the samples we receive. Do not use this company and save your £££s.

Joanna
Canada | 05 June 2020Very bad service, I've read bad reviews about them but I did not believe and decide to trust. I did not receive my results or my money back so far. Very, very disappointing. People don't spend or I should say lose your money for this test!

Alli
Canada | 02 June 2020I ordered kit with them telling me via live chat that there were no delays due to covid...have been waiting 2 months now and heard nothing yet. Guess i got ripped off, super dissapointed as it sounded very legit.

Trice Ratops
France | 25 May 2020ARNAQUE TOTALE. Nous avons envoyé 2 fois les échantillons, aucune réponse. Après avoir "chatté" avec le service, nous reçevons magiquement les résultats par email, avec une faute d'orthographe à notre nom. Pas sérieux du tout. Ah oui, et le téléphone ne fonctionne pas... JE NE RECOMMANDE ABSOLUMENT PAS.

B
Germany | 25 May 2020Habe auch das Gefühl, dass es sich hier um einen Fake handelt. Probe angeblich verloren gegangen & bei der Rücküberweisung passiert auch nix. Kundenservice ist unterste Kanone! Ich kann nur von diesem Service abraten!!!!!!!

Bec Wigs
South Korea | 21 May 2020I placed my order, and upon finding that it wasn't a reliable method of testing for allergies, I asked for a refund. Now, when I initially placed my order, I was very kindly helped along by someone on the 24hour chat. But, as soon as I mentioned a refund, they sent me on a rat race to this way and that, constantly questioning me about my reason for refund. After finally receiving the email I could contact for a refund, I receive an automated reply to say that 'Unfortunately due to national Corona Virus delay procedures, the Customer Service team are no longer able to work, which means we have no telephone or email access. We are still responding 24/7 on our LiveChat.' How convenient. I then replied back to the lady who gave me this address. She said she would personally forward my request to the accounts team, and that my refund would be processed within 10 working days. It's been 20 now, and still nothing. I should have known this was all bs. I regret ever placing an order with them.

Harry S
United Kingdom | 20 May 2020I was very reluctant to buy any allergy test as reviews and online article gives the impression these are not any good or partially good. But thought of giving it a try as I am struggling with diarrhea for longer which comes and goes after eating certain food but I was not able to pinpoint (but had an idea). Test result seems a good indication on what gives me these symptoms. Only suggestion is to maybe add more food items.

Sybille Krauß
Germany | 14 May 2020Kann mich den anderen Kommentaren nur anschließen. EXTREME ABZOCKE!!! Keinerlei Restergebnisse erhalten, Kontakt via Chat eine Farce!! Auch auf Mail wurde nicht reagiert. Den "Laden" gibt's gar nicht. Anders kann man sich das nicht erklären. Wende mich an den Verbraucherschutz und übergebe es meinem Anwalt. HÄNDE WEG !!!!!

belen garcia
Chile | 28 April 2020dont buy it is a scam testyourintolerance.co . The sample was sent but i never get the results.

Regina Haff
United States | 26 March 2020confirmed some that I already knew helped validate the accuracy of the results.

k m
Germany | 25 March 2020Also bei mir hat alles bestens geklappt! Von der Abwicklung bis zu den Ergebnissen bin ich sehr zufrieden! Mit dem Anmelden und dem Zuschicken der Haarproben hat es überhaupt keine Probleme gegeben. Ich habe gegen Aufpreis das beschleunigte Verfahren gekauft und es hat auch überhaupt nicht lange gedauert. Ich habe die Ergebnisse teilweise nochmal von meinem Arzt gegenprüfen lassen und es hat sich eine hohe Übereinstimmung gezeigt. Auch wurde ein Mangel festgestellt bei genau den Sachen, die ich nicht supplementiere. Alles in allem bin ich sehr zufrieden mit Test your Intolerance und glaube, dass die Ergebnisse in der Regel auch wirklich zutreffen.

Suszan Daniels
United Kingdom | 24 March 2020Excellent service and very helpful

Chris B
United Kingdom | 21 March 2020DON'T BUY. Scam or completely incompetent. Read the many 1 star reviews before parting with your hard-earned money. Struggling to get my £120 out now after a month without results, just false promises that someone will e-mail me. Look up elimination diets and save yourself some money and stress.

Clara
Switzerland | 20 March 2020Je n'ai jamais reçu mes résultats. Le service client ne répond même pas. Grosse arnaque!

JOANNE WILLOTT
Australia | 05 March 2020Fantastic service. I have appreciated the program :)

Sheryl
Australia | 04 March 2020The results of my allergy test confirmed things that I knew didn’t agree with me and identified foods I didn’t know about. I would have liked to see a few more recipe ideas given.

Ingrid Lohneiss
United States | 26 February 2020Quite satisfied. The tests were easy. I did both the blood and hair and did them about a month apart from each other. My results weren't shocking; knew most of it already but definitely surprised by what turned up on the hair sample as well as a couple of items on the blood test. Did the elimination cold turkey on all of the 'high' items and when I tried to add one of them back, truly felt awful within about 20 minutes. Will continue elimination of 'high' items steadfastly the remainder of my life because I can truly tell a difference in my energy when I do.

Sandi A
United States | 26 February 2020The test confirmed areas I noticed a problem. The emails were very helpful.