verry good service the gentlemen how did the collection verry cheerful and verry good service and the time for the delivery its great many thanks to all Transglobal express teams tanks again best off luck

I’ve been using TransGlobal Express for my European shipments, and I’m honestly blown away by their service. Their European delivery service is off the scale good—fast, reliable, and always handled with care. The IOSS Landmark Service for Europe and Canada is fantastic, making shipping smooth and hassle-free. And TG Direct to Australia is incredibly efficient—everything always arrives on time and in perfect condition. The driver, Neil, is brilliant—polite, courteous, and always professional. Whether it’s a time-sensitive delivery or something a bit more complex, they always go the extra mile to ensure everything runs smoothly. I couldn’t be more pleased with their professionalism and efficiency. Highly recommended for anyone needing international shipping!

Brillient as usual

Helpful advance notice of collection time and courier arrived exactly on time. Parcel quickly delivered in America.

Exemplary customer service from Emily, who guided me through the process of sending a parcel to the US and even completed the customs forms for me when I was struggling even to understand them. Thank you very much!

We have been using this company for a number of years now. So refreshing to be able to talk on the phone quickly requesting help and advice on our international consignments. So impressed with this company tbh...

Great service , great price,

Everything was delt with for me very pleased thanks

Transglobal have always offered good solutions to shipping when we require. Emily L is efficient, polite and incredibly helpful. They offer a very high standard of customer service and have helped massively with one of our shipments! Thanks again, 100% will use again!

Very easy to use site, always good rates quoted. Also, if you do need to speak to someone, you can! Not a 'bot, or a site that send you round in circles, but a real person. They always follow up on any query.

We have been using Transglobal Express for a few years now, and our experiences have always warranted a five-star review. Yes, things can go wrong, and these issues are usually with the appropriate carriers themselves and not with TG Express; however, they are always happy to provide a reason and a solution without fail. After many collections and deliveries, I would say we have experienced maybe three issues with the carriers over the years. They are either a phone call or an email away, and you always receive excellent service from either. The people they employ are of an exceptional standard, and that includes the drivers. Our drivers, Neil and Luke, are the sort of individuals you hope to bump into in life; nothing is too much trouble, come rain, snow, or ice. Tracking is a breeze and always accurate; any discrepancies are due to the carrier not updating their feeds, so again, this is not a TG problem. I have never had an issue with our volumes going through their systems. Shipping times are great; I believe we have had around five slightly late parcels over the years—nothing outrageous. As for prices, it is almost the same cost to send a small parcel-sized item to Spain (up to 1 kg) via TG Express as it is to send one to the UK via Royal Mail. We have been saving significant amounts of money when sending our parcels to the USA and Europe. It’s a no-brainer. There are instances where we need to send via Delivery Duty Paid, which, due to the carrier's admin fees, can be cheaper with another service, but that (like an Everton trophy) is rare. If you are experiencing an issue with extra charges, you should check the dimensions of your parcels. I am hearing from other companies that the main issue they face is under-measuring weights and other physical dimensions. Out of 10? I would rate them an 11 because 10 is not good enough!

Sadia was prompt and efficient in responding to our request.

Easy to book and review collections. Service has always been very good when I've needed to contact them with any courier issues.

never collected the parcel......

Simple to book - Good, efficient service.

The delivery itself went ok as usual, though I can't understand why they couldn't deliver to Ffestiniogg in one day. Don't I need a refund for paying for one day and only getting 48 hours?

Transglobal used to be a good company, with a focus on customer service. We have been customers for over 5 years and watched this steadily decline to the point where we now wait 3 days for a collection. Reasons given for failed collections are total fabrications that we have had to prove with CCTV footage (of the non-existence of their van). Transglobal take no responsibility and still charge us full price (hundreds of pounds) for these extremely delayed collections and deliveries. Our customers are angry, upset, and our reputation is in tatters. Over Christmas, they took 3-6 weeks to get our parcels to the USA. They blamed FedEx and customs but now that I know dishonesty is endemic in their company, I realise this is unlikely to be the truth (and if it was, a company that actually cared would be representing us to FedEx and getting things hurried along). A decent company would heavily discount or even waive charges for such delayed deliveries. Even this would not compensate for the damage to our company. Yet, Transglobal just do not take responsibility. Our trust in these chancers is in tatters, and we will be moving our business (approx 5 international shipments per week) elsewhere. If you value your customers and rely on delivering good service to them, do not do business with Transglobal.

You always do well. Thanks Andy composite styling.

Naomi was super efficient, helpful and lovely helping me resolve an issue with a delivery (all my doing!). Transglobal Express always offers 100% customer service and it is such a joy to speak with a person rather than a menu of recorded messages...especailly when you have hit an issue and are stressed! Thanks Naomi

Reliability.